Apex Roofing & Exteriors

From start to finish, this is one of the best customer service experiences I've ever had. James and Andy came out to inspect my roof on short notice after some shingles had blown off. They were prompt, thoughtful, creative, professional, and just good people. And they went above and beyond expectations when they agreed to meet with my insurance claim adjuster when he came through to assess the damage. It took them two days to finish the complete roof replacement (including ripping off the old roof), and other estimates were closer to a week. Great communication throughout the job and James seems to always answer his phone. I'm sure you could find someone to do the job for less money, but their price was definitely competitive and I feel these guys are worth a premium price. The workers are tireless and careful. They were still cleaning up at 10pm on the second day. And the end product looks phenomenal. It is clear to me that these guys take greatpride in their customers' satisfaction and in the quality of their work product. I highly recommend them for roof consultations and/or repair.

Professionalism was outstanding from beginning to end. Andy made sure I was comfortable and 100% satisfied with the job that was completed. The work and clean up was completed all in one day. I would highly recommend Apex Roofing to a friend and would definitely hire them again.

We were quoted somewhere around $3,500 - $3,600. We were away for a few weeks but were fine with them doing the job while we were gone. James from Apex explained to us when we got back that there were five (yes 5) layers of roof on there - we had no idea since we haven't even owned the house for a year. Due to this he had to charge us a little extra, but it was completely reasonable. He stood by his quote even though it took twice the time he expected due to having to remove so much waste (minus the slight charge for materials). I don't know a lot about this type of work, but it seems to be of very high quality.

I lost a lot of money because a different handyman ruined my roof a month ago. I was desperate calling around anyone who would finish the job. They all wanted double the price for my unique style roof and the fact that they were following behind the incompetent handyman who I just fired for ruining my roof. I thought my house would be destroyed. Then, I found Apex. My nightmare literally became a dream come true for half the price and double the quality that the other roofer companies were quoting me. To overstate my satisfaction is a linguistic impossibility due to the phenomenal results, quality of product, the labor crew who seemed immune to fatigued that never took a break during the 12 hours of working, and the warm personal family friendly customer service is beyond anything I've ever experienced. They literally upgraded our shingles to a better quality shingle because they didn't have the COLOR shingle my wife wanted in stock. That shows how much they care about their customers! You'll pay a LOT LESS than the competition and feel like you're getting millionaire service with Apex!

My husband and I were impressed with James Ervine, the owner, when he first came to our house for an estimate. We had had two other companies give us estimates and James was the only one who spent time showing us on his I-pad exactly what would be done to put a new roof on our house and shed. He also was the only one to go into our attic to check out the roof from inside the house. He answered all of our questions. He left our house with a signed contract. The day before the job, James and one of his crew stopped by and went up into the attic and laid a tarp over the things we had in the attic and, as a result, there was very little clean-up that needed to be done in the attic. The job only took one day. His 5-man crew arrived at 7:00 am and the job was finished at 8:00 pm. James, himself, stopped by the house several times. The crew was professional; there were no smoke breaks, no conversation, and, I think, they only took a 15-minute lunch break. I've never seen a crew work like this one did! When they were finished, there was not a piece of roofing material, trash, or a nail in the yard or in my flower beds. We definitely got the best for the money we spent with Apex Roofing and Exteriors.

From the first meeting with James Irving from Apex to the work being completed my experience was extremely pleasant. James was very knowledgeable, professional and attentive to answer all questions I had. I was also impressed with his technological approach that allowed for him to overlay a new roof of a certain shingle color over a picture of the house so that I had a much better understanding what the final product would look like. The actual roof work was scheduled in a very timely manner and completed within a day. The roof looks excellent and I really appreciate all of their hard work on not just the roofing but the clean-up after the work was completed. If you are looking for a thoughtful and expedient roofing company that works for you in order to not just conduct work on the exterior of your house but also work with you in a very caring manner every step of the way, I recommend you look no further than Apex Roofing & Exteriors.

Apex Roofing & Exteriors was a great choice. Answered the phone and got back to us with answers to our questions. Provided a competitive estimate on service. Scheduled us quickly and performed excellent work. I would use Apex Roofing & Exteriors again!

Apex did an exceptional job from the estimate to the follow-up after completion. The crew arrive on time, ready to work and completed the job in one day. I would highly recommend Apex for roof replacement. An exceptional firm.

If you need a new roof then your search can stop here, Apex Roofing truly is the best of the best. Save yourself the time and aggravation of dealing with other companies and call Apex. Unfortunately, my wife and I waited too long and our roof was in very bad shape. After numerous quotes from other companies we feared that the worst had come true and a new roof was going to cost us a fortune. No pun intended, but some of the quotes were through the roof, almost laughable. Not only were their quotes insane, but it often took hours meeting with them just to get the quote. A word of advice, when you want a quote and someone shows up at your house with a dollhouse and a heat lamp, know that they are not the ones you want installing your roof. Thankfully a friend recommended Apex and we're so grateful they did. We spoke to Andy on a Friday afternoon and explained our predicament, he said not to worry he'd be out tomorrow to take a look and give us a quote. He showed up on a Saturday morning exactly when he said with a ladder and tape measure in hand. After inspecting and measuring the roof he said the roof was definitely in bad shape but not to worry, we see it all the time and will take care of it right away. Andy also recognized that we had very poor attic ventilation; which explained why our summer electric bills were sky high and the second floor was often 10-15 degrees warmer then the main floor. He detailed a ventilation system he could install which would help with these issues and hopefully lower our electric bills. We thought, he we go again with a crazy quote, but to our surprise it was the complete opposite, the quote blew the others out of the water. Andy was very professional and didn't linger around trying to pressure us in to signing a contract like with other companies. He said talk it over and give me a ring when your ready, thankfully we did the next day and Andy was able to schedule the install a week later. Unfortunately the weather didn't cooperate and the install had to be changed four times but Andy was in constant contact the entire time. The install itself was fantastic and completed within a day, the crew was very professional and did a great job. With small children our concern was with nails being left in the yard, but even a year later I still have not found a single one that was left behind. The roof looks great and we had no issues what so ever. Even with a blizzard and a few high wind storms not a single shingle has moved. And best of all the ventilation system has cut our electric bill in half and has all but eliminated the temperature inversion between the floors. So hopefully the most time you spend searching for a roofer is reading this review. Do yourself a favor a call Andy or Jim at Apex, I'm sure glad we did.

I could not have been more pleased. Due to a horrific rain storm the weekend before, I lost several shingles and was concerned about the possible continued damage the roof could be receiving due to the unpredictable weather. I called 8 roofing companies and none them could get me an appointment until the following week. I reached Andy and he fit me in early the next morning to give me a quote and pulled couple of his employees to have them come out the next day to not only replace the shingles, but also took the time to caulk down other areas that were lifted. I could not have been more pleased with the customer service and the timeliness of getting the work done! I will definitely use them again if needed.

Replaced a roof on our home. Removed old shingles and placed new weatherproof membrane, replaced some rotten planks and placed new architectural shingles. They did everything in one day. Great job cleaning up after themselves. The roof looks great! I highly recommend them!

James from Apex sits in an elite class of service providers. In short, he provided me with exceptional customer service and consultation, but was never contracted to do any work. I called James from Apex to evaluate a potential roof leak that I had noticed. He came out early on a Sat morning 2-3 days after we spoke (=promptness). He quickly diagnosed the issue(s) and clearly articulated the potential root cause and laid out the options to fix it (=expertise). While he could clearly fix the roof and take my money, he opted to first advise me to call the shingle manufacturer to explore the roof warranty that I had purchased (=integrity and customer first). After I did so, he even called them himself on my behalf to follow up (=caring). The manufacturer came out and fixed the roof for free since it was under warranty (=value). James even contacted me several times afterwards to check on the resolution and to see if I had any additional questions (=customer service). I serve clients myself and have dealt with many contractors over the years... several who have been great. In that time though, I have never interacted with a contractor like James who provided me with an incredible client service experience in return for no payment. He attitude and customer service has clearly earned him my loyalty and trust; I look forward to using him on my next project, and being an advocate for the way he conducts his business. Best wishes James for immense success!!!

FROM THE MOMENT I FIRST MET THESE GENTLEMEN THEY GAVE ME CONFIDENCE THAT THEY REALLY KNOW WHAT THEY ARE DOING. THEY ANSWERED EVERY QUESTION THAT I HAD AND REASSURED ME THEY WOULD TAKE CARE OF MY BIGGEST ASSET MY HOME. I EXPLAINED TO THEM THAT MY WIFE WOULD BE HOME THAT DAY MOST LIKELY SUPERVISING THIS PROJECT. THEY LAUGHED BUT AGAIN TOLD ME NOT TO WORRY. I RECEIVED SEVERAL PHONE CALLS FROM MY WIFE THAT DAY, NOT COMPLAINING BUT TELLING ME HOW AWESOME AND PROFESSIONAL THESE GUYS WERE. IT MADE ME FEEL GOOD. IT MADE ME FEEL LIKE I CHOSE THE RIGHT COMPANY FOR THE JOB. THEN MY WIFE STARTED SENDING ME PICTURES OF ALL OF THE STAGES OF THIS ROOFING PROJECT.THEY TARPED MY LAWN SO THAT ANY DEBRIS WOULD BE CAPTURED AND EVEN USED MAGNETIC POLES TO PICKUP ANY STRAY NAILS SURROUNDING THE PROPERTY.THEY WERE EXTREMELY PROFESSIONAL AND COURTEOUS AND TREATED US LIKE THEY KNEW US, AS IF WE WERE THEIR FAMILY. I WOULD HIGHLY RECOMMEND THESE GUYS FROM APEX ROOFING AND EXTERIORS TO EVERYONE WHO NEEDS WORK DONE. THEIR LOGO SAYS " YOU'RE OUR TOP PRIORITY " BUT IT SHOULD ALSO SAY WE TREAT YOU LIKE FAMILY BECAUSE THEY REALLY DO. THEY REMINDED ME A COUPLE TIMES WHEN I ASKED THEM DIFFERENT DETAILS THAT THEY WERE WORKING FOR ME. AAAAA+++++

What a great experience! From start to finish Andy was punctual and professional. His workers were helpful and did an immaculate clean up. We met with several roofing companies in advance and none gave us the warranty we received with Apex roofing. The price was comparable to other companies but for the level of service we received I would say we got a STEAL! Several month have past and our roof has held up with no wind damage or leaks. I would highly recommend Apex roofing! Myself and several of my neighbors have contracted them and there have been no complaints! Thanks Apex!

These guys were great. They gave us a very good price for the work, and were very easy to work with. They showed up when they said they would and did quality work. When a mistake was made (a worker dropped a tool and caused some damage to the ceiling - it happens!) they took care of it, doing the right thing by the tenant in the one house. Additionally, the PA house needed a lot of work they could not have anticipated, and they took care of it: again, done right and for a good price. Could not be happier with these guys; highly recommended.

James (the owner) came to do the estimate. He was very thorough in assessing our roof and explaining all of the issues to us. Apex was the third company to give us an estimate. When James came in below the other offers and offered a 10-year-warranty on workmanship , we accepted the proposal on the spot. The job ended up being more complex than originally anticipated (due to old custom skylights and a roof found under our roof being replaced). James was present on site for the work and effectively communicated the issues to us. His team worked an extra long day to get the job completed before the forecasted rains. The carpenters that James hired to rebuilt the skylights from the inside did beautiful work. We even hired them to do an additional drywall/paint job which was also done very well. We highly recommend Apex for your roofing needs!

Professional service from first contact through final payment. Andy was our main point of contact and he was upfront with the costs and timeframe for the service. We are currently working on scheduling additional exterior work with the company.

Andy was the best! Communication and Customer Service #1! The best contractor we have ever dealt with. First contact was made right away and excellent throughout the whole process. We read previous reviews before selecting Apex, and found them to be helpful and consistent with our experience. Quality work and a great job with the clean up. We recommended and will use if any future work is needed.

Contractor was responsive and worked with me and intervened effectively with the insurance adjuster from the outset after a 100 foot tree fell on our home. He dealt with the shingle manufacturer's representative and found shingles which exactly matched those on our undamaged detached garage. The work was timely, professional, courteous and aggressively priced. All minor installation issues were immediately addressed and resolved. No leaks and no problems since installation. In all, excellent work.

We received several quotes. APEX was the best combination of price and professionalism. They came in just above our lowest quote but in speaking with James from APEX it was evident that APEX stood out amongst competitions. James gave us more useful information than any other contractor. APEX is insured and bonded and certified via GAF Shingles. James even helped my neighbor and I clear some items from our deck since the dumpster was included in the price. He went above and beyond. I would recommend APEX over any local competitor

The new roof installation went smoothly from start to finish and our new roof is beautiful! James and his crew did a wonderful job and they were very careful to clean up after they were done. Not to mention that James was great to work with...he took all of the stress out of getting our roof replaced. He was courteous, professional, knowledgeable, and very easy to talk to. He didn't give us a hard sales pitch like some other places. James was also very flexible and understanding. We have a 1 year old running around our house and he showed a great deal of patience! If we ever need any other roofing or exterior work done in the future, we'll definitely choose Apex. We would also highly recommend them to family and friends. Overall, it was a great experience. :)

Set up appointment for estimate, Andy and James provided full information re what would be done and answered any questions fully. The team (of 6) arrived approximately 2 weeks later and the work was completed in one and a half days. the work included replacement of three skylight windows. The materials are guaranteed for 50 yrs and workmanship for 10 - guarantees are transferable. Everyone on the team worked very well and although there was the inevitable noise associated with the work it was not overpowering. Tarps were laid down to cover all areas where the old roofing material were discarded and all rubbish was thoroughly cleared away. Very satisfied. Recommend highly.

James Ervine was my main contact. He was very courteous, helpful and knowledgeable. His crew was punctual, kept the worksite clean and worked safely. The new roof looks great.

I got estimates from five different roofers. Apex's prices were in the middle, but they gave the most details about what they'd do, and for all that they did, it was a good price. I went with them because they were the most responsive to questions -- and I had a lot of questions both at the initial meeting and prior to finalizing the contract. They addressed my needs and didn't try to oversell me. They did additional work that was a little beyond what most roofers would do, by replacing and capping the wood of the garage door frame. The need for these repairs was identified by Apex at the initial inspection and they indicated that they could do this additional work. They contracted out for the gutter installation, but the installation was thoroughly discussed beforehand with Apex and the gutter installers did good work. Bosses were there for a good amount of time at the beginning and end of the job, and could be readily contacted when they were not there. The only somewhat negative comment I have is that when replacing the wood on the garage door frame, the workers initially were just going to put new wood over some of the damaged wood. But, when I objected to this, they contacted their bosses and then quickly did the job right, replacing all of the damaged wood. I'm not at all upset by this because there's a responsibility on the customer to ask questions and watch the work themselves -- that's how problems are avoided. Apex didn't try to tack on any extra costs, though the garage door frame work probably added an extra day to the time anticipated for the entire job.

I met with five representatives from five roofing companies including Andy Deibel of Apex Roofing. Andy provided more services including extras for a lower price than the other four--in a couple of cases his price was substantially lower. For example I wanted a special galvanized nail called "hot -dipped" galvanized that I had read about in the Washington Post. He accommodated the request and included them at no extra charge, even though the hot-dipped nails cost 3 times as much as the regular nails. The other roofers were generally dismissive of the request for the special nails. During the project Andy also found a leaf guard screen that he believed would work better than the leaf guard system he had originally priced to me. Although the recently found leaf guard cost more than the one in the original proposal, he included it at no extra cost. Most impressive was that Andy did what he said he would do, and he worked with me to ensure that I was a completely satisfied customer from start to finish.