Del-Val Basement Waterproofing, LLC

This company customer service skills and communication are horrid. I had no problem scheduling an appt for someone to sell me on their business but they day the work was to be done, I had to call them 5x for ETA checks on their techs. They were supposed to arrive between 9-9:30am and did not arrive until 1:15pm. Each time I called about the tech ETA, I was told by the receptionist that they would check and call me right back, they never did. The 5th time the receptionist said the supervisor of the techs said they were dispatched to my location early that morning, but he does not know where they are or why they did not show up. The receptionist called back later to say the techs should arrive by 12pm but they did not arrive until 1:15pm. When the techs arrived, I found that their supervisor told them to do a job prior to coming to my location. I was supposed to receive a lifetime warranty for the work done and after 4 calls I still have not received it. Poor customer service.

Did not try to pressure me into service not needed. Honest and fair pricing. Prompt call back. Would absolutely call them for any future basement needs

Cost was reasonable. The workman were pll ok Ute and professional. The final product was more than expected. Needless to say, I am pleased with the work.

Easy choice. Very knowledgeable, fair price, nice people. Can’t ask for much more.

My basement was getting wet every time it rained.. I called and was able to have an inspector come out right away for a free estimate. Everyone was so nice and very professional. I now have a dry basement! I would highly recommend them if you are in need of any waterproofing or foundation services!

Would highly recommend. Great price, great service, great product. Very happy with the work they did to my basement. Would recommend them to anyone who asks.

I would highly recommend Del Val Basement Waterproofing. They were very reliable, explained all my options, and had the best prices of all the quotes I received. We had our first big rain storm since the job was done, and my basement was dry as as bone. I am very pleased, and would recommend them to anyone who asks.

I am very happy with the work! No more shop-vacs in the middle of the night for me! The job was done in one day and the crew was great.

They are very professional , easy to contact and great workers. I am pleased with the job.

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They were very professional and it was done right.

Very professional and prompt.

It was amazing.

They were great company to work for and they are customer service oriented.