Andrew P Jones Hardwood Flooring

Andrew's communication initially was prompt, his quote very reasonable, and the quality of the work he described perfectly matched what we were looking for. We scheduled a date for work to start and that's where it fell apart. Each time he didn't show for a start date, I called to reschedule. He never called to update if he wasn't coming but did establish a new start date when I called him. This happened several times and after 2 months of waiting, we gave up. Sadly, we were looking forward to the work he was going to do in preserving our floors and no other company has come close to promising the quality work that he was going to do, but we could not proceed with a business that was not respectful of our time nor communicative.

He did excellent work. I was very very pleased with the work.

Very happy with the services provided by Andrew. Andrew was very professional and responsive. He showed up when he said he would and completed the job on time and on budget. His work was top notch. He did a great job matching the color of the floors in the adjacent rooms. He was incredibly neat and sealed off the work area from the rest of the house so that we did not have a problem with the dust from sanding. I would definitely use him again and in fact, we have him scheduled to refinish s couple of other rooms in the next couple of months.

His price was very reasonable and he was very accommodating when I asked him if he could use low VOC sealer (Vermont Polywhey) which he had never used before. The sealer left a bit of residue on the floor and Andrew went back and meticulously picked up ever bit of residue, leaving the floors looking wonderful. He took pride in doing the job right and always communicated well about his time frame. It was a very busy time for them so they ended up taking a bit longer than originally projected, but again he always responded to calls and kept us in the loop. He also did a great job installing a new piece of plywood (which he stained) in our bay window. During the original estimate, he didn't factor in one of the small stairs but he said because he missed it, he wouldn't charge me for it. I would use Andrew again or recommend him again in a heartbeat. You can't go wrong using him to refinish your floors. He is detail oriented, clean (very little dust) and knowledgeable.

He resanded the floor in the hallway due to damage. Sanded & added satin coat. Plus he repaired a spot in the living room & dining room. They were great! Hardly any dust. Thank you Andrew for a great job! I've already referred you to our neighbors

unknown

Andrew is very courteous and professional - and he recovered the floors beautifully even the trouble spots.. He worked during the weekend and late hours to get the job done before the movers brought our furniture!

Very well.

Andrew was a pleasure to do business with - from the initial estimate to the job completion. Him and his crew were professional, neat, and polite. They did a fantastic job everywhere. The engineered flooring installation is flawless and they took the extra time to prep the surface of the existing floor (a concrete pad). I never imagined the steps and hallway, which was buried under carpets for decades, could come out so nice. It really added a great amount of value to my home and their service was a value. Their prices were on par with a few other flooring contractors that came out, but I really believe their attention to detail and workmanship would put them over the edge of any competition. I am a very picky customer and I can't say a bad thing about any of their work. Very happy, great work.

They were fantastic, prompt, worked quickly but they did flawless work, and I'm glad they took their time. They are nice. It's a small family business and we called them last Tuesday to see if they could give us a quote and they were here yesterday. They remembered the house and knew we just wanted it done and were here yesterday.

Andrew was fantastic. Very clean work environment, punctual and absolutely cost effective. We had a rather big job of adding floor to match existing as well as sanding and staining. You will not be disappointed with his service as I am sure we weren't.

His price was much lower than another business who made a bid, the work he did was superb, and he was very pleasant to deal with. We recommend him without hesitation.

unknown

These guys do excellent work! I recommend them to anyone who needs any flooring services, and will definitely be using them when we decide to re-do the rest of the house. We just moved into our house and ripped up the carpet in our master bedroom, only to find an old carpet pad that turned into a layer of clay about a half-inch thick caked onto the hardwood floor. I spent hours trying to chip it up myself with little success, but Andrew and his team were able to remove the pad in less than two hours, then transformed our floor into a beautiful hardwood finish over the weekend. I wish I had taken pictures of it before to show just how awful it was and how incredible it turned out. They did phenomenal work, were respectful, efficient, extremely professional, and did it all for a price that destroyed every other estimate we got. They earned a customer for life.

I had obtained several quotes and as a single women, all other companies told me I would be responsible for moving all furntire. When Andrew came in, he said he would move everything and that I would have to do nothing. He was there for 11 days, on time everytime, was very respectful to my animals, sealed off the doors where my animals were so the odors wouldn't penetrate the rooms. He was very pleasant, I trusted him to leave him alone in my house and on the last day they cleaned everything for me. Cleaned all the windows, floors, tables, furniture, fans and put everything back to where I had asked for them to put it. He even offered to come back to put down the area rugs that I had purchased that couldn't be put down for 2 weeks. He went out of his way to make sure I was satisified with everything he did. He would also email his quote to me, the price never changed even though the job took a little longer and it was a pleasure working with him. He never complained about anything during this whole process. His work ethic and knowledge was above and beyond anything I had anticipated.

Andrew did a fantastic job. His communication was excellent and the work performed was better than I expected. The hardwood looks brand new. The best part was the price. I had 3 bids and he was by far the least expensive. Normally I would be hesitant about this but it turned out to be a bargain considering the quality of his work. In addition to the floor looking great, Andrew managed to keep the dust to a minimum. I would highly recommend this company to anyone looking to have similar work done.

They did GREAT - it was neatly done and at an incredibly fair price

Andrew communicated with me promptly and worked with our schedule. He patiently explained the process and gave an accurate estimate. He was at all times professional. The work was completed in a timely manner and was not done until he was satisfied with the work. He truly cares about the job and his work, including the details.

He had good communication, excellent attention to detail and just good pricing.