VERIZON

Internet Service, Phone Service - Cellular, Phone Service - Landline,


Services we offer

CELL PHONE.

Reviews

4.220 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
10%
3
20%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
3.9
professionalism
4.3
responsiveness
4.2
punctuality
4.3
Showing 1-20 of 20 reviews

Richard B.
05/2016
2.0
cell phone service
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$150

MARIE B.
03/2016
3.0
cable tv service, landline phone service, internet service
  + 1 more
It's about $150 a month. We just have the most minimum amount of channels. Sometimes the internet is not super reliable. The price is way too high. It's too much.
Description of Work: We use Verizon for phone, internet and television service.

Rating CategoryRating out of 5
quality
4.0
value
3.0

Yes, I recommend this pro
$150

Shirley T.
11/2015
5.0
landline phone service, internet service
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$74

JOHN D.
08/2015
3.0
cable tv service, landline phone service, internet service
  + 1 more
I have fiber optics through them. They have a really hard time managing coming out when they say they are going to. They have a shortage of people. I lost my phone service and they weren't able to send anyone out for a week. The tech they sent out was good, he did what he needed to do and was gone. He was a good guy and he explained things and he was nice to the dog.
Description of Work: Internet Service. Phone Service - Landline. TV Service - Cable.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
1.0

Yes, I recommend this pro

Rita M.
06/2015
5.0
cell phone service
  + -1 more
unknown
Description of Work: Internet
Rating CategoryRating out of 5
Yes, I recommend this pro

Andrew M.
05/2015
1.0
cell phone service
  + -1 more
Verizon was bad. I have spotty service with Verizon. In general it was ok but it wasn't spectacular. Having switch now I realized that there is a lot better was out there.
Description of Work: Verizon. Cell phone service.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0

$80

Carol K.
04/2015
5.0
cable tv service, cell phone service, internet service
  + 1 more
I have been with Verizon for like 20 years. They are courteous and kind. They are great.
Description of Work: I use VERIZON for cable, high speed internet and TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

JoAnn H.
06/2014
4.0
internet service
  + -1 more
My husband has a plan for 400 minutes a year for $100. I have a plan for comprehensive coverage for $74 a month. Meets all my needs.
Description of Work: Very helpful in getting the best cell phone service for me and my husband. I have a smartphone and my husband uses less than 100 minutes per year. They did a great job in customizing service at the best price for us.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Brian B.
05/2013
5.0
cable tv service, landline phone service, internet service
  + 1 more
We love them.
Description of Work: I use VERIZON.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Antoinette F.
05/2013
4.0
cable tv service, landline phone service, internet service
  + 1 more
Verizon was fine. Their customer service was pretty good. They resolved the problem.
Description of Work: I used the landline phone service, cable TV and Internet service of Verizon.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$170

Robert C.
08/2012
5.0
cable tv service, cell phone service, landline phone service, internet service
  + 2 more
Everything functions fine and their pricing is comparable to other providers. I had problems with their customer service at one time when they sent me a new DVR that I did not order. I spent more time than I wanted on the telephone with them trying to get the issue resolved.
Description of Work: Verizon is my internet, cell phone, cable TV and landline telephone service provider.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$226

Gladys & Bobby W.
07/2012
5.0
cell phone service
  + -1 more
If we have ever had a problem, they always fix it. I like that I get a person when I call and not a machine. We used to drive tractor trailers and tried different providers. No one was as good as Verizon. They will go the extra mile to help you instead of loosing a customer.
Description of Work: We use Verizon for our cell phone service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alexander D.
07/2012
3.0
cell phone service
  + -1 more
I don't actually have a positive remarks about cellphone providers, it's like you're a captive consumer. So I just used them by default.
Description of Work: Verizon provided me with my cellphone.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$100

Larry W.
06/2012
5.0
cell phone service
  + -1 more
I have been using them for ten years. I like their national and international coverage. I will continue to use them.
Description of Work: Verizon provides my cell phone service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert S.
05/2012
5.0
landline phone service, internet service
  + 0 more
I have had no issues so far. I have been happy with the service. It was bundled with my Direct TV. The service has been good. I have no complaints. The internet connection has been very fast.
Description of Work: I use them for my internet and phone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Rebecca G.
04/2012
5.0
cable tv service, landline phone service, internet service
  + 1 more
We have not really had any problems. They usually give a four-hour window to come out whenever I need service. I am satisfied with their service.
Description of Work: I use Verizon for landline phone, internet, and cable TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
punctuality
3.0

Yes, I recommend this pro
$200

Sheryl W.
04/2012
5.0
cable tv service, cell phone service, internet service
  + 1 more
We've used them for 3 years. We are very happy with them. If they have a special going on and I call and ask about it, they will give me the special rate. There was a point where one of the specials ran out and our bill went up about $50 so I called and talked to them and we reworked something out to bring it back down. The price is comparable. Their price would have to go up quite a bit before I would consider going with anybody else. We were with another company and didn’t like them near as much.
Description of Work: We use Verizon FIOS for our internet, phone and cable service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

BARBARA J.
09/2007
5.0
internet service
  + -1 more
I get a discount on having my internet service with my phone service. The thing about Verizon is that they put you on hold forever and transfer you all around. I really don't like that but I don't have very many choices for this service.
Description of Work: I use Version for my internet service provider.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$30

03/2004
3.0
cell phone service
  + -1 more
VERIZON WIRELESS CUSTOMER SERVICE REPRESENTATIVES ARE ALWAYS POLITE, BUT MANY TIMES CONTRADICT EACH OTHER. THE SERVICE I RECEIVE THROUGH VERIZON WIRELESS IS EXCELLENT.
Description of Work: WIRELESS PHONE SERVICE.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

03/2004
5.0
cell phone service
  + -1 more
THEY WERE VERY NICE AND FAST. THEY SWITCHED EVERYTHING OVER FOR ME AND PUT ALL MY CHARGES ON MY BILL.
Description of Work: I PURCHASED A NEW CELL PHONE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29.99

    Contact information

    113 SOUTH HILLS VILLAGE , Pittsburgh, PA 15241

    WWW.VERIZONWIRELESS.COM

    Service hours

    Sunday:
    11:00 AM - 6:30 AM
    Monday:
    10:00 AM - 9:30 AM
    Tuesday:
    10:00 AM - 9:30 AM
    Wednesday:
    10:00 AM - 9:30 AM
    Thursday:
    10:00 AM - 9:30 AM
    Friday:
    10:00 AM - 9:30 AM
    Saturday:
    10:00 AM - 9:30 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service,
    Phone Service - Cellular,
    Phone Service - Landline,
    TV Service - Cable

    FAQ

    VERIZON is currently rated 4.2 overall out of 5.

    Sunday: 11:00 AM - 6:30 AM

    Monday: 10:00 AM - 9:30 AM

    Tuesday: 10:00 AM - 9:30 AM

    Wednesday: 10:00 AM - 9:30 AM

    Thursday: 10:00 AM - 9:30 AM

    Friday: 10:00 AM - 9:30 AM

    Saturday: 10:00 AM - 9:30 AM

    No, VERIZON does not offer free project estimates.
    No, VERIZON does not offer eco-friendly accreditations.
    No, VERIZON does not offer a senior discount.
    No, VERIZON does not offer emergency services.
    No, VERIZON does not offer warranties.
    VERIZON offers the following services: CELL PHONE.

    Contact information

    113 SOUTH HILLS VILLAGE , Pittsburgh, PA 15241

    WWW.VERIZONWIRELESS.COM

    Service hours

    Sunday:
    11:00 AM - 6:30 AM
    Monday:
    10:00 AM - 9:30 AM
    Tuesday:
    10:00 AM - 9:30 AM
    Wednesday:
    10:00 AM - 9:30 AM
    Thursday:
    10:00 AM - 9:30 AM
    Friday:
    10:00 AM - 9:30 AM
    Saturday:
    10:00 AM - 9:30 AM