Urbanscape

Great! Done quickly at a very reasonable price. Yard looks great.

Paul, the owner, is both professional and responsive. I work nights and am often not home for several days at a time. Having Paul and his crew assist in my lawn care has open up a large chunk of my time when I'm not at work, leaving me one less thing to worry about. I live in a working class/retired neighborhood where many of the residents spend a lot of time and effort maintaining their properties. Prior to hiring Paul, my lawn and beds would go unkept at times and was a source of personal embarrassment as I simply did not have the time or energy to match the level of care that my neighbors put into their properties. Hiring Paul was a great decision! The work is always consistent, fairly priced, and gives my property the professional look that mirrors that of my neighbors. I have used Paul for several other landscaping projects and have recommended him to several co-workers and neighbors. I would recommend his services to anyone looking for continued service or a one-time project in the Pittsburgh area.

The job went very well, They verified the date the job was to be done. showed up in a timely manor. The job was done well, they were very courteous, and very professional. This is the second time that I have used this company and I plan on using them again.

I have already recommended him to a friend, who was also impressed with his professionalism and has hired him to do some work. My neighbor is also interested in having him do some work for her.

Paul has been doing regular work on our property for several years now. He is incredibly nice and professional. The yard always looks great and the prices are affordable. It's also a bonus that he communicates frequently over email and sends his invoices via the same method if requested. My wife and I are always happy with the work done by Paul. Here are some of the services provided: -Mowing, edging, trimming -Trimming of large hedgerow -Trimming and hauling of decorative grasses -Installed topsoil, planted grass, and fertilized -Supplied and installed mulch in our many flower beds -General care of flower beds - wedding, weed killer, trimming flowers and plants -Leaf collection and removal -Etc. - There are probably a few other things that I'm forgetting

Work was never done. I called him after he evaluated the yard. He said he'd get back to me with a work proposal but did not do so even after I called him again.

They did a great job in the spring but they were too busy to do any work for me this summer. It was a little frustrating because I felt a little let down. He has done great work in the past I would definitely use him again. Their prices are very good compared to other lawn services, the owner is super friendly and helpful, and they just do good work. It is nice, clean, and professional. We have used him tons in the past and I wanted my hedges trimmed once a month this summer, but it was really hard to get his services.

Good service for a decent price. I ended up stopping service because I wanted someone who would do landscaping and not just maintenance.

Did the work fast, reliable, affordably. Trustworthy business, easy to interact with. I am eager to have another opportunity to employ them for landscaping once spring is here.

They were outstanding and really excellent. They were very good at figuring out how to do an unconventional job. They worked with us to figure out what to do and they did new things that came up. They were inventive on figuring out how to deal with the problem. We could count on them and they were really reliable. They worked hard.

Very earnest approach to work, but without real knowledge of how to prune.

They never returned our call despite mentioning Angie's List

They do a good job. They come and do the work and then mail the bill. If I have special requests I just give them a call and they do it next time they are out. I have been using for about two years now.

As indicated in previous reports, this was a rough summer for Paul and his team. They are experiencing some growing pains thanks to the economy and the transition from commercial to residential work. Paul was quick in giving us our estimate and performing the first service. He gave great advice about how to treat our lawn but somewhere in the middle of our relationship the communication got muddled and I was left with the impression that his staff had missed a visit when, according to their records, I simply failed to notice that it had been cut. Knowing that to be a possibility and trusting that he knew better than I did (we are/were first time home owners) and our lawn is thin and cutting close is not recommended, I accepted this explanation. He offered to wipe our billing history so that we could go our separate ways which was very kind of him, albeit unnecessary. Long story short, we think Paul is a good guy doing good work. Dealing with the general public can be a thankless and grueling task. We appreciated that he was forthright and approachable and if we were in need and once he has the phone call/email/administrivia side of his business managed we'd work with him again. Editing to add: Wow, so contacting a service provider and inquiring about a service where it wasn't clear to the customer that it was performed is tantamount to difficulty collecting payment? If I recall correctly you were emailed the same day, the question was posed and you were paid shortly thereafter regardless of the fact that you offered to let us go without payment. Nice. I tried to be gracious. Now I'm just annoyed.

Paul Strothers was professional and responsive. He quickly gave his very reasonable estimate. He and his crew were on the job for three days. They worked quietly, were friendly and left the site clean. We like that he participates with/uses AgRecycle.

They quoted me $8000. They were professional. They offered me guarantee about the work. They offered me a timeframe that the other companies were not willing to provide. They also offered me designs. I will use them again in the future.

Paul did work for us in the past, and we were pleased with his work. However, this time he did not return our call to schedule an estimate.

I called Urbanscape for an estimate for some yard work. The gentleman who came was quite prompt and courteous, but never got back to me with an estimate for the work.

It takes a few phone calls to secure an appointment to look at the job. It also took a week or two to complete the work but some of the delay was due to weather. All the trimmings were cleaned up from my yard. Overall, very pleased with the price and quality of work.

Pretty lousily, I'd say. I should mention that the only reason why I persisted is because I hate giving negative reports. The guy seemed so nice and professional over the phone, and the company was at the top of Angie's List. I just didn't want to hurt his business. But after blowing me off three times, I feel like I have some responsibility to the community to submit an honest report.

They are very professional. I like that the come out and do the work and then send me a bill later.

Paul came when I was really in a bind since our mower was broken and the yard was totally overgrown to the point of being embarrassing. He did the work quickly and the yard looked beautiful afterward. I have since asked him to continue working with us over the entire summer.

I was at work but when I arrived home the job was done. Everything was cleaned up and gone.

Overall, it went very well. I called Paul on a weekend and he answered his phone immediately. That seems to be rare for some many contractors. He was very friendly and professional. He was going to stop by and give me an estimate on a Monday or Tuesday. I didn't hear back, so I called him on a Wednesday. Once again, he answered, was incredibly nice, and apologized for not giving me an estimate on Monday or Tuesday. He had been very busy. He said that he would stop over between 12-1 PM that very day to take a look at the ornamental grasses. I didn't hear back from him until Friday (two days later) when he was actually at my house. He asked for permission to walk around my property. The estimate given was very reasonable and I hired him. He showed up with one of his employees the next morning. They went to work without notifying me that they had arrived, but it really wasn't much of an issue. They worked efficiently and finished in a short amount of time. As I mentioned, they were professional and never bothered my wife and I as they worked in the yard. The grasses looked great and they cleaned up every last trace of grass clippings. After they finished, I talked to Paul and he explained his work strategy. He likes to do the work whenever he can squeeze it in and then send an invoice in the mail or via email. I paid him cash, but it seemed that he preferred checks, which is a good option. Everything is very official and I thought the hand-written receipt was a nice touch. Paul was as nice in person as he was on the phone. He chatted with me for a few minutes and I felt like a valued customer.

They did a fine job at a perfectly reasonable price