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SANATOGA WATER CONDITIONING

Water Filtration and Softening, Wells and Pumps, Water Heaters

About us

Regional Water Treatment company. Personalized service. WQA (www.WQA.org) certified water specialists and installers. In business over 50 years. Mainly serving Chester, Montogemery, Berks and Bucks counties, although we go further! Fully insured and properly licensed.

Business highlights

66 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial sales, installation, rental and servicing of water conditioning equipment (whether we installed it or not) including water softeners, reverse osmosis, ultra violet, pH control, pumps, filters, salt, dechlorination, chlorination, oxidation, deionization, and FREE water testing of copper, nitrates, total dissolved solids, iron, chlorine, carbon dioxide, pH, hardness, alkalinity

Services we don't offer

general plumbing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

3%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.959 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 59 reviews

Eric G.
08/2020
5.0
water heater repair
  + -1 more
great.2 hours and no issues
Description of Work: Water softener installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SANATOGA WATER CONDITIONING
Thank you, [Member Name Removed], for taking time out of your day to write us a review. We look forward to many years of working together!

Juan P.
08/2019
5.0
water softeners
  + -1 more
Great work!
Description of Work: Water softener installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Matthew M.
10/2017
5.0
wells
  + -1 more
Excellent service. Quick
Description of Work: They were AWESOME. Super responsive and turn around time was quick. Highly recomend. I will hire them again for sure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Wilhelm R.
09/2017
5.0
water softeners
  + -1 more
Did excellent job.
Description of Work: Water conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Rus R.
04/2017
5.0
water softeners
  + -1 more
Went great!
Description of Work: Water softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank B.
02/2017
5.0
water softeners
  + -1 more
Always shipped promptly
Description of Work: Replacement of Filters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

glenn H.
04/2015
5.0
water softeners
  + -1 more
Jim arrived a few minutes early and provided significant advice demonstrating a thorough understanding of his trade.
Description of Work: Comprehensive water test. Technician very knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Andrew S.
10/2014
5.0
water softeners
  + -1 more
Sanatoga was called after I got some very poor service from another company. The first company told me my water softener was shot without even looking at it and then gave me some astronomical price to replace. Sanatoga looked at, told me what was going on with it, gave me some recommendations then didn't charge me. The technician was kind, knowledgeable, and right on time. Most importantly he was HONEST! Can't say enough good things about my experience and would recommend to anyone looking for this type of service.
Description of Work: Looked at my old out of service water softener and told me how to get it running again. Went through the cycles to ensure it was ok and then told me it was no charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PHYLLIS C.
07/2014
5.0
water softeners
  + -1 more
Exceeded my expectations for providing prompt and professional service. I was very impresed by their desire to satisfy the customer. They are a company that I felt fortunate to find thanks to Angie's List.
Description of Work: Replaced water tank and neutralizer and installed new water conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Response from SANATOGA WATER CONDITIONING
Thank you so much for your kind words! We appreciate the time that you took to provide us with a review and we look forward to doing work with you in the future. -Jessica

Timothy R.
07/2014
5.0
water softeners
  + -1 more
John T. came out to our home for a consultation and review of available well water treatment options. Punctual arrival, very informative and professional. John tested our water and provided an overview of options based on the results as well as a physical observation of our water problems (copper staining, scaling) and our qualitative review of water use. In addition, he gave me the pros and cons of some options I was considering as part of my due diligence (such as chlorination). John laid out all the possible approaches, along with his professional recommendations for sizing. We chose the system design that he recommended. Pricing was very competitive. Installation was scheduled for a couple of weeks later, based on his company's installation schedule and my availability. The office manager (Jessica) was very professional, knowledgeable, and courteous. One of my system components had to be ordered and I was kept up-to-date on the status. The installation date remained unchanged. Installation was performed by Steve, and an associate. Steve was also very professional and knowledgeable. He completed a very clean, organized installation in a few hours, and took all of the waste/surplus materials with him. Steve answered all my questions and explained how the system worked in detail. All water lines were sanitized, purged, and a water sample taken for analysis. We had a great experience with Sanatoga Water Conditioning, and will not hesitate to use them for future water system work.
Description of Work: Installation of acid neutralizer, water softener / carbon filter, and UV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry S.
07/2014
5.0
water softeners
  + -1 more
All went very well. They delivered what they promised and the system works fine.
Description of Work: Installed water neutralizer system and whole house sediment filter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jody R.
07/2014
5.0
water softeners
  + -1 more
They were efficient, knowledgeable and friendly. Both the rep that came to my house and the girls in the office. I did not purchase a water system from them as my issue cleared up and my water was fine. I especially appreciate their no pressure sales pitch. I would definitely use them to install a water system if i need one in the future.
Description of Work: Came to my home on two ocassions to test my water and offer remedies

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael M.
04/2014
5.0
water softeners
  + -1 more
The technician arrived on-time and was knowledgeable about my water softener. He quickly diagnosed the problem and had it back up an running before he left. I would definitely use them again.
Description of Work: I called Sanatoga to repair my water softener which was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

KEITH G.
01/2014
5.0
water softeners
  + -1 more
Water Softener. I have had other work performed by this company and in every case the work was performed above expectations. I would gladly recommend this company.
Description of Work: Installed new Water Softener. Arrived on time and completed all work as necessary. The tech was professional and informative. He explained all details about the Water Softener. Water Softener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Justin L.
12/2013
5.0
water softeners
  + -1 more
It went well. I would use them again. They offer great rental solutions to help offset the high initial cost of the water softener. Great service and team.
Description of Work: It went well. I would use them again. They offer great rental solutions to help offset the high initial cost of the water softener. Great service and team.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Harrison S.
12/2013
5.0
water softeners
  + -1 more
They arrived exactly on time. They had the old system out(which they took with them)and the new system installed in less than 3 hrs.I couldn`t be more pleased! |I received a card from them a few weeks after installation offering a complimentary follow-up visit free of charge to answer any questions and make sure all the equipment is working properly.I have never had a contractor offer a service like this. The water quality now is excellent.
Description of Work: Replaced 20 year old water conditioner and softener. The old system was not back-washing properly causing the brine tank to fill to the top. The house water was full of iron and other minerals giving the water a terrible taste and staining toilets,shower and sinks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Rosalie S.
08/2013
5.0
water softeners
  + -1 more
I got an appointment for the installation less than a week from when I called. The serviceman arrived promptly and the whole job took about 1-1/2 - 2 hours. He showed me how the system operates and how to replace the filter. He was polite and cleaned up everything when he finished. A very professional job and I would (and will) use them again.
Description of Work: Installed a UV water disenfection system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Terry S.
07/2013
5.0
water softeners
  + -1 more
Everything went according to plan. No surprises. Walt (salesman/contact) was very professional, as was the installer. Walt followed up with a visit to make sure the system was working as intended and had a technician make a follow-up visit (no extra cost) to make the system easier to maintain. I would not hesitate to use them again and intend to use them on an ongoing basis.
Description of Work: Installed a water neutralizer system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Jody R.
07/2013
5.0
water softeners
  + -1 more
He recommended we get the water re-tested in about sixty days to ensure everything settled down versus replacing the system. I thought that was nice that he did not try to push a new system from the beginning. I took a sample to their office and dropped it off. I got the results back in three days. Everything was good with the sample. The price was also reasonable.
Description of Work: I had a new well installed. There was a question about the quality of the water. They came out first to test the water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

christopher J.
07/2013
5.0
water softeners
  + -1 more
The service was excellent. They are very responsive, really honest, and have good follow up. Everything has been great.
Description of Work: They did a water test for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Michael E.
07/2013
5.0
water softeners
  + -1 more
Everything is absolutely fine. I have no complaints at all. The service has turned out very well. I used them because the previous owners were using their service and they were satisfied.
Description of Work: They installed a purified water filtration system. They supply the sodium for the water softener. They check the pH of the water and the other chemicals.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy C.
07/2013
5.0
water softeners
  + -1 more
Their service has always been great. We primarily deal with them over the phone or go to the store.
Description of Work: We purchase our UV lights for our water system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Judith K.
07/2013
5.0
water softeners
  + -1 more
I have been using them for many years. They are excellent! I have the original water softener they first put in the house and they keep maintaining it. They always bring any supplies they need. They are very polite. They come every year unless I have a problem in between. They always send me a reminder note.
Description of Work: They maintain my water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia B.
10/2008
5.0
water softeners
  + -1 more
Serviceperson arrived at arranged time. He informed me that the warehouse did not have the particular softener I had chosen so the company gave me the next higher level softener at no extra charge. I found this amazing! The serviceperson took the time to explain all I needed to know and went over the warranty with me. Have not had a problem in the 8 months I have had it.
Description of Work: Installation of water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

DEBORA R.
05/2006
5.0
water softeners
  + -1 more
The sales team was excellent. No high pressure. They took time to explain what every piece of equipment does and why you need it. The installation team was on time, they did a really professional job of cleaning the area after they were done. They took time to explain how to operate and maintain the equipment. They came back 2 weeks later to check the installations. After 2 months we have had no problems. I obtained a total of 4 quotes, and they were in the middle of the range, but gave you the best equipment for the price. Tank is guaranteed for 10 years. Parts and Labor for 5 years.
Description of Work: I had a charcoal filter installed to remove chlorine, and foul odors from my public water company (Superior Water). A 40,000 grain water softener, and a whole house Reverse Osmosis system. $2,250, gets you the equipment, installation, one extra Charcoal filter, a full tank of salt (300LB) and one extra 50 lb bag of salt.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,250
    • 1
    • 2(current)
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Contact information

80 N. Charlotte st, Pottstown, PA 19464

www.sanatogawater.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Insured

Licensed*

Trade License Number
PA006571
Trade License Locale
Pennsylvania
Trade License Authority
Pennsylvania: Home Improvement Contractors
Trade License Expiration
01/06/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Water Filtration and Softening,
Wells and Pumps,
Water Heaters

FAQ

SANATOGA WATER CONDITIONING is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

SANATOGA WATER CONDITIONING accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, SANATOGA WATER CONDITIONING offers free project estimates.
No, SANATOGA WATER CONDITIONING does not offer eco-friendly accreditations.
Yes, SANATOGA WATER CONDITIONING offers a 3% senior discount.
Yes, SANATOGA WATER CONDITIONING offers emergency services.
Yes, SANATOGA WATER CONDITIONING offers warranties.
SANATOGA WATER CONDITIONING offers the following services: Residential and commercial sales, installation, rental and servicing of water conditioning equipment (whether we installed it or not) including water softeners, reverse osmosis, ultra violet, pH control, pumps, filters, salt, dechlorination, chlorination, oxidation, deionization, and FREE water testing of copper, nitrates, total dissolved solids, iron, chlorine, carbon dioxide, pH, hardness, alkalinity
general plumbing

Contact information

80 N. Charlotte st, Pottstown, PA 19464

www.sanatogawater.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM