America's Best Mechanical & Electrical

I have been using them for 15 years. It is excellent work. They take care of everything that needs done, they clean up after themselves. Everything is 100%, I have never had any problems.

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Two things - when they first got out there, they told us that - because we had multiple panels, they could only do one panel for $99...we were OK with that, but the bottom line is that the circuit breakers are simply not labeled inside the box. As I recall, they may have handed us sheets of paper with notations, but the bottom line is, when we want to know which breaker to turn off when we need to cut power...or if we have electric go off in a particular zone of the house, we would like to go down to the box...look inside...and see each circuit breaker marked with EXACTLY what circuits each breaker controls. That is what we thought we were getting...and that is not what we got. The technicians that came to the house were nice...the scheduling went fine...they were punctual...i just feel like we wasted $99 - that's all.

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Labeled electrical panels for both apartments in my duplex. This is particularly annoying because there is some crossover. The 2 gentlemen were perfectly professional, clean, and got the job done quickly. He labeled one panel and did the other on paper for me since he knew I was about to have it replaced anyway.

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I purchased the deal, and America's Best was very prompt and helpful in scheduling the appointment. However, 3-4 days after it was confirmed, they sent me an e-mail saying that I had bought it after the deal closed, and that they couldn't/wouldn't honor it. When I questioned why and sent a copy of the deal that was *still* up on Angie's List, they stopped responding. I don't yet have my money back, but I need to follow up on that.

This outfit is clearly is NOT customer friendly. Below are few response I got from them regarding scheduling conflicts for the $99 coupon for panel box labeling. Needless to say I never got an appointment and I am out $99. I intend to contact Angie's List for a refund. "BUYER BEWARE" "Our owner grew up 3 streets away from your neighborhood,This has absolutely nothing to do with not wanting to come to your neighborhood, and we are offended that you would think so." "We accommodate no one on weekend/evening appointments" "As for our technician not calling ahead ? he can take only part responsibility on your son?s last minute cancellation." "I have already spoken to Angie?s List about this coincidence, We have everything documented, and will not be issuing the refund" "we wasted (2) technicians? time, (2) technicians? gasoline, and a 3-hour window on our schedule that could have been filled with work" "We apologize for our technician not calling ahead, but as the paying customer, it is your responsibility to make sure you are home when you say that you will be" "Also ? all HVAC and Electrical contractors have business hours ? If you try to schedule in the evening, you will accrue overtime charges anywhere". "our technicians drove an hour in traffic for no work to be performed. We also turned away other business to maintain your time frame" "Our Service Manager will be billing you a $125 trip charge. This is the flat-rate hourly trip-charge that all of our customers normally incur" "We have already been paid by Angie?s List, and will not issue the refund" THIS OUTFIT IS ONLY ABOUT RACKING IN THE $$$$$ IF YOU ARE LOOKING ESTABLISH A GOOD WORKING RELATIONSHIP WITH A CUSTOMER FRIENDLY ELECTRIAN, THAT YOU MAY NEED IN AN EMERGENCY. THEY ARE NOT THE ONES. YOU GET ON THE WEEKEND OR AFTER 5pm !!!!!

Made and cancelled 3 appointments.

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Professional job should be backed up with clarification upon arrival what is being done and upon completion ensuring customer has a full understanding of what's been done and finalize any questions. Unfortunately this was not done. I was totally clueless on how the box was labeled or given a final report on any findings, if any, once they left. I was under the impression that was part of the service; evaluating and testing the electrical system. Normally an evaluation is followed up by discussion of any findings. I know no more now then I did before they came.

The service was totally fine. There was one minor problem, despite specifying the address to which I need the service was different from the billing address on the account and on despite specifying my message to them, they showed up at the billing address rather than the address specified to the service. They were perfectly professional.

Company was unable to install whole house humidifier due to beam too close to my furnace. But they were courteous and seemed knowledgeable. I just wish I would have known this would be a problem!

They were great to work with. They were easy to schedule with. The technician was very clean and swept everything up when he was done. He gave good instructions on my humidifier and I felt the price was good for the service he did.

We Had To Reschedule Several Times Due To The Weather, And The Receptionist Was AlwaysVery Friendly And Accommodating. When They Arrived, They Were Very Professional, Worked Fast And efficiently. I Plan To Use Them Again.

From the beginning, my experience with America's Best was fantastic. After confirming payment for the special, I immediately received an email from Angie's list setting expectations on the special. I had just finished reading the email when Kim from America's Best reached out to me. They were very thorough in the pre-work (getting information/pictures/etc) to ensure that the technician was able to complete his install on one visit. Additionally, they were able to get the install scheduled within 10 days. It would have been sooner, but I wasn't able to get that to work with my calendar. The technician was on-time and completed the work in the time quoted. The work completed was clean, professional and neat. My first experience with America's Best has them at the top of my call list for the next time I need work.

I would recommend these people to anyone. I worked with Len Shapiro who is very qualified and respectful. They did a fantastic job for me. His workers John and Matt were also very qualified and professional.

Came to my house promptly and stayed until the job was completed correctly. Even called in Len (Top man ) in the process.

The guys were courteous, professional, and knowledgeable. The owner should be very proud to offer these products and services to our community. This is somebody who provides quality and can be trusted!

We are a company based in Sarasota Fl with 14 offices in the Philadelphia area. We DEPEND on Len daily because of his superior customer service and his ability to troubleshoot for us, as it can be difficult from so far away. Len is quick to treat our emergencies as if we are his only customer and he truly cares about the operations of our business. Len has become like family and I could not recommend him high enough for electrical or HVAC.

My twin sister, my son and I had no power to half of our apartment. We called maintenance out several times and they were unable to diagnose the issue. This was a huge problem because our turtles (my son's most prized possessions) were without their heating lamps for days, and we were afraid we would lose them. We called America's Best and they sent out a technician that morning. Apparently some of the wiring had been cut/frayed and needed to be replaced. The tech ran all new wiring and made sure everything was working before he left. He tested it several times from all of the rooms. My son was so happy that his turtles now had their heat back and were going to be ok! This greatly helped us, as we were without our bathroom's electricity for days and couldn't see to do anything (not many windows in our unit). Great service! We mentioned the heat in our apartment not working so great either, since they do heating/air and electrical. He showed us that some parts in the heater were missing, and gave us the info to provide to our landlord, so we knew they couldn't just overlook it. Great tech, great service. Would recommend highly!

Everything went exactly as they said it would. I am very pleased and would defenetly recommend them to all my friends and relatives.