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Terry's Plumbing, Inc.

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Rapid Response phone answers 24/7. Family owned business for over 30 years. 412-364-9114. #1 rated plumber with Tribune and Gold Star winner Best Plumber Readers' Choice awards. Email - nancy@superterry.com. Major credit cards accepted.

Business highlights

41 years of trusted experience

Services we offer

Plumbing repairs, all types. Bathroom remodeling, sewer cleaning, sewer lines, water lines, DOT certified gas line installers, excavation, dye testing, hydro-jetting & water heaters. Backflow test and installation. Experienced, certified Perma-Liner installer.

Services we don't offer

Heating and Air Conditioning


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6282 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
11%
3
5%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.6
responsiveness
4.8
punctuality
4.7
Showing 201-225 of 282 reviews

NANCY F.
09/2007
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Excellent and very great. Fast and efficient. When I had a question they were quick to answer.
Description of Work: Repair one hose bib and installed a new in the back yard. They had to drill through concrete block to install the new bib in the back and install new cooper pipe. I have them also take care of my HVAC needs.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela G.
05/2007
4.0
plumbing
  + -1 more
Because we had to turn off the water to the house, we called Terry's Plumbing for their 24 hour emergency service. We called on a Friday evening and were told that nobody could come out that night. Instead, they said they would call at 8 am the following morning to schedule a time to come out. When nobody had called us by 10:30 the following morning, we called back. They had indicated that they intended to come at some point during the day, but were vague. In the end, however, and despite the poor communication initially, they did show up and they did solve our immediate problem. The plumber was courteous and explained everything he was doing. He even took a look at another issue we were having in our first floor powder room.
Description of Work: The pipe to our second floor bathtub was leaking in the wall and had begun to leak through the floor into our living room below. This forced us to shut off the water to the house. Terry's plumbing came out, isolated the source of the leak and shut off the valves to the pipe, stopping the leak and allowing us to turn the water back on.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$200

MALCOLM M.
10/2006
3.0
sewer cleaning
  + -1 more
Read the estimates very carefully. At first the price seemed OK, but upon closer inspection it became clear that not all of the needed work was included and they have no obligation to maintain the original quote (the estimate paperwork says something to that effect, but in small print).
Description of Work: Estimate for sewer cleaning.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
4.0
punctuality
4.0


MAUREEN H.
10/2006
3.0
plumbing
  + -1 more
They were several hours late and they kept telling us they were on their way. I felt like I was being over-charged.
Description of Work: He put a spray nozzle on kitchen faucet.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$150

BRION C.
10/2006
5.0
plumbing, water heater repair, gas leak repair
  + 1 more
Wrap-up. I had a look at the work and was nicely impressed with the end result. And true to form what they quoted was what was on the invoice. All Terry s Plumbers employees were very professional and always willing to answer or help with any questions I had. Never felt like they were hiding anything. Their work was top rate and more importantly done in a very timely manner (trying to keep two young boys clean without hot water is a challenge) Apart from the late start I still give them an A overall.
Description of Work: I called Equitable Gas to check out a leak at about 9:00am; they didn't find one, they found eight, so they had to turn off the gas. I called Terry's Plumbing that morning and they had a person (Rick) on site and with a verbal quote by about 3:00 pm. Rick explained (in great detail) the problems and what needed to be done. Replace all gas lines and fitting to the stove, furnace, water heater and dryer ($950). I also asked him to replace the 20 year old Water Heater, to which he offered a lot of different options. We went for the 50 Gallon 8 year tank ($650). By then it was a bit late to start work that same day. They said they would start the next morning by 8:30am, but didn't arrive until about 10:00am. That isn't as bad as it seems because I was always kept up to date by Kathy (the dispatcher) who was very cordial on the phone. When they did arrive they got straight to work and had the whole job finished by 3:30pm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,600

GAIL A.
09/2006
5.0
plumbing, drain cleaning
  + 0 more
He was very honest and professional. I would use him again. He was reasonable. Terry did the work.
Description of Work: He cleared my drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

MICHAEL G.
07/2006
2.0
drain cleaning
  + -1 more
I had a waterheater problem, took a day off of work for the scheduled time (between 8-12) and by 1:30 when they didn;t show up canceled and called Mr. Waterheater who was there within 1 1/2hours, AND was cheaper by $80. I found Terry, while quite helpful and cheerful on the phone, to not really care about the customer's schedule.
Description of Work: I had a waterheater problem, so I took a day off of work for the scheduled time (between 8-12). By 1:30 when they didn't show up, I canceled and called Mr. Waterheater who was there within 1 1/2hours, AND was cheaper by $80.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
1.0

$500

KAREN H.
06/2006
3.0
heating & air conditioning/hvac
  + -1 more
When I made the appt I specifically asked for, and was told that I could have a 3:00 appt. The scheduler was not happy, but agreed to give me that time. Then a day before the appt (which was made 2 weeks in advance). They called and said that 3:00 was to late, and changed the time to 2:00. I left work at 1:00 so that I would be home by 2:00, and then at 2:00 they called to say that they where on the way. But then did not get to my house until 2:45.
Description of Work: Determine why air conditioning was not working. Cleaned unit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$186

SUSAN L.
05/2006
4.0
plumbing
  + -1 more
He was very professional; his work was neat. I am not sure if the price was reasonable for the work. I didn't do comparison shopping, but I am satisfied and will use them again .
Description of Work: I had them replace the insides of three of my toilets and the supply water line for underneath the tank was changed. He also replaced the stopper on my tub.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$554

Terrel L.
04/2006
3.0
gas leak repair
  + -1 more
THEY DID AN AVERAGE JOB. THE WORK WAS FINE, BUT AFTER INSTALLATION OF THE LINE THEY EXPECTED ME TO SET UP THE INSPECTION. I SPENT A DAY WITHOUT GAS AND THEY TREATED ME LIKE THE PROBLEM.
Description of Work: THEY REPLACED THE OLD GAS LINE FROM THE CURB INTO THE HOUSE AND TO THE GAS METER.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0

$900

VIRGINIA P.
03/2006
5.0
plumbing
  + -1 more
I THINK THAT THEIR PRICES MAY BE A LITTLE BIT HIGHER THAN EVERYONE ELSE. THEY ARE OUTSTANDING IN THEIR FRIENDLINESS AND THEIR CUSTOMER SERVICE, AND I CAN'T SAY ENOUGH GOOD THINGS ABOUT THEM. IF THEY GAVE SOME KIND OF DISCOUNT FOR THE VOLUME OF WORK I WOULD LIKE THEM EVEN BETTER.
Description of Work: I HAD THEM DO PLUMBING REPAIR WORK, AND I HAD THEM INSTALL A NEW SHOWER AREA. THEY REPAIRED ALL THE DRIPS EVERYWHERE, AND THEY INSTALLED NEW FAUCETS EVERYWHERE.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Julia C.
12/2005
5.0
heating & air conditioning/hvac
  + -1 more
Very good experience. Fast and flexible on scheduling. I had to reschedule a couple of times and they easily accomodated my changes. They called me once to say that they were running late because they were backed up with a cold spell. I appreciated the call.
Description of Work: Check up on heating system prior to winter. Checked on the entire heating system and cleaned the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Lori A.
10/2005
4.0
plumbing, gas leak repair
  + 0 more
THE PLUMBER REPAIRED THE GAS LINE. I WAS A LITTLE SURPRISED THAT HE HAD NO ELECTRONIC EQUIPMENT TO DETECT LEAKS (INSTEAD HE SPRAYED ON A SOAP SOLUTION AND LOOKED FOR BUBBLES.) DURING THE REPAIR, HE DISCONNECTED THE VENT IN THE BACK OF THE DRYER. WHEN I CALLED AND REQUESTED THAT HE COME BACK TO FIX IT AT NO COST, THE RECEPTIONIST WAS UNCERTAIN ABOUT THEIR POLICY. AFTER CHECKING WITH MY HOME WARRANTY COMPANY, THEY DID SEND SOMEONE OUT TO FIX THE PROBLEM.
Description of Work: THEY REPAIRED A LEAKING GAS LINE TO MY DRYER.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$75

KATHYE E.
07/2005
3.0
plumbing
  + -1 more
NICE STAFF AND PLUMBER SENT WAS OKAY. BUT, I QUESTIONED HIS CERTAINTY THAT THE JOB WAS COMPLETE.
Description of Work: ATTEMPTED TO FIX GAS LEAK IN DRYER LINE. IT DIDN'T WORK, BUT WE DIDN'T NOTICE FOR A DAY OR TWO AND HAD TO CALL GAS COMPANY OUT TO REPAIR IT.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$185

MARIAN T.
06/2005
4.0
drain cleaning
  + -1 more
THE PERSON ANSWERING THE PHONE WAS VERY POLITE AND SCHEDULED AN APPT. FOR THE SAME DAY. THEY CALLED BACK LATER TO RESCHEDULE FOR THE NEXT DAY. THEY WERE UPFRONT ABOUT THEIR PRICING, WHICH WAS MORE THAN OTHER ESTIMATES WE RECEIVED, BUT THEY WERE AVAILABLE TO PERFORM THE WORK QUICKLY.
Description of Work: SNAKED A FLOOR DRAIN THAT WAS BACKING UP.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$149

DANIEL S.
03/2005
1.0
drain cleaning
  + -1 more
THEY ARE THE BIGGEST RIP OFF. THEY HAVE GREAT TV ADS BUT THEIR SERVICE IS USELESS. ALL THEY WANT IS MONEY
Description of Work: THEY SAID IT WOULD COST 400.00 PLUS FOR {3}THREE HOURS WORK. WELL 18.00 IN PARTS AND 1 AND A HALF HOURS LATER IT WAS FIXED.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400

CHARLES R.
11/2004
5.0
plumbing
  + -1 more
ANSWERING SERVICE IS POLITE AND PROMPT. SCHEDULED APPOINTMENT QUICKLY. PLUMBER OFFERED THREE OPTIONS FOR REPAIR: ONE FOR THE PROBLEM I FOUND, TWO FOR THE PROBLEMS I DID NOT RECOGNIZE. I CHOSE ALL THREE, AND HE DID A NEAT JOB IN A VERY TIGHT SPOT. WHEN THE JOB WAS DONE, HE CHECKED THE HOUSE WATER PRESSURE. HE CAME BACK THE NEXT BUSINESS DAY TO CORRECT A MINOR PROBLEM WITH THE WORK. THEY HAVE BEEN HERE BEFORE, AND WE WILL HAVE THEM AGAIN.
Description of Work: REPLACEMENT OF SINK DRAIN PIPE AND FAUCET.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

PAMELA B.
09/2004
3.0
plumbing
  + -1 more
THEY WANTED TO CUT A HOLE IN THE WALL JUST TO REPLACE A FIXTURE. THEY COULD NOT FIX A WASHER-LESS FAUCET SO I HAD TO REPLACE IT. THIS LITTLE PLUMBING JOB TURNED INTO A $700 JOB THAT TOOK THREE DAYS. I HAD TO TAKE TIME OFF OF WORK FOR A MINIMAL JOB. THEY LACK PUNCTUALITY AND CAUSED ME TO TAKE TIME OFF WORK.
Description of Work: BASIC PLUMBING, FIXTURE TO REPLACE.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
2.0

$700

RALPH V.
03/2004
4.0
drain cleaning
  + -1 more
THEY WERE PROFESSIONAL, BUT WE FELT THEIR PRICE WAS HIGH. IT WAS THE WEEKEND AND WE HAD A FLOODING PROBLEM, SO WE WENT WITH THE CLOSEST PLUMBER.
Description of Work: SNAKED THE LINE OF OUR UPSTAIRS TOILET AND TORE OUT THE TOILET TO UNCLOG A LINE.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$400

03/2004
4.0
water heater repair
  + -1 more
VERY COURTEOUS, ON TIME, BUT VERY EXPENSIVE. I WOULD RE-HIRE ON EMERGENCY BASIS ONLY.
Description of Work: INSTALLED HOT WATER TANK AS AN EMERGENCY INSTALLATION.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$600

02/2004
5.0
plumbing
  + -1 more
TERRY'S PLUMBING IS VERY PROMPT. FAST SERVICE. ALSO REASONABLE PRICES.
Description of Work: PLUMBING THROUGHOUT THE BUSINESS THAT I RUN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$65

02/2004
1.0
plumbing
  + -1 more
THEIR PROFESSIONALISM WAS EXTREMELY LOUSY AND THE QUALITY OF WORK WAS NOT UP TO PAR FOR ME.
Description of Work: REPIPED GAS HOUSE LINE FROM WALL SLEEVE OUTSIDE TO METER. TESTED AND REQUALIFIED LINE.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$558

01/2004
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
OUR BASEMENT HAD WATER DUE TO OUR OUTSIDE DRAINS BEING CLOGGED. WE TRIED TO FIX IT OURSELVES AND COULDN'T. WE CALLED TERRY AT 3:45 ON A FRIDAY AND HE ARRIVED AT OUR HOME IN UNDER 15 MINUTES. HE UNCLOGGED OUR DRAINS QUICKLY AND CHECKED THE INSIDE ONES FOR ANY FUTURE PROBLEMS.
Description of Work: OUR OUTSIDE DRAINS WERE CLOGGED AND WATER WAS BACKING UP IN OUR BASEMENT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139.8

Sue H.
01/2004
4.0
plumbing
  + -1 more
TERRI'S PLUMBING WAS PATIENT AND DID NOT LEAVE UNTIL JOB WAS DONE.
Description of Work: GARBAGE DISPOSAL BACKED UP

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$300

12/2003
5.0
plumbing
  + -1 more
TERRY'S PLUMBING DOES A GOOD, CONSISTENT JOB. THEY SEEM TO FIGURE OUT QUICKLY WHAT NEEDS TO BE DONE AND USUALLY GET IT ALL FIXED ON ONE VISIT.
Description of Work: VARIOUS PLUMBING WORK OVER THE LAST 10 YEARS, INCLUDING REPLACING OUR IN-SINK GARBAGE DISPOSAL AND TOILET REPAIRS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Contact information

3227 Babcock Blvd., Pittsburgh, PA 15237

www.superterry.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
PA004647
Trade License Locale
PA
Trade License Authority
Pennsylvania Office of Attorney General - Bureau of Consumer Protection
Trade License Expiration
07/12/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Excavating,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Heating and Air Conditioning,
Bathtub Restoration,
Concrete Leveling,
Wells and Pumps

FAQ

Terry's Plumbing, Inc. is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

Terry's Plumbing, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Terry's Plumbing, Inc. does not offer free project estimates.
No, Terry's Plumbing, Inc. does not offer eco-friendly accreditations.
No, Terry's Plumbing, Inc. does not offer a senior discount.
No, Terry's Plumbing, Inc. does not offer emergency services.
No, Terry's Plumbing, Inc. does not offer warranties.
Terry's Plumbing, Inc. offers the following services: Plumbing repairs, all types. Bathroom remodeling, sewer cleaning, sewer lines, water lines, DOT certified gas line installers, excavation, dye testing, hydro-jetting & water heaters. Backflow test and installation. Experienced, certified Perma-Liner installer.
Heating and Air Conditioning

Contact information

3227 Babcock Blvd., Pittsburgh, PA 15237

www.superterry.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM