Critical Systems Generator Service

Sean, the technician arrived on time. Evaluated the problem, which he concluded was that a battery charger was not connected in the best way. This contributed to the battery exploding. Walked me through his analysis of the problem, and the steps he was going to take to fix it. Had everything he needed to get the job done. Great young man that did a great job. Thoroughly tested the generator before he left.

The project included third party excavation trenching for the power lines to and from the generator. There was a separate third party to install the propane line to the generator and to the house. My friend and I completed parallel generator projects, we both used Critical Systems to install our 18 kw Kohler generators. Tom and his crew installed the generator on the concrete pad and ran conduit with the power cables from the generator to the house. Inside the basement, Critical Systems installed a new 200 amp service panel, automatic transfer switch and cutoff. The layout of the new boxes and wiring was the best quality I have seen. They did not cut any corners, the workmanship is first rate. I had Tom's crew back after one year to complete the annual maintenance on the generator. The serviceman was prompt, courteous, and again completed a top notch job. I will have the crew back in a few months for the next service. Highly recommended.