EAGLE POOL & SPA INC

I called them twice about a week apart and left voicemails. They've never called me back.

I was having a problem with my above ground pool and air getting into the pump. I called several pool companies, but most of them didn't work with above ground pools. When I called Eagle, I was transferred to the service number, it went to voice mail. I didn't get a call back by the next day....so I called them. The man that answered the phone told me that the service dept was very busy at this time of the year and asked what my problem was. He told me what usually causes this problem and suggested I get a certain part. I drove down to their store and got the part and a couple of other things. They are pretty reasonably priced. Got the part in and it didn't work. Sooo, I called again to schedule an appt. Rusty, the service manager called me back and walked me through a couple more things to check. In summary, they spent time with me telling me how to do things that I can do myself, instead of spending money to get someone out to repair. They were great! My pool is working now, and all I spent was $10 on an O-ring!!! Thanks so much, Eagle and Rusty!!! You are definitely my new pool store! Even though you're a half an hour away!