They were great. They were awesome. The guy was excellent. It was 3 or 4 hours watching the guy climb up the pole and into the basement and run the wiring. I handle anything that needs done for my father-in-law. I'm 60, he's 89. He's capable, but he likes me being there. They are randomly picking people to upgrade their phone service. It was excellent. I have no complaints. I wish I didn't have to be there for four hours, but I'm just being a conscientious son-in-law. His phone is working great. I don't know why they had to do the upgrade. They are kind of expensive. The guy did a great job. Everything was good. Very efficient, professional. It was really good.
Description of Work: Upgraded the wiring. Upgraded the phone service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael B.
01/2017
5.0
phone wiring
 + -1 more
They did a good job.
Description of Work: They upgraded my wiring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael B.
01/2017
5.0
internet service, cable tv service, cell phone service
 + 1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Thomas S.
01/2016
4.0
landline phone service
 + -1 more
They are expensive for the service. With phone company service, you don't have a choice. That's the whole problem. It's a monopoly.
Description of Work: I use Verizon for landline phone service.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
kathleen T.
06/2014
4.0
internet service
 + -1 more
It went very well. I was changing from a different carrier to Verizon. They were very helpful in the transition of old service to their services, assisted with setting up the phone, did not pressure me into a plan I did not want nor any add ons that I did not want. They were very efficient, knowledgable and professional.
Description of Work: Helped in selection of new phone.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
LINDA R.
08/2013
5.0
cable tv service, landline phone service, internet service
 + 1 more
It was good.
Description of Work: Verizon is our internet, phone, and TV service provider. We have the FiOS package with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
DANIEL & ANNA H.
08/2012
5.0
internet service
 + -1 more
It was difficult getting through to Verizon but we persevered. The customer service technician we talked to while setting up the computer was fantastic. He understood that we're fairly low-tech people and was very patient with us. He spoke in 'low-tech' terms so we could follow his instructions. We got disconnected at one point and he called us right back. Our only complaint is that you have to go through a very long menu to get to customer support. Fortunately, it was worth the hassle.
Description of Work: Just bought a home computer and needed internet service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
BASIL Z.
06/2012
5.0
landline phone service, internet service
 + 0 more
I thought that they were the best available services when we moved into the area. I will use them again in the future.
Description of Work: Verizon is my internet and landline telephone service provider.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
LESLIE K.
05/2012
4.0
cable tv service, cell phone service, landline phone service, internet service
 + 2 more
I'm pretty happy with them. I have wireless in the house which is really nice. They are fine. The problems I've had have been solved fairly quickly. I hate their phone system because I feel like I'm on it for hours going through all the different menus to finally get through to a person.
Description of Work: Verizon is my internet, phone and cable service provider. I've been using them for five or six years now.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
MONTE B.
05/2012
3.0
cable tv service
 + -1 more
My connection is stable. The overall experience and price are average. The quality of service is good. I will continue to use this provider.
Description of Work: They provide my cable services.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
Yes, I recommend this pro
$55
Karen M.
03/2012
3.0
cell phone service
 + -1 more
.The service is good but they have a problem with their billing deportment.. As far as recommending someone else to Verizon I would say that whoever you have in your area use them would not recommend one wireless compnay over another. For where I live I will continue to use them for they do have good coverage.
Description of Work: .I use Verizon for my wireless phones. my home phone and my internet and have been for quite a few years now
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$180
03/2004
3.0
landline phone service
 + -1 more
SERVICEMAN WAS LATE TO ARRIVE. WORK WAS NOT WHAT I EXPECTED FROM VERIZON. OVERALL, WAS NOT HAPPY WITH THE SERVICE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Phone Service - Landline,
Internet Service,
TV Service - Cable,
Phone Service - Cellular,
Phone Wiring
FAQ
VERIZON is currently rated 4.3 overall out of 5.
No, VERIZON does not offer free project estimates.
No, VERIZON does not offer eco-friendly accreditations.