I called him on a Sunday, not expecting a call back until Monday, however, he returned my call within a few hours on Sunday and set up the appointment for Wednesday. He took out the old hot water heater and installed the new one. His price was about $250.00 less than the other plumber we got an estimate from. They were in and out in about an hour, works great and we are very happy with our new unit!
Description of Work: LA Mechanical installed a new hot water heater for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Matthew M.
10/2012
1.0
plumbing
+ -1 more
They were very nice, and showed up on time to install a water line for the ice maker in our new refrigerator. When he was here, however, he said that the job required a certain tool that he didn't have with him and that he would need to reschedule and return at a later time. He promised that he would be in touch in the next couple of days to get us on his schedule. After a few days passed and we hadn't heard from them, I attempted to contact a few times and no body would return our messages. I suppose that the job was more difficult than expected, and his way of dealing with it was to leave, forget about us and just ignore our attempts to contact. This guy was recommended to us, but we cannot do the same.
Description of Work: They were very nice, and showed up on time to install a water line for the ice maker in our new refrigerator. When he was here, however, he said that the job required a certain tool that he didn't have with him and that he would need to reschedule and return at a later time. He promised that he would be in touch in the next couple of days to get us on his schedule. After a few days passed and we hadn't heard from them, I attempted to contact a few times and no body would return our messages. I suppose that the job was more difficult than expected, and his way of dealing with it was to leave, forget about us and just ignore our attempts to contact. This guy was recommended to us, but we cannot do the same.
Rating Category
Rating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
12/2003
5.0
heating & air conditioning/hvac
+ -1 more
IT WAS NICE TO HAVE A HEATING SERVICE MAN ACTUALLY CALL YOU BACK. WOULD RECOMMEND THIS COMPANY TO ANYONE WHO NEEDS HEATING OR PLUMBING WORK DONE.
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Service Categories
Plumbing,
Heating and Air Conditioning
FAQ
Lou The Plumber is currently rated 4.6 overall out of 5.
No, Lou The Plumber does not offer free project estimates.
No, Lou The Plumber does not offer eco-friendly accreditations.
No, Lou The Plumber does not offer a senior discount.
No, Lou The Plumber does not offer emergency services.
No, Lou The Plumber does not offer warranties.
Lou The Plumber offers the following services: PLUMBING, HEATING & AIR-CONDITIONING.