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Cbk Cleaning

House Cleaning

About us

We are a small residential house cleaning company. We try to tailor the cleaning to your needs. I took the business over from my mom twelve years ago.

Reviews

1.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
50%
1
50%


Rating CategoryRating out of 5
quality
2.5
value
3.5
professionalism
1.0
responsiveness
1.0
punctuality
4.0
Showing 1-2 of 2 reviews

Kim K.
04/2025
1.0
house cleaning
  + -1 more
CBK worked with us for almost 4 years. While cleaning a month ago a team member broke our marble top coffee table and concealed the event and damage. I discovered the damage a few days later and notified the owner, Karena Touchstone. Karena shared that she was leaving for vacation but would submit the claim to her insurance provider upon her return. I waited patiently. Upon her return she submitted the claim, but told the insurance company that her team didn't break the table, so the insurance company denied the payment. The table was less than 3 years old and cost $1,323. I reached out to Karena to discuss a resolution. She has failed to respond, ghosting me and dropping us from her cleaning rotation. Do yourself a favor and find a reputable provider that has integrity and is willing to be accountable.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$130

Charles L.
10/2021
2.0
house cleaning
  + -1 more
The company was cleaning for us for 4.5 years. The quality of the work was good, though there were a few instances where we weren't completely satisfied with the cleaning, but they sent a crew out right away to make it right each time. Recently, we reached out to schedule a cleaning and they ignored our texts and calls with no explanation. After maintaining a relationship with them for 4.5 years we felt we deserved at least an explanation of why they are choosing not to clean for us any longer. This is obviously completely unprofessional and unacceptable behavior from an established business. If you elect to go with this company, be warned this may happen to you also.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0


    Contact information

    1810 Salem Rd, Quakertown, PA 18951


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Cbk Cleaning is currently rated 1.5 overall out of 5.
    No, Cbk Cleaning does not offer free project estimates.
    No, Cbk Cleaning does not offer eco-friendly accreditations.
    No, Cbk Cleaning does not offer a senior discount.
    No, Cbk Cleaning does not offer emergency services.
    No, Cbk Cleaning does not offer warranties.

    Contact information

    1810 Salem Rd, Quakertown, PA 18951