Action Fence installed our fence in a single day, which was incredible. It looks great, and we've gotten a lot of compliments on it. However we asked them not to put it on the property line, and to NOT box in two small electrical boxes at the corners of our property. We told them on the phone, we told them in email, and we told them in person. Since we had had a pre-installation consultation with them, we did not feel the need to be home during the construction. When we got home, we realized not only had they put the fence on the property line, both of the electrical boxes were inside the fence. When we talked to them about it, they directed us to a manager and said we would have to pay extra to get it fixed. We forwarded our email stating our requests, and the manager got back to us right away and said they would fix it, at no additional charge. But they left the fence on the property line and just chipped in the two corners, so that the electrical boxes are now on the outside. Overall, we don't mind that the fence is on the property line, or that the corners come in, but it was frustrating that we had communicated 3 times what we wanted and we still didn't get what we asked for. However they fixed it, at no additional charge, and the fence really does look great. I would recommend Action, but be clear on what you want and maybe plan on being home so that you can make sure the posts are going in where you expect them.
Description of Work: Fenced in our backyard with a cedar board shadowbox-style fence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$4,300
Response from ACTION FENCE
Hello [Member Name Removed], I see you are in located in another state. We are Action Fence in Pittston Pa, perhaps you have us confused with another company. I have just recently claimed this listing and would like to keep our information accurate. Thank you!
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Service Categories
Fencing
FAQ
ACTION FENCE is currently rated 4 overall out of 5.
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
ACTION FENCE accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, ACTION FENCE offers free project estimates.
No, ACTION FENCE does not offer eco-friendly accreditations.
No, ACTION FENCE does not offer a senior discount.
No, ACTION FENCE does not offer emergency services.
No, ACTION FENCE does not offer warranties.
ACTION FENCE offers the following services: Sales, service, installation