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Morgan Moving & Storage Ltd- North American Lines

Moving Companies, Storage

About us

Additional phone number - (215) 540-9300.

Business highlights

45 years of trusted experience

Services we offer

Moving & storage.

Reviews

2.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
50%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.0
value
2.5
professionalism
2.5
responsiveness
2.5
punctuality
4.0
Showing 1-2 of 2 reviews

sharon Z.
06/2012
1.0
moving companies, storage units
  + 0 more
see above!
Description of Work: I had Morgan Moving do all of my moving from two Philadelphia locations to Kansas City after 2 years of storage in their Pottstown location. I found the packers and movers professional and the office was responsive when the items were in storage. While in storage, three high- quality, wool rugs (approx value $5000) sustained termite damage and were completely destroyed. A claim was put in in short order and it has taken three months for Morgan respond to my claim despite its urgent nature. Countless calls and emails were sent to the head of claims with limited to no response to most contacts. They have claimed no responsibilty as the rugs were in a Kansas City location for a couple months as a holding facilty. They even pointed out that my rugs could have had the termite damage while in my own home in PA. These rugs were in constant use in the house so it his highly unlikely I didn't notice termites. I've held onto these rugs for the past three months in case a claims adjustor needed to view them or check the type of termites/eggs, but Morgan didn't even show any interest in inspecting the rugs or reviewing photos. My only hope is that these rugs aren't investing my new home! I partly picked picked Morgan because it seemed like a responsive family- run, customer -focused company. If using this company for storage beware of what you store and know that you will get the complete, unprofessional run around if you submit a claim.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$15,000

Rosa J.
11/2010
4.0
moving companies
  + -1 more
The move itself went fine. There were minor nicks and scratches on some of the bigger furniture. This was nothing unexpected. HOWEVER, they were way over their initial estimate. The estimate was off so much that they ended up having to bring a second truck. Also, they billed the travel time (in both directions) as overtime. It is understandable why the overtime would be applied to the return trip if they left late (working into OT) but the arrival trip should always be at a regular rate since they had just started their day. They were unwilling to negotiate with me after the payment was made. Be cautious with your payments!
Description of Work: They moved personal items out of one single family house and into another. The move was within the same town but took two days due to closings and amount of stuff.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$2,500

    Contact information

    853 River Rd, Pottstown, PA 19465

    http://www.morganmoving.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Moving Companies,
    Storage

    FAQ

    Morgan Moving & Storage Ltd- North American Lines is currently rated 2.5 overall out of 5.
    No, Morgan Moving & Storage Ltd- North American Lines does not offer free project estimates.
    No, Morgan Moving & Storage Ltd- North American Lines does not offer eco-friendly accreditations.
    No, Morgan Moving & Storage Ltd- North American Lines does not offer a senior discount.
    No, Morgan Moving & Storage Ltd- North American Lines does not offer emergency services.
    No, Morgan Moving & Storage Ltd- North American Lines does not offer warranties.
    Morgan Moving & Storage Ltd- North American Lines offers the following services: Moving & storage.

    Contact information

    853 River Rd, Pottstown, PA 19465

    http://www.morganmoving.com