100% financing available! We have a long history of window and door installation experience. Family-owned, we have experience in the window and construction fields dating back into the 1970’s at a time when vinyl windows were first introduced into the United States. Incorporated in 1992, Superior Window Manufacturing Inc. has grown in leaps and bounds within the industry distributing quality vinyl windows throughout the tri-state area. Superior Window Manufacturing Inc. offers quality manufactured vinyl windows and sliding patio doors. Our reputation precedes us for easy install product and fast, friendly service. And, our installation program is here to help you complete your project right. We are fully insured and we have financing available for your convenience. Be sure to ask about our free estimates! Superior Window's Lifetime Warranty Our many years of experience and our reputation for quality allows Superior Window Manufacturing Inc. to offer you one of the strongest window warranties. Each Superior window comes complete with an excellent Lifetime Limited Warranty on vinyl. Glass and all movable parts warranty protect your investment for years to come. And, our warranty is fully transferable, which can be a real advantage when selling your home. Alternate Phone: (800) 598-9327 Fax: (412) 793-3434
Business highlights
33 years of trusted experience
Services we offer
Windows - Double Hung, Casement, Awning, Horizontal Slider, Tilt 'N' Slide, Bay, Bow, Garden. Patio Doors, Storm Doors, Siding glass Doors - Entry Doors, Vinyl. Siding. Soffit. Fascia and Gutters.
Beware - thoroughly review the contract that Superior writes because we wanted our vents replaced with the siding but they only wrote 2 vents on the contract when we have 3 vents and they didn't replace the 3rd one and now we have mismatched colors and it looks awful. All that money for windows and siding and they wouldn't replace a $30 item to complete the job.
Description of Work: windows and siding
Rating Category
Rating out of 5
Michelle W.
10/2021
5.0
replacement windows
+ -1 more
They did an excellent job. My next door neighbor had used them and recommended them to me. They manufacture their own products and install them. It was a couple of days before Covid shut everything down so they hurried to get everything done for me. Their customer service was outstanding as they replaced a screen for me without even charging me. I would highly recommend them and I would definitely hire them again.
Description of Work: They replaced all of my windows.
Rating Category
Rating out of 5
Yes, I recommend this pro
John S.
01/2020
1.0
replacement windows
+ -1 more
Original service was replacement of 4 windows. We felt the windows were of good quality and enhanced the appearance of our home. Upon completion of the work, the installer did not adequately clean up after himself. While cleaning the windows inside my home after the installation, I stepped on glass, cutting my foot (didn't have shoes on...I was inside my home and should not have stepped on glass). Because we wanted our second floor windows to match, we gave Superior a second try (another 4 windows) after they said we would have no issues and everything would be taken care of. We had plans to continue with Superior for future windows. After the second installation, I personally had to climb up on an extension ladder to remove the stickers and clean the windows myself as Larry indicated to my wife that" he doesn't clean windows that's not my job!" We complained to the company at that time. . We did report this to the owner as we also did not receive our warranty paperwork. When the man who claimed (you never know names, as they wont tell you) to be the owner showed up at my home to deliver the paperwork he didn't even knock on the door, but rather threw it in the front door. When I came out to talk with him he was rude and unapologetic. My wife and I did not write a review at that time as we were satisfied with moving forward and putting it behind us. Recently our daughter had Superior go to her home for an estimate. We had communicated to her our experience, but the price was reasonable and we did not have issues with the windows, just the service and lack of professionalism. She decided to purchase windows from this company. While they were completing the paper work, my wife spoke with our daughter and asked to speak with Mark (the salesperson), the same salesperson who sold us our windows`(he told her he knew us, because he came by and had to clean up after the first installation). We had intended to purchase an additional window (we had one window in the front we had not replaced that does not perfectly match the other windows). She asked about the referral bonus we were told we get. Mark said yes we give $25 for one, and he would put a note in to get me a check.. We thought we might give them another chance to make up for their lack of customer service and professionalism the first two times and Mark indicated that we would receive a referral bonus and he would call on Monday 1/6 to setup an appointment to discuss our needs (I and my daughter personally heard this). Our daughter said he wrote it on her paperwork. Monday came and went and still no call. Third time is a charm. My wife called today (Tuesday 1/7) to speak with someone regarding their failure to contact her as agreed to. The receptionist ,Vicki was rude to my wife. My wife asked to speak with the salesperson Mark, and Vicki indicated that Mark was not there to talk to. My wife asked Vicki why Mark did not make an appointment and was trying to discuss our lack of professional treatment when Vicki stated that our complaint was "the only complaint they have ever had" and hung up on her!! My wife called back, Why would they be so rude and not allow my wife to talk with the individual who was supposed to call us? Well....Mark answered the phone when my wife called back about 30 seconds later. Hmmm.....again, why lie? She talked with Mark, and Mark denied ever indicating that he would call us, he said he would "call when he calls, when he wants to at the end of the week". He also said he didn't care if we didn't use them or if our daughter were to cancel her contract..He said she was past the 3 day ability to cancel and if she canceled, she would forfeit her deposit.. His tone was condescending, with a lack of interest in our business (probably because we had complained to the company when we had our original issues with professionalism and poor customer service). We told our daughter about all of this , and she promptly called Mark. He said that they were nothing but nice, and he heard my wife talk to Vicki, and she was very nice to her! Vicki told my wife Mark wasn"t available, so how did he hear this conversation?!!!! He also stated that my wife demanded the referral gift card now. She did not. He said it was a check, frankly I doubt they will keep their word . We just thought the public should know that this company demonstrates a lack of customer service and professionalism and regret considering them to complete the work at our home. We just hope and pray they treat our daughter better than they did us.
Description of Work: Window replacement
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
David V.
09/2018
5.0
replacement windows
+ -1 more
Excellent engagement from the first visit through installation. Great windows!
Description of Work: Replaced all 10 windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laura S.
06/2018
5.0
replacement windows
+ -1 more
We were very pleased with the whole process and love our new windows! We highly recommend Superior Windows!
Description of Work: Window replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jennifer V.
02/2018
5.0
replacement windows
+ -1 more
This is an A+++ company. A fantastic contractor! Easy to work with. Quality is outstanding and the crew was very respectful of my home. Louis is always very accommodating with my schedule. He also did exterior trim around some windows - gorgeous - changed the look of the home. He will go above and beyond. I had an older window that he worked really hard to try and repair before replacing. I absolutely would recommend Louis without hesitation and to anyone.
Description of Work: New Front Door in new home as well as several other projects in our old home including doors, windows and a bathroom window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael P.
02/2018
5.0
replacement windows
+ -1 more
Could not ask for better. Superior window manufacturer Very good and completive prices. They were professional and respectful of my home. I highly recommend.
Description of Work: New windows and screens. In addition, several smaller projects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Raymond K.
11/2017
5.0
replacement windows
+ -1 more
Very well.
Description of Work: Four windows replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julie S.
11/2017
5.0
replacement windows
+ -1 more
The price was more affordable than elsewhere, the service was excellent, and the people were very kind. The windows come with a lifetime guarantee. This company is very responsive and cares a lot about customer satisfaction. Highly recommend!!
Description of Work: They replaced 10 old windows with new ones, including a big picture window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bill C.
03/2017
5.0
replacement windows
+ -1 more
Great experience from start to finish. Quality products matched with experienced installers.
Description of Work: 15 Replacement Windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara K.
01/2017
5.0
replacement windows
+ -1 more
Excellent! They came when they said they would come. They called me beforehand. The men, when I was first doing it, sat down with me and was very personable and helpful, and I liked them. I just liked them.
Description of Work: I used Superior Window Manufacturing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Ruth B.
05/2016
5.0
replacement windows
+ -1 more
This was the second time we used Superior Windows. We purchased windows last year & liked the sales person, Mark. We were happy with the windows but due to affordability, waited until this year to complete the job. No high pressure sales, Mark was understanding. Purchased second half of windows this year & had them installed by a courteous, friendly & professional installer Bob. All appointments were timely & considerate. Office staff friendly & helpful. Would recommend them & will use them in the future if needed.
Description of Work: Manufacture & install residential windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
REGIS S.
04/2016
5.0
replacement windows
+ -1 more
Needed to replace 10 fairly large (3'x4' to 4'x 6') 40 year old Thermal Industries windows. Asked for a Thermal Industries quote via their web site. They responded weeks later with the name of a local supplier to contact. To late. Got a quote from Renewal by Anderson. Nice windows and salesman. Discounted to about $14,000. Too high for my needs. I won't live that long. Had ThermoTwin in. Tough salesman. Wanted immediate commitment. Worked his way down from About $14.000 to around $8,000. I refused to sign "today". 10 minutes after he left their sales manager called and offered to do the job for $7500. I was interested and told her to call me in a week. Never heard from them again. Fortunately I had a salesman from Superior Window scheduled. He was nice to talk to and no hard sell. Bid ~$5700, looked like the same components as ThermoTwin. I didn't even argue. Called and accepted the bid several days later. They were easy to work with and schedule. One workman arrived on schedule and completed the job in 2 days. Everything went fine. and the installer was very nice. Knocked three of the old windows out in one piece for use in a planned playhouse. The windows look great. I liked the thinner frames in my old windows better but I think all the new windows have less glass. My only complaint was the cleanup. We had to vacuum a lot and the installer did little exterior cleanup although there wasn't too much exterior debris. Overall we are happy with the job.
Description of Work: Installed 10 fairly large vinyl replacement windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,700
Robert C.
01/2016
5.0
replacement windows
+ -1 more
Friendly, courteous, and efficient. He even let our 2 year old "help" by holding a tool. A++ service!
Description of Work: Our windows were purchased several years ago, and we are extremely satisfied with them. Two windows needed serviced, and within 2 days the company owner Lou personally came himself and serviced the windows, promptly and professionally. He had the service completed in minutes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$0.01
Kathy A.
05/2013
5.0
doors, replacement windows
+ 0 more
Mark was very sociable, prompt, understood my problems, and he listened to us.
Description of Work: The first gentlemen came to measure, but he didn't have the equipment like a ladder to go to the second floor. The second gentlemen, Mark Evangeliste, came out on a different appointment and walked through the house with me and my husband. He fixed all the windows so they would stay up, there were spindles on the other side that he had to adjust as the windows kept falling. He also measured a hallway window for a storm window to install on the other side. And he took our screen on the transam of our door out and will be building us a new one.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$514
Liz S.
06/2012
5.0
replacement windows
+ -1 more
This is a great company. We have used them twice now. Both times we replaced 2-3 of our old windows with the new LowE Argon gas filled energy efficient ones. They came to measure the windows and give an estimate at a time that was convenient for us. The windows arrived less than 2 weeks later and were installed within a few days. The workers who installed the windows were professional and very clean. They removed the old damaged windows, inspected the windowsills and surrounding wood, and removed old damaged wood and chipped paint. They then installed the new windows and aluminum wrappings. Everything looks beautiful. No complaints.
Description of Work: Replaced two windows. Removed damaged wood and cleaned installation area. Installed new windows and aluminum wrapping. Caulked and sealed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$680
Diane E.
03/2012
2.0
replacement windows
+ -1 more
This was a completely unacceptable experience.
Description of Work: Called this company for an estimate on 7 replacement windows. Call went to voice mail,and the office did respond within an appropriate amount of time. My appointment was on time. However, that was one week ago and I still do not have an estimate. This is not a company that I would hire for such an important and expensive job.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
5.0
Response from Superior Window Manufacturing Inc
customer needed a special project done with trap. glass, neede to research glass cost and labor to do the job right. did not want to rush the project and mis lead customer on the cost and the quality of work need to be done.
Stephanie S.
10/2011
5.0
window treatments, replacement windows
+ 0 more
From the initial call to Superior Windows, the organization was very easy to work with. They understood our needs and the installation was quick and shortly after the deposit was paid. The installer was professional and did excellent work! We are very pleased with our new windows!
Description of Work: Windows were installed in a timely fashion after the deposit was given to the company. The new windows look great! Larry (the installer) did an excellent job, cleaning everything up, was on time, and very professional. The price was very competitive and we felt as though Superior was a trustworthy company. They installed the windows on the front of our house 4 years ago and they look great today! Would definitely recommend them to anyone looking for a quality window at a competitive price!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Franklin C.
05/2011
5.0
replacement windows
+ -1 more
-Friendly salesman -Installation delayed by one day because the installers went to the wrong address - forgot to verify different addresses on the check v. invoice -Installation completed in one day instead of estimated 2 days -Pretty good job of cleanup although it would have been nice for them to remove debris left outside
Description of Work: Replaced & installed 9 windows in house
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$4,000
Brian M.
02/2011
5.0
replacement windows
+ -1 more
They were fine. Their prices were good and everything was done on time. I was happy that I could get the windows made by them. It took about a month for them to make them. It was installed a couple of weeks later. They did a timely job and the quality was good. I spent $2000 on the windows. I will use them again in the future.
Description of Work: I used Superior Window Manufacturing Inc. for windows, two months ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Steven S.
12/2010
5.0
replacement windows
+ -1 more
The job went really well, the windows are nice. They got them to me in less than 3 weeks, I was a special case - I didn't have any windows due to a house fire. Normally it takes 4-6 weeks but they felt bad for me. Everything looks really good, they are nice windows and I'm really happy with them. They are a good company and I would recommend them.
Description of Work: Superior Window installed about 10 replacement windows for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Shawn R.
09/2010
4.0
replacement windows
+ -1 more
They come to your house and do the standard window demo that any other window company does. They were courteous, professional, and on time. They kept their appointment. They were easy to understand.
Description of Work: I received an estimate from Superior Window Manufacturing.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
kathryn F.
08/2010
4.0
replacement windows
+ -1 more
I've actually called them a couple of times to get an update and he has not called me back. He seemed pretty eager to do business with me but he hasn't called me back when I told him I had a lower offer from another company.
Description of Work: I got an estimate from Superior Window a couple of weeks ago for six windows.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,100
Shelley F.
03/2008
5.0
replacement windows
+ -1 more
Our experience with Superior was wonderful. The rep., Paul, came and gave us an estimate, including a few variations so we could see what some different options would cost us. Paul knew we were deciding between Superior and another company and called to let us know that he could add the Spotless-Ti coating (like Rain-X for home windows) as an added incentive. We decided on Superior, but I was unsure whether I wanted the Spotless-Ti. I was worried it might make the windows dark. Paul arranged for us to stop by their offices to see examples of glass with and without the Spotless-Ti. Paul was really great. I am a worrier and this is the first time we've bought new windows, so I had many concerns and questions and he was always very responsive and helpful. It took the crew a little over a day to put in all the windows, including a new bay window. They did a wonderful job, left no mess behind, were very nice about my extreme pickiness, and forgave me for sticking my finger in wet caulk. :)
Description of Work: Furnished and installed vinyl replacement windows: One 3-section slider, 1 double hung bay window with roof, one single vent casement, and 15 double hung. All with aluminum screens. All with low-e coated argon gas filled glass with super spacer. All with Spotless-Ti coating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,580
ARNOLD R.
08/2006
5.0
replacement windows
+ -1 more
On time, very professional installation, great on after cleanup, very polite.
Description of Work: Installed windows for entire house.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors,
Window Treatments,
Siding,
Egress Windows,
Awnings
FAQ
Superior Window Manufacturing Inc is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Superior Window Manufacturing Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Superior Window Manufacturing Inc offers free project estimates.
Yes, Superior Window Manufacturing Inc offers eco-friendly accreditations.
Yes, Superior Window Manufacturing Inc offers a 5% senior discount.
No, Superior Window Manufacturing Inc does not offer emergency services.
Yes, Superior Window Manufacturing Inc offers warranties.
Superior Window Manufacturing Inc offers the following services: Windows - Double Hung, Casement, Awning, Horizontal Slider, Tilt 'N' Slide, Bay, Bow, Garden. Patio Doors, Storm Doors, Siding glass Doors - Entry Doors, Vinyl. Siding. Soffit. Fascia and Gutters.