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Stumpf Moving & Storage

Moving Companies, Storage, Piano Movers

About us

Our History Stumpf Moving & Storage is a family owned and operated business. The Stumpf Family has provided quality service to the Pittsburgh area and Southwestern Pennsylvania families and businesses since 1936. Now in the fourth generation, Stumpf Moving & Storage has earned its excellent reputation based on professional and courteous service. We work hard to continue the tradition of quality service and commitment to customer satisfaction. Most of our business comes from referrals and many of our customers are repeat business. Trust Our History When Moving Yours

Business highlights

89 years of trusted experience

Services we offer

Movers

Amenities

Free Estimates
Yes

Reviews

3.213 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
54%
4
0%
3
0%
2
0%
1
46%


Rating CategoryRating out of 5
quality
3.1
value
3.2
professionalism
3.7
responsiveness
3.6
punctuality
4.1
Showing 1-13 of 13 reviews

Thomas H.
10/2023
5.0
piano moving
  + -1 more
Stumpf moving has provided reliable and efficient moving services for orchestral concerts at our University for many years, in all kinds of weather and circumstances. They are always helpful and courteous. I have also hired Stumpf for a personal move when I relocated several years ago. I highly recommend Stumpf Moving and Storage!!
Description of Work: Moving for orchestral concerts, including pianos, harps, and percussion instruments. Moving of furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert G.
08/2017
1.0
moving companies
  + -1 more
Ok but they charged me 180 when I was quoted 150 they scratched my bedroom and broke my grandfather clock scratch leather furniture
Description of Work: My whole house moved

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0


Response from Stumpf Moving & Storage
It is always distressing to hear that a customer was not happy with their move. Stumpf Moving & Storage takes great pride in the fact that we have been providing professional moving services to the greater Pittsburgh area since 1936. We strive to keep the excellent reputation we have earned by working with our customers so they are completely satisfied with their move. It is unfortunate that the customer writing this review never filed a claim for damage before writing a negative review. If he had, all of his complaints would have been dealt with. Until we read this review, we did not know there were any issues that needed to be resolved regarding damage. The hourly rate was discussed with the customer. An additional man was sent on the move which raised the hourly rate from $150 to $180 per hour. However, the actual cost of the move was as estimated because the move took less time than originally estimated. The extra man allowed for the move to go quicker. The customer's hourly charge was different but the overall moving charges were as estimated. We thought the customer understood this. Hopefully, this explanation clears this up for him.

Mark V.
05/2015
5.0
moving companies
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Stumpf Moving & Storage
Thank you for your excellent review. Stumpf Moving & Storage strives to provide our customers with a professional and courteous move and are always happy to hear we have done that. We are pleased you were happy with our moving services.

Marie S.
10/2013
1.0
moving companies, storage units
  + 0 more
I had one of the most horrible experiences with a business ever with Stumpf. I am writing this review with all earnestness and concern for those who may consider using Stumpf Moving for either moving or storage services. If you have anything of monetary value or any items that hold personal or sentimental value, I implore you NOT to entrust them to Stumpf Moving and Storage. Stumpf moved our items into our new home on August 22, 2013. During the unloading process, some of the workers, who remembered the items from moving them in April, made notations on the household goods inventory that many of the items were damaged or destroyed. For instance, a mirrored dresser was cracked entirely down the front, a leather bench was ripped, a glass table top was scratched. They had built a crate for the glass table top when they originally moved it in April of 2013, but then when they screwed the crate together, the nails from the screws scratched the tabletop. Most disheartening is the damage that was done in storage to a large antique buffet that belonged to my great grandmother. They laid some sort of felt-like moving blanket on it and, since the storage must not have been climate control, the felt from the blanket completely adhered to the top of the buffet. I will have to find someone to refinish it. After the move, my contacted Stumpf to file our claim. We even had paid several hundred dollars for extra insurance because we greatly treasure our home valuables and many of them are irreplacable. We called Stumpf approximately three times a week for almost four weeks before hearing back from them. We would leave messages and they would tell us that the insurance forms were in the mail, but they would never come. Finally, a month after our move, we received a form to fill out. It does not appear that Stumpf even purchased the extra insurance that we paid for. Mind you, this is fraud. Secondly, we submitted our claims for our possessions and 10 days later we received a letter in the mail denying ALL claims and saying that our items were damaged prior to the move. While some of the items were not brand new and suffered from general wear and use, they were greatly damaged in the care of Stumpf. We are now pursuing legal action. I implore you not to use this company if you have any care for your valuables.
Description of Work: We hired Stumpf to move our three bedroom home in April of 2013 and store our items until August of 2013.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,500

Response from Stumpf Moving & Storage
[member name removed]does not have any complaints about our moving services. She is claiming money for furniture that was already damaged when picked up for storage. Stumpf Moving & Storage moved [member name removed] household goods into storage on April 20, 2013. At that time a written inventory was prepared that included the condition of all items at the time the inventory was prepared. [member name removed] household goods were moved from storage to her new home on August 22, 2013. A claim form was sent to her on September 16, 2013 (3 weeks after her move date) for damages she was claiming to her household goods. We normally would have sent the claim form in a more timely manner but due to a family members redeployment from Afghanistan the office employee who handles claims was out of the office for two weeks. [member name removed] was made aware of this circumstance and seemed to be understanding at the time. She completed the claim form and returned it to our office. On September 24, 2013 (eight days after sending the claim form) a letter was sent to her stating that Stumpf Moving & Storage did not take liability for the damages she was claiming. All five pieces of furniture that she claimed we damaged were on the inventory as damaged when picked up for storage. The crated glass table top was noted on the inventory as being scratched and badly worn. The mirrored dresser was inventoried as having the front drawer marred, broken, chipped and cracked. The leather bench was noted as being scratched, worn, torn, rubbed, faded, gouged, chipped and marred. The buffet was also damaged upon being inventoried - inventory states the surface was scratched, marred, badly worn and faded. [member name removed] made no note of felt on the surface in her claim form. As an aside, Stumpf Moving & Storage uses professional moving blankets to cover furniture not felt. The last piece she does not mention in this complaint is a jewelry chest with a broken and cracked leg that was noted on the inventory. Also, Stumpf Moving & Storage does not sell insurance. [member name removed] purchased valuation for her move into storage. It is always distressing when a customer is not happy with their move. However, [member name removed] did not have any complaints about our moving services. Again, she is claiming money for damaged furniture that was already damaged when picked up for storage. The Stumpf Family has been providing the greater Pittsburgh area wilth professional moving services since 1936. We would not be in the moving & storage business for four generations if we did not handle each move and customer's household goods professionally, honestly and with the care we would use in moving our own belongings.

Meredith D.
06/2013
5.0
moving companies
  + -1 more
I think they did an excellent job. They were prompt and worked fast. The price was exactly what they said. Nothing was damaged or lost. They took down my exercise machine and reassembled it.
Description of Work: They moved me from Verona PA to Lakeland FL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Stumpf Moving & Storage
Thank you for your flattering review. Stumpf Moving & Storage is always greatful to hear from satisfied customers. For four generations, Stumpf Moving & Storage has prided itself in providing excellent moving services to our customers. Thank you again for your kind and truthful comments.

Cynthia B.
06/2013
5.0
moving companies
  + -1 more
The move went great! Everything was done exactly as described at the estimate meeting with Jonathan Stumpf. The guys arrived when they said they would. They were very professional and respectful. They were careful not to bump walls or stairways in the old home or the new one. They were careful with wrapping and handling ALL of our belongings - particularly my baby grand piano! I never felt the need to hover over them. Jonathan assured me that he would be there to supervise the move of the piano to the loft of our new home and he followed through with his word. It's rare for the President of a company to come to a job site when the workers are competent, but he did and I greatly appreciated it. I don't plan on moving again any time soon, but I'd certainly recommend Stumpf movers to anyone looking for a moving company in the Pittsburgh area.
Description of Work: Large local move

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Stumpf Moving & Storage
Thank you so much for your kind words. It is always refreshing to get positive feedback from a customer. Stumpf Moving & Storage is a family owned business that takes great pride in providing our customers with excellent service. We are happy that you were pleased with your move and thank you again for your thoughtful and honest feedback.

Janet E.
03/2013
1.0
moving companies
  + -1 more
The crew did not know how to disassemble a recliner sofa and suggested that we take out our front window so it could be moved as one piece through the gap. They were also unable to move our washer out of our basement. When moving what they brought into our new house,one of the crew rested a corner of a Temperpedic mattress against his sweaty forehead soaking it through, which voided any warranties that this type of mattress carries. On returning to our old house the next day, Mr. Stumpf had to show them how to disassemble the recliner sofa so that it could be finally moved to our new house. Since they still couldn't get the washer out, we had friends help us move it.
Description of Work: It was a house to house furniture move.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$800

Response from Stumpf Moving & Storage
This comment comes at quite a surprise to us. The customers used our moving services 8 months ago and we have never heard from them since their move was completed to their satisfaction. Our moving crew did as they are instructed when coming across a difficult angle or situation. So as not to cause damage to furniture or walls, they are to call the owner Mr. Stumpf and have him aid in the moving of that particular piece of furniture. Mr. Stumpf was called and it was agreed upon with the customer that he would return the next day with the moving crew to move the reclining sofa. The sofa was moved without incident and we thought everything was fine. After reviewing the file for this move, I find no record of a washer not being moved out of the basement. As a matter of fact, on the estimated costs of services given to this customer and signed on 6-26-12 it clearly states that Stumpf Moving & Storage was to move furniture and packed by owner cartons - no appliances. There is no record in their file about a sweaty head on a mattress either. We regret if this did happen but on a hot summer day in July movers do sweat and unfortunately moving large items they sometimes hit the mover in the head. Movers do not deliberately hit their heads against furniture. It is unfortunate this customer felt the need to write a review on Angie's list eight months after they moved. If there was truly an issue, they should have contacted us directly in July of 2012.

Steven B.
06/2012
1.0
moving companies
  + -1 more
I was registering to use this company for moving. I asked before i send in my deposit i would like proof of insurance.The man said that i never had anyone ask me for that let me ask the owner and call you back.Never recieved a call back so i called back to ask if they had the information. They rudely told me that we have never been asked and we have been in business for a long time, we will not send out such information.I would not recommend going with any company that cannot provide you proof of insurance.I then went with another moving company that within minutes emailed me their proof of insurance.
Description of Work: I was registering to use this company for moving. I asked before i send in my deposit i would like proof of insurance.The man said that i never had anyone ask me for that let me ask the owner and call you back.Never recieved a call back so i called back to ask if they had the information. They rudely told me that we have never been asked and we have been in business for a long time, we will not send out such information. I would not recommend going with any company that cannot provide you proof of insurance. I then went with another moving company that within minutes emailed me their proof of insurance.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Stumpf Moving & Storage
We are a fourth generation family owned and operated moving company. We have an excellent reputation of providing professional moving services to Pittsburgh area families. In fact, most of our business is referred to us by repeat customers. Stumpf Moving & Storage is in the business of providing exceptional service. We would not have been able to stand the test of time - four generations - without our excellent reputation. Stumpf Moving & Storage did not move Mr. & Mrs. Billman or provide any other service for them. They were given an estimate for moving services and decided to go with another company. It is a testament to their character that they would place an unflattering comment on Angie's list when they never used Stumpf Moving & Storage's services.

Carol W.
02/2012
5.0
moving companies
  + -1 more
They were very prompt and their price was good. The guys worked very quickly and were very professional. They were thorough. Overall we were satisfied with the services and would use them again in the future.
Description of Work: We had some things move from my parents home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Stumpf Moving & Storage
Thank you so much for your truthful and positive comments. Stumpf Moving & Storage has strived for four generations to provide our customers with excellent and professional moving services. It is always satisfying to hear from a happy customer.

Katherine H.
10/2010
1.0
moving companies
  + -1 more
They were terrible. They broke a lot of things. They messed up an old piece of furniture. We had a marble table broken and numerous other things. It was so terrible. We paid way too much.
Description of Work: They moved us.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$1,500

Response from Stumpf Moving & Storage
This customer never filed a formal claim with us. When a customer files a claim, we handle all damage issues in a way that is fair to all parties involved based on the valuation that they sign for at the time of move. As for the price of the move - we are regulated by the PUC and charge an hourly rate according to our tariff. The customer paid for the time it took to provide moving services. It is unfortunate this customer was not satisfied with his move. If he had filed a claim, we would have resolved his issues.

Vicki B.
09/2010
5.0
moving companies
  + -1 more
They did a good job. There were a few things that got broken, but nothing major. They did an excellent job with the moving our piano.
Description of Work: They helped us move from Missouri to Maryland.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Stumpf Moving & Storage
Thank you for your positive comment. Stumpf Moving & Storage specializes in piano moving and provides our customers with professional piano moving services as will as household moves. Our excellent reputation comes from moving four generations of Pittsburgh and southwestern Pennsylvania area families as well as providing piano moving services for area universities, piano stores and the Pittsburgh cultural district.

GAIL R.
01/2007
5.0
moving companies
  + -1 more
Excellent! From the first phone call to when they were finished the interaction was very efficient and professionally done. The were right on time on moving day and finished in less than the amount of time that I had anticipated. No damages and they took great care to make sure everything was placed where we wanted it to be.
Description of Work: Moved my household of furniture and personal items.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Stumpf Moving & Storage
It is always nice to get a positive response from a customer. Thank you!! Stumpf Moving & Storage has been providing our customers with professional moves for four generations. It is customers like you, that provide positive and truthful comments, that have allowed us to earn our excellent reputation.

12/2006
1.0
moving companies, storage units
  + 0 more
After contracting Stumpf they moved the furniture into their storage space and then back into my home. I then discovered damage that had been done to some of my furniture. I was told they would refund me my money because of the damage. Upon agreeing and accepting the furniture back, they reneged on their offer and only paid half ($316.18). I threatened to take them to small claims court and eventually did, winning my judgment. The judge awarded me the other half and incurred court costs, totaling $388.19. I have been in constant contact with the company and they have told me that they will not pay the judgment. I now plan to get a lien on the company.
Description of Work: I contracted Stumpf Moving and Storage to store furniture, including both moving into the storage space and moving back to my home.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$632

    Contact information

    199 Purity Rd, Pittsburgh, PA 15235

    http://www.pittsburghpamovingandstorage.com

    Service hours

    Sunday:
    Closed
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Moving Companies,
    Storage,
    Piano Movers

    FAQ

    Stumpf Moving & Storage is currently rated 3.2 overall out of 5.

    Sunday: Closed

    Saturday: Closed

    Yes, Stumpf Moving & Storage offers free project estimates.
    No, Stumpf Moving & Storage does not offer eco-friendly accreditations.
    No, Stumpf Moving & Storage does not offer a senior discount.
    No, Stumpf Moving & Storage does not offer emergency services.
    No, Stumpf Moving & Storage does not offer warranties.
    Stumpf Moving & Storage offers the following services: Movers

    Contact information

    199 Purity Rd, Pittsburgh, PA 15235

    http://www.pittsburghpamovingandstorage.com

    Service hours

    Sunday:
    Closed
    Saturday:
    Closed