Hot Knorr Cold LLC

From first call after requesting a quote, Ben Knorr walked me through exactly what they would do. He called me from an attic and walked me through their process. Requested for a few photos to be sent over and he was able to get me a quote same day. Contacted on April 30th, installed on May 7th. The guys were all here on time and had the job completed in a few hours. They did not mind me watching, as I told them to me this is real life 'How It's Made' and was really neat to watch them install. Getting a glimpse how these guys worked was just amazing. While they were setting up and I was conversating with the owner, a neighbor driving past saw their trucks and slowed down to tell me I made a good choice and I was in good hands with Hot Knorr Cold. The owner was very friendly and accommodating, and his employees were friendly and thorough.

Perfect. Best Service . Best Price.

Installed new AC system and duct work in 2 days. Ben and his crew were great to work with.

Ben and his crew are top notch. Arrived on time,professional installers,cleaned up work site. They where done in just a days time One of the most efficient work crews I have ever seen.. Would recommend Ben for all your HVAC needs

Everything went smoothly on the install. One minor issue with the fan speed settings was resolved the very next day. Ben gave us a very good deal for the price we paid

Couldn't be better. One of the best contractors I ever hired. Will never use the big corporations again

I called Ben about getting central air installed and my home and walked me through the process of what exactly needs to be done with great detail. I dealt with a lot of contractors in my time and Ben is the real deal. He and his crew came by a few weeks later to perform the installation, and they were great. They finished the job in the agreed upon timeframe and my home was in great condition when they left - very professional. I did call him after the installation for a few questions and he was very responsive and thorough. Now my house is cold in the summer, my family loves it! I highly recommend Hot Knorr Cold. I would absolutely use them again for any heating and cooling needs.

I contacted Ben Knorr for services and the first time he immediately answered the phone despite being on a service call which I thought was impressive. I explained my needs (which we both determined were simple enough) and he was very nice to explain what he thought he could and would do and that he was interested in helping but that particular week he was extremely busy with installs due to the heat. I told him that I would definitely call again the following Monday when he had more time to set up for service. Four calls were placed over the following two weeks with the last one reiterating the importance of the time frame I was working with and stating to please allow me the courtesy of at least a return call with a simple "yes" or "no" so that I would not lose anymore time waiting and I could contact someone else. I was not given that courtesy. No phone call. Despite any circumstance he may have found himself in, I would expect that taking 5 minutes to leave a phone message is not asking the world to stop spinning. Had he not been so eager to answer the phone the first time explaining that he does not like to miss any opportunity at business I would not be so miffed. I am left with only one impression ... my fix did not equate to a new install or the money it guaranteed. Regardless, no return phone call equates to TOTALLY UNPROFESSIONAL in my book. As a side note, I did contact someone else through Angie's List and not only got a quick response, had an estimate in hand by the afternoon and am scheduled for service next week.

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PEREFECT!!!! That's all I can say