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Comfort Pro Inc

Heating and Air Conditioning, Air Duct Cleaning, Water Heaters,

About us

2015 Super Service Award Winner! A+ BBB Rating Since opening our doors in 2001, We have become the Largest & Most Respected, Family Owned & Operated Heating & Air Conditioning Contractor in the area! We have built a reputation as a company you can rely on for Dependable Service & Value Our mission is simple: "To establish great lifetime relationships built on the foundation of unsurpassed Value, Innovation, and Honesty." That begins the moment you call, with a courteous greeting and prompt attention to your needs Our Service & Installations are held to the highest standards of the industry Our commitment to you is putting your satisfaction as our 1st priority!

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Residential/Commercial Heating & Air Conditioning • Geothermal • Indoor Air Quality & Duct Cleaning

Services we don't offer

Plumbing

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.683 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
5%
3
5%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 83 reviews

bill W.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
very well,was completed promptly
Description of Work: heater was not functioning,had to be repaired

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Ron S.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well.
Description of Work: AC repair work.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Richard S.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael L.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara S.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

CARL K.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Comfort Pro Inc
Thanks so much for sharing your satisfaction w/ Angie's List!

Leon W.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: semi annual maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen T.
01/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
They did a really good job.
Description of Work: They cleaned out the ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica H.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
It went very well.
Description of Work: They came and checked our A/C. The one tech that they sent was at the home for 45 minutes.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Raymond T.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
They did a really good job.
Description of Work: They did some redirecting for our HVAC system. They were at the home for 2-3 hours and sent just one tech.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barry K.
01/2015
3.0
heating & air conditioning/hvac
  + -1 more
It turned out okay.
Description of Work: We hired them to do some work at our home.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sue Ann M.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
It turned out very well.
Description of Work: I hired them to clean my oil burner. We have specialized filters so it took them 1-2 hours to do the job with one tech.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Christopher D.
06/2014
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
Comfort pro cleaned entire hvac system right after we moved in. I was astonished at how much was able to to be removed from the ducts. There was a vast improvement in the air quality after the service was done. I would definitely use comfort pro in the future!
Description of Work: Cleaned the supply and retur ducts of hvac system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Comfort Pro Inc
Hi [member name removed], We are glad to hear you are pleased with our services. Thanks for trusting in us! Congrats on your NEW HOME!

James M.
01/2014
4.0
heating & air conditioning/hvac
  + -1 more
The technician, Ralph, was very professional and friendly. He was there on time and called to tell me the thermostat was shot. They charge $89 for the service call and the diagnosis which I found to be typical. Ralph called to tell me the total cost of installing a new thermostat with service and diagnostic would be $492.68 I almost fell over. I am very knowledgeable about what it takes to perform this task as I have done it myself. There are 2 wires to connect and then you attach the thermostat to the wall. Unfortunately, I was not able to complete this job myself and the temperature outside was 10 degrees. After expressing my shock and disbelief about the price I thanked Ralph for his professionalism and told him to go ahead with the installation but I was not happy at all about the price the company charges for this particular service. I consider this an emergent situation and could not allow my tenant to go one more moment without heat. That is the only reason I went ahead with this. I will not call them again. Their pricing is outrageously high!
Description of Work: The provider answered my call to diagnose the heating unit at my rental property. My tenant called and didn't have heat.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$492.68

Response from Comfort Pro Inc
Thank you for your feedback and thank you for your business!! We strive to provide the best service at the best possible price 24 hours a day. Our pricing is structured such that we can service our customers 24 hours a day, have parts on our trucks at all times, have a technician ready when you need them, have our trucks fueled and ready when needed, have our techs educated on the latest technology, and have an office and full staff there to dispatch during business hours. When you start looking at everything we need to do to get to your home and service your equipment, our pricing starts to make sense. :) Thanks again for you trust in our services!

Bonnie H.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Removed old gas furnace and installed new one. Very pleased with the service and the quality of the furnace output. Didn't try to push a more expensive model on me. Prompt and courteous. Reasonable price for furnace and humidifier.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Comfort Pro Inc
Thanks so much for your feedback!! Our goal is to exceed every customers expectations... so your comments tell us we are doing just that! :)

Jeffory C.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
Prompt, seemed to perform cleaning thoroughly. Had to return later in day to install air filters as they did not have the correct model on their truck.
Description of Work: As part of an annual maintenance contract, provider performed fall cleaning and inspection on two heating units.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim R.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
Went very well. The tech explained what he'd done and why the furnace needed a specific valve. He told us what the valve would cost installed, and with our approval ordered it and installed it a few days later.
Description of Work: Our home has two geothermal units to provide heating and air conditioning. We have had bad experiences in the past when HVAC companies that claimed to know geothermal units turned out to be frauds, and even reporting them to Angie got us nowhere. Comfort-Pro, on the other hand, sent a technician who clearly knew the equipment, did the appropriate services to maintain it, and diagnosed and repaired a defective valve. The units are now performing as new, and we have signed up for regular maintenance service from Comfort Pro.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Comfort Pro Inc
Thanks (member name removed) for sharing your story on Angie's List... we strive to exceed the expectations for everyone! Look forward to serving you in the future!! :)

Willard S.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very reliable and punctual. Kept our systems functioning without a problem.
Description of Work: Semi-annual insepction and service of HVAC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Comfort Pro Inc
Thanks so much (Member name removed)... we strive to provide the best possible service!! Thanks for trusting Comfort Pro to keep you comfortable! :)

Christopher D.
04/2013
5.0
air duct cleaning
  + -1 more
They were overall easy to deal with. I was happy with the service provided.
Description of Work: I have been using Comfort Pro.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Amy M.
01/2013
2.0
heating & air conditioning/hvac
  + -1 more
Don't use ComfortbPronif you want quality work. Do use them if you are in a jam and need someone quick just don't expect quality
Description of Work: Heat was not working and comfort pro said it was the igniter. Installed a new one and charged $375, later that night we heard noises sounding like a truck backfiring and realized it was our furnace. Now we have to call them to come out and fix it again.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$375

Response from Comfort Pro Inc
Sorry for the inconvenience but sometimes it takes us more than one time to figure out the issue with your system. The moral of the story is we did finally figure it out and when we did you were satisfied w/ the result. :)

Richard O.
12/2012
2.0
plumbing
  + -1 more
The price was very excessive for the service provided. Refer to previous answer.S
Description of Work: The plumber drove less than 5 miles from their business location to our tenant's house. The tenant showed the plumber the leaking valve. The plumber tightened the packing nut on the valve and left. The price of $163.00 was very excessive for the service provided.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$163

Response from Comfort Pro Inc
We try to set the expectation up front on the phone letting you know that we charge an $89 upfront diagnostic fee for all calls, whether they are across the street or 50 miles from the office. We then charge for the actual cost to repair the item. Something that most don't think about is the following costs in order to get to your home and fix the problem... buy a truck, put gas in the truck, train our technicians, pay our technicians, provide health insurance for our technicians, have phones in office, have office for employees, have someone answer the phones... and on and on. We give our customers the best possible price while providing professional service and installation 24 hours a day. This all comes at a price and some feel that price is too high.

Jeffory C.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Very thorough and we felt the price was very competitive. We obtained 3 estimates.
Description of Work: Installed an AC unit to replace a failed unit. Complete installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Comfort Pro Inc
Thanks so much for your kind words! :)

Jan M.
07/2012
1.0
heating & air conditioning/hvac
  + -1 more
They came up with needed repairs of $2400. I got a second opinion who said that the unit was operating fine. (ComfortPro did the check in 45 degree weather.) The second opinion said it should never be done below 60 degrees ... you won't get accurate readings below that. ComfortPro said that I had a 2-speed fan but only one speed was working. The second opinion explained that I did have a 2-speed fan ... one for heating and one for AC. ComfortPro was either totally inept or they were scamming me. M & M Mechanical in Fleetwood PA was the second opinion (without knowing they were a second opinion). They will get all my future business.
Description of Work: Routine Spring central AC servicing

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$290

Response from Comfort Pro Inc
Look at our other reviews and decide for yourself! We are the only company that advertises 100% customer satisfaction!

Theresa D.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
Comfort Pro is a very nice company to deal with. From the very helpful lady who scheduled my appointment, to the extremely knowledgeable and efficient service man. I highly recommend them!
Description of Work: I signed up for a service contract or PACT agreement which covers yearly maintenance of both my A/C unit and gas heater. The plan offers many advantages such as no charge for service calls and a 10% discount on any repair service that you may need throughout the year. The service man performed a very thorough examination of my air conditioning unit. He changed the filter, checked air flow, along with 15 other check points to keep my unit running properly. It entails much more than just changing the filter! It was definitely money well spent to keep everything in working order. I will schedule an appointment in 6 months to have my gas heater serviced and ready for the winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Kevin J. L.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
The price was $400.00 less than other quotes I received for the same unit. I was reluctant at first since this company at this address wasn't posted on Angie's list, but further investigation revealed that they were highly rated by the Better Business Bureau. So I took a chance. I'm glad I did. Talking with the office staff they handled themselves in a businesslike manner. The quotes arrived promptly. Once signed and returned with the 1/3 deposit, they called and made an appointment within a day or two. As it turned out, the installer arrived a few minutes early, and went right to work. The workmanship was clean and professional. The work area was clean when the mechanic left and the two units installed work well. A very pleasant experience.
Description of Work: Installed 2 humidifiers on my heat pumps replacing those that were there

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Contact information

109 Dries Rd, Reading, PA 19605

https://www.comfort-pro.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters,
Plumbing,
Dryer Vent Cleaning

FAQ

Comfort Pro Inc is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Comfort Pro Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Comfort Pro Inc offers free project estimates.
No, Comfort Pro Inc does not offer eco-friendly accreditations.
No, Comfort Pro Inc does not offer a senior discount.
Yes, Comfort Pro Inc offers emergency services.
Yes, Comfort Pro Inc offers warranties.
Comfort Pro Inc offers the following services: Residential/Commercial Heating & Air Conditioning • Geothermal • Indoor Air Quality & Duct Cleaning
Plumbing

Contact information

109 Dries Rd, Reading, PA 19605

https://www.comfort-pro.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day