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Hess Ornamental Iron, Inc.

Wrought Iron, Metal Fabrication & Restoration, Welding,

About us

Hess Ornamental Iron specializes in custom railings, stairs, fences and gates. We also do any kind of metal fabrication and repairs.

Business highlights

19 years of trusted experience

Services we offer

Fabrication and installation of custom railings, stairs, fences and gates. Any type of metal fabrication and repairs.

Amenities

Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.97 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
14%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.9
responsiveness
4.7
punctuality
5.0
Showing 1-7 of 7 reviews

Elizabeth D.
10/2014
5.0
wrought iron
  + -1 more
Hess Ornamental Iron designed and built quality aluminum railing(painted black) to replace a crumbling, rusty black wrought iron put in decades ago. They were simply outstanding to work with. Scott Hess actually designed and built my railing. He added decorative touches that showed just how artistic and talented he really is. It was sooo worth the money we paid, because sometimes when you think you're paying for quality, it turns out to be the exact opposite. Not so with this company. I highly, highly recommend Hess Ornamental Iron, LLC because they will give you every bit of your money's worth! .
Description of Work: Replaced front porch railing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

Response from Hess Ornamental Iron, Inc.
Thank you [member name removed]! Sooo glad you are happy with your railings. Our goal is to build a quality product and make our customers happy.

Margie S.
10/2014
2.0
wrought iron
  + -1 more
unknown
Description of Work: I sent an inquiry through Angie's list to find out whether or not they offer free estimates. Lori responded that estimates are free if we are located within 50 miles. If we were not located within 50 miles, there would be a charge for the estimate, which would be subtracted from the bill if we decided to hire them. We're only 30 miles from Red Lion so I provided our address, however, rather than setting up an appointment to come and to give us an estimate, she asked for photos and measurements and offered to provide a ballpark estimate. I provided a photo of our front porch and a photo of the design we may have been interested in, along with the measurements, and waited. I checked back with her after a few days and received a quote for $3,800 for installation in "York County". We don't live in York County and the estimate was much higher than we anticipated for a rectangular cement pad with 2 steps. I told her that was much more than we anticipated and thanked her for her time. From a sales/customer service standpoint, I thought she might have suggested different styles with a lower price but that didn't happen. She just thanked me for my interest in their business. I'm sure they're very nice people but I got the impression that my business was not important to them, from start to finish.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
3.0

$3,800

Response from Hess Ornamental Iron, Inc.
At Hess Ornamental Iron our goal is to make every customer happy. We give the customer the "option" of getting a "ballpark" estimate by sending us pictures and dimensions. This customer chose that option and didn't ask for any other options when given a price. All of our work is custom and not pre-fab, so price will depend on material, design and labor.

William B.
09/2013
5.0
wrought iron
  + -1 more
Prompt response and reasonable price. For various reasons, decided to use a different supplier.
Description of Work: Provided estimate for repair/replacement of wrought iron fence section and grit blast/power coat of 5 additional sections.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,000

Josephine H.
05/2013
5.0
wrought iron
  + -1 more
EXCELLENT Scott, Lori and their work crew are true professionals. We had work done last year and decided to have Scott design a handrail system to our lower yard. The path has a very steep pitch and is wooded on both sides. We use this macadem path as a walkway and tractor access to our lower yard. The handrails are beautiful and very solidly/firmly installed. The pathway was cleaned up beautifully. I now can traverse this pathway feeling very safe. We are thrilled. We will do business with Scott and Lori again, I'm sure. We most certainly have recommended them to friends, neighbors and family.
Description of Work: Designed and installed matching handrails to our lower yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

William H.
10/2012
5.0
wrought iron
  + -1 more
The response to my initial inquiry was a little slow as was arranging the inspection and getting the quote, so I was a little worried about getting the job done in time. However, after I made the deposit, things took off and they were able to meet my original deadline regardless. Spent a little more than I planned, but the workmanship is first rate and more than makes up for the extra bucks spent. Have another project in mind and plan to hire them again.
Description of Work: Custom railing designed, fabricted and installed at my residence.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Josephine H.
09/2012
5.0
metal restoration, wrought iron
  + 0 more
Excellent. The rails were professionally installed, with neatness and attention to detail. We are very satisfied and will use their service in the future.
Description of Work: In late August I contacted Scott for an estimate on custom outdoor aluminum handrails. Scott help me design some garden handrails that would blend into a woodland setting. We negotiated a very reasonable price and he subsequently designed, fabricated and installed my rails.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

John K.
10/2010
5.0
welding, metal restoration, wrought iron
  + 1 more
After months of being unable to find anyone to make the custom aluminum horizontal picket railings we wanted for our new AZEK porch/deck and for our foyer staircase, we found Scott's website and our worries were over. Scott understood exactly what we wanted and gave us lots of good advice to ensure we complied with codes while creating a one-of-a-kind look that we wanted. He showed up when he promised, completed the work on schedule and charged us what he had quoted -- even though we decided on an aluminum color which required more powder coating expense on his part. Scott was always upbeat and positive, no matter what demands we made. Customer satisfaction is definitely top priority with Scott. We could not be happier with the look or quality of the railings.
Description of Work: Scott Hess designed and constructed welded aluminum railings for our porch/deck and for our foyer staircase. He had them powder coated and installed and polished the railings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

    Contact information

    27 E. Lancaster St., Red Lion, PA 17356

    http://www.hessiron.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Wrought Iron,
    Metal Fabrication & Restoration,
    Welding,
    Fencing Driveway Gates,
    Snow Removal,
    Furniture - Custom Made

    FAQ

    Hess Ornamental Iron, Inc. is currently rated 4.9 overall out of 5.
    Hess Ornamental Iron, Inc. accepts the following forms of payment: Check
    No, Hess Ornamental Iron, Inc. does not offer free project estimates.
    No, Hess Ornamental Iron, Inc. does not offer eco-friendly accreditations.
    No, Hess Ornamental Iron, Inc. does not offer a senior discount.
    No, Hess Ornamental Iron, Inc. does not offer emergency services.
    Yes, Hess Ornamental Iron, Inc. offers warranties.
    Hess Ornamental Iron, Inc. offers the following services: Fabrication and installation of custom railings, stairs, fences and gates. Any type of metal fabrication and repairs.

    Contact information

    27 E. Lancaster St., Red Lion, PA 17356

    http://www.hessiron.com