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JJJCOM Computer Sales & Service

Computer Repair, Computer Sales

About us

Customers are partial to JJJCOM because of our inexpensive prices, in-shop diagnostics and our convenient location. Our knack to fix just about any computer problem we are presented with. But what customers like the most is the down-to-earth relationship we retain with them. We take the time to fully answer questions and explain how to prevent common computer issues. We do it all with a friendly and helpful attitude. We take the effort to go beyond our customers' expectations and give them that "wow" feeling. After all, it is our customers and clients who keep us in business and we really appreciate and acknowledge that fact.

Business highlights

23 years of trusted experience

Services we offer

Custom built desktop systems, upgrades to your current system, virus & spyware removal, data recovery, network setup, diagnostics, parts & peripherals.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.8
Showing 1-5 of 5 reviews

Steven M.
10/2015
5.0
computer repair
  + -1 more
Brought my PC to JJJCOM. I was having problems turning on my computer and having it boot up every time. Charged me a $30 diagnostic fee. Said the power supply was bad & would replace it for $70. PC was ready in about 5 days. Works great. Would definitely use them in the future.
Description of Work: Replaced PC power supply,.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

John A.
05/2015
5.0
computer repair
  + -1 more
Brought it in and Tony told us it would be thirty dollars for an evaluation. The evaluation would include his recommendation on what was needed or if it was even worthwhile repairing the computer. Tony made his diagnosis and gave us a quote. Even though he ran into a couple of issue which increased the amount of time, he stuck with his estimate. I'll go back the next time I need any computer related requirements. Tony took the time to ensure all our questions were answered and our needs taken care of. First rate service.
Description of Work: Tony replaced a faulty hard drive and transferred all our old files onto our new hard drive. He gave the lap top a "tune up,"

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Marlin M.
02/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: I called to see if they could install larger hard drive and transfer all data from the old one to the new drive. They said that they could and for me to drop off the computer and new hard drive. When I got there appx 1 hour later I talk with the owner and explained what I wanted done. He said he could do it now. So I went back with him to the work bench. He explained he was doing. He had the work done in 30 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

angela B.
07/2013
5.0
computer repair
  + -1 more
It was wonderful! I am a long time customer there and I have never had a problem! He is always fair and always does his best! My sons laptop wouldn't charge, so of course we took it in... he really had a hard time with it and it took him a lot longer to work on because of how a jack was attached to the mother board (or something like that, not sure of the exact computer lingo for it)either way this laptop was a major pain for him. He was still very friendly and fair. He should have charged more for how long it took him but he didn't. Well to make it worse the laptop basically did the same thing again, and I had to take it back. I called right away to let them know BUT I wanted to try to order a new plug for it to make sure it wasn't the problem and I totally forgot about it due to a death in the family and well over a month after all of this I finally got it back into him. He figured out what it was, the battery went bad and he ordered that and the charger I wanted to get but didn't and because this happened right after we had it in to him he didn't charge me more. He is a very honest and reliable person who doesn't just take pride in his work he really does care! At JJJCOM they don't just do a great job they go out of their way for you! This is definitely one place that goes above and beyond and in todays world that is getting harder to find! I have dealt with them for so long and it would take forever to tell you about all of my experiences but I can tell you this it is the only place I will go, all of my work has been done in a timely and professional manor and being a business owner my life is on that computer and I wouldn't trust it to anyone else!
Description of Work: My computer died. Tony, the owner (who works hands on) went to work right away to a the problem for me, He put together the price list for me for the parts and we decided it was better price wise for me to just get a new one. I had been wanting a laptop and now is the time! He went on the internet and kept calling me back to let me know what he found for me to get a new one right away! He didn't have to do that, he took his time to research for me to find me the best deal for what I need. The next day I called him back and told him I decided to spend more money and get a better one & what does he do, uses his time again to go back on the internet and find me another one! He is an amazing business owner and the rest of his staff are right there with him!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Steve C.
06/2012
5.0
computer repair, computer sales
  + 0 more
My most recient expierence with JJJCOM went like this. I had a pretty good idea what was wrong with a laptop that I have, but I wanted to be sure. I took the laptop in to have it looked at. Come to find out, it wasn't was I thought it was, great save!! Next, I was advised that this part I am needing is specific to the laptop, so I couldn't just go out and get just any replacement. They did not have the part in store but I was directed to the appropriate place to find a purchase the part. It was even offered to me that once the part came in, they would even put it in for me. Outstanding work JJJCOM.
Description of Work: I have been a customer with JJJCOM since they opened in my area. I am consistanly impressed with the knowledge they have in this field. I have been a service customer, new purchase customer and parts customer. The personel at JJJCOM are ver attentive as to the needs of the customer. They have never put me in a position where I felt I had to either make a decision or a puchase. When it comes to service. They are extremely prompt and efficent. They actually listen to you and the issues you are having with your equipment instead of trying to read your mind and making assumptions as to what your issue is. They have never performed any work without getting clearance first. So there is no need to worry about the "suprise" you may get when you go to get your equipment. When it comes to a new purchase. Once again, they actually listen. You are not placed in a position where you feel as if you were talked into getting something you don't need. The first question I was asked when I went in to purchase a new computer was, "How will you be using it?" Then we went from there. A wonderful expierence. When it comes to parts. I have gon in to ask about parts from time to time. It goes like this. If they don't have it, they can either get it or advise where to go to get it. These are for new parts. With used parts, they a fulley tested and are guarenteed to work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

    Contact information

    55 W Main St, Plainfield, PA 17081

    www.jjjcom.net

    Service hours

    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 1:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales

    FAQ

    JJJCOM Computer Sales & Service is currently rated 5 overall out of 5.

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 8:00 AM - 1:00 PM

    JJJCOM Computer Sales & Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, JJJCOM Computer Sales & Service does not offer free project estimates.
    No, JJJCOM Computer Sales & Service does not offer eco-friendly accreditations.
    No, JJJCOM Computer Sales & Service does not offer a senior discount.
    No, JJJCOM Computer Sales & Service does not offer emergency services.
    Yes, JJJCOM Computer Sales & Service offers warranties.
    JJJCOM Computer Sales & Service offers the following services: Custom built desktop systems, upgrades to your current system, virus & spyware removal, data recovery, network setup, diagnostics, parts & peripherals.

    Contact information

    55 W Main St, Plainfield, PA 17081

    www.jjjcom.net

    Service hours

    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 1:00 PM