TAKE PRIDE PAINTING

This company came out to give us an estimate after we saw them at the home show. They spent 2 hours of our time, and suggested multiple additional fixes which we agreed to. They said they would be happy to do the job. They sent out additional estimators, and we spent another hour or so with them. They seemed very knowledgeable and super friendly, and we were excited to get the estimates, as we were certain we d hire them if the price was anywhere near right. They said they d get back to us in 2 days. However, they never provided the final color scheme or estimate. We must have contacted them 10 times, and they kept telling us they were still working on it. Then I spoke to the manager, who apologized repeatedly, saying it just got overlooked, and she would work on it right away. Despite our calls, they never got back to us with an estimate, and we just gave up. It was a big job, and if they didn't want to do it, they should just say so. We spent a lot of time during our work day just to get nothing, not to mention the time we spent trying to figure out what happened to our estimate.

It was 22 x 16, with a gaveled roof. We have a beautiful view of the city, so they had to install large windows for this. They had to prep the kitchen for other installations. Overall, most of the work was really good.

AFTER PAYING A $3,500 DEPOSIT IN MAY OF 2000, MR SIEFFERT REFUSED TO CALL ME BACK TO SET A TIME FOR THE WORK FOR 3 MONTHS. I REPEATEDLY LEFT MESSAGES WITH A SECRETARY AND AN ANSWERING MACHINE. WHEN REACHED IN LATE AUGUST, HE PROMISED TO INSTALL REPLACEMENT BALLUSTERS ON THE PORCH AND COMPLETE PAINTING OF TWO SIDES OF THE HOUSE BY MID-SEPTEMBER. HE DID SEND A WORKER TO REPLACE THE BALLUSTERS BUT DID NO PAINTING NOR DID HE CALL TO SAY WHY. AFTER I THREATENED LEGAL ACTION THEY PRIMED THE PORCH BALLUSTERS IN NOVEMBER. THE HOUSE WAS FINALLY PAINTED IN JUNE AND JULY 2001. WHEN I REPLACED MY STORM WINDOWS, 1 WAS MISSING. A CREW CAME TO LOOK BUT NO ONE CALLED ME BACK. THEY HAD USED EPOXY TO REPAIR DAMAGED PORCH SECTIONS AND SHERWIN WILLIAMS DURATION, WITH ''LIFETIME GURANTEE.'' THE ''REPAIRS'' FAILED IN A YEAR'S TIME AND THE PAINT SHOWED BLEEDING THROUGH IN 2 YEARS. A TAKE PRIDE REP SAID HE WOULD COME TO CHECK BUT DID NOT. SHERWIN WILLIAMS SAID THIS COULD HAPPEN IF PREP AND PRIMING WERE NOT G

AFTER THE 2 CEILINGS WERE TEXTURIZED, THE PAINTER POINTED OUT TO ME THAT AN AREA ABOUT 4 BY 4 FEET ON ONE OF THEM WAS DROOPING LOWER THAN IT SHOULD BE AND COULD POSSIBLY FALL IN. HE SAID IT WAS ALREADY LIKE THAT WHEN HE STARTED AND THAT THE CEILING MIGHT NOT BE STRONG ENOUGH TO HOLD THE HEAVY MATERIAL HE HAD APPLIED. THE TOP 6'' OF THE WALLS WERE SMEARED WITH THE TEXTURIZING COMPOUND AND THE PAINTER DID NOT DO THE CLEANUP. I HAD NOT NOTICED ANY SAGGING BEFORE HE STARTED AND MR. SIEFFERT HAD MADE NO MENTION OF ANY PROBLEM. HE HAD SPENT 45 MINUTES LOOKING AROUND IN THE APARTMENT AND WROTE A DETAILED PROPOSAL TO TEXTURIZE THE CEILINGS AND PAINT ALL THE OTHER ROOMS WHEN I HAD REQUESTED A QUOTE ON TEXTURIZING THE 2 CEILINGS ONLY. I HIRED SOMEONE ELSE TO TAKE DOWN THE SAGGING PLASTER AND REPLACE IT.