TERRY APPLIANCES

In late 2020, I got 4 bids for an entirely new HVAC system at my girlfriend's house. Jim Terry came in about $1000 lower than the next higher bid and $2000 lower than the other 2. The only downside was that while I got the full parts warranty from the manufacturer, his labor warranty is only one year (instead of 5 or 10 from the other places). In my experience, the odds of something breaking in the first few years is minimal, so I felt it was a safe gamble. Jim is extremely honest and professional, though sometimes hard to reach since he is a one-man show. I was so satisfied with the job he did at my girlfriend's house, I had him replace the AC in my house this spring. I didn't even seek a 2nd bid because I knew that not only would anywhere else likely cost more, but the service would definitely not be better.

We usually have him once a year to clean them before the season starts. He's not going to invent something that's not there, I know he won't do that, and that's why I vote for him, that's all because it's important.

He's done that for me for years. He's always been great, we've known him for years. He put my air conditioner in; he's done all kinds of stuff for me. He will never cheat you. If it needs repair, he'll tell you that, and if it does you just don't have to worry about it. I like his reliability. He can't always be there when he says he's going to be there, you have to be a little bit patient or adjustable with time. Because if he's caught someplace else and it takes him longer, it's just going to be longer when he gets to you. He's a one man guy, so it's not like he's going to turn around and send somebody else out. He's always good here.

JIM AND HIS SON, MICHAEL, ARE WONDERFUL. VERY POLITE AND VERY NEAT. THEY GO OUT OF THEIR WAY TO DO ALL THEY CAN FOR YOU. THEY MAKE YOU FEEL VERY COMFORTABLE LETTING THEM IN YOUR HOME. LIKE FAMILY.

HE WAS ON TIME, POLITE, FAST AND CHEAP.