At Steel City Waterstoppers, we promise to always be fair and forthright with our customers. This can be an intimidating venture, and we do our best to make sure you feel at ease throughout the entire process. Our inspectors have degrees in the field and are able to accurately assist and educate you without having to deal with any sales pitch. The price is only one of the best parts. The peace of mind is what you’re really coming for. And THAT is where we can help.
Kevin was extremely available and very easy to work with. Great industry knowledge and performed the work quickly at a great price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Donna P.
08/2023
5.0
I had a window well filling up with water. Steel City called me right back , got the job done . My basement stays dry and I am so happy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tricia S.
08/2023
5.0
Kevin was very informative when explaining solutions. He was patient and quick to respond to my questions when I took a few days to consider. The offer was tailored to my needs and competitively priced. On day of the job Tyler and Nick were prompt, courteous and meticulous in their work and clean-up. They too provided informed answers to my questions. I had a strong sense of trust in and comfort with all of them start to finish. Highly recommended.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$5,100
Jing L.
08/2023
5.0
We had the Steel City crew install the waterproofing system (French drain and sump pump) and wall strap in our basement. They are very friendly and efficient. They finished the project within one day and cleaned up everything. Then they walked us through and explained to us how to check whether the system is working. They also called us to check whether things are going well several days later. BTW, they have lifetime warranty! Very nice experience working with them and I would recommend to everyone!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$7,740
Diane W.
08/2023
5.0
They were kind, informative, punctual, hard perfectional workers, l loved the experience with them, l appreciate the trust they showed me.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Carol W.
08/2023
5.0
From start to finish my experience with everyone was exceptional. The integrity of the owner, Kevin and his employees was unwavering. They were dependable , punctual , very hard working AND pleasant . Wesley was very accommodating, knowledgeable and ran the show like he could have done it with his eyes closed . They literally dug me out of a terrible situation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$12,000
audrey y.
08/2023
5.0
Hard working crew and Kevin and Tyler helped walk me through the whole project and answered all of my questions. Thank you two.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Conrad (Paul) R.
07/2023
5.0
Installed my French Drain: Very responsive, hard working crew, took extra steps to try and restore my yard to pre-project condition by hauling top soil and used my seed; answered all my questions / knowledgeable,.. and most important.. it works!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$14,300
Roger S.
06/2023
5.0
Every aspect of the job was very professional. I was very pleased!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Steve M.
05/2023
5.0
During the bidding process, Kevin showed the education and experience to confidently design all aspects and specifications of the needed drainage solution and to answer my many questions. His bid came in lower than all others, despite having deep experience and great customer ratings. I had needed all of my outflow pipes replaced from my basement sumps and from my downspouts, all of them to the storm box at the street. The job presented more tree roots than expected, and his crew worked late in an attempt to stay on schedule. After breaking ground, additional pipe sources were identified than had been scoped for the original contract. Kevin and I easily negotiated a fair price for the now increased scope. Ultimately the job was performed well, and I will be happy to refer my friends and neighbors for their drainage needs. Yes, I am a real customer. No I never knew of Kevin nor of the company before the bidding process.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$12,800
Bob M.
05/2023
2.0
Never again
Rating Category
Rating out of 5
quality
3.0
value
2.5
responsiveness
3.0
Charles B.
04/2023
4.0
Overall I was satisfied
Rating Category
Rating out of 5
quality
3.5
value
4.0
responsiveness
4.5
Yes, I recommend this pro
$4,000
Debbie G.
04/2023
5.0
The work that they did was wonderful and not only did I see how it worked with the drain the next day during a deluge, rain storm, they checked up on me to make sure it was OK!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$6,000
William G.
03/2023
5.0
Excellent job - water was entering around basement door - below grade. Was away when work was done - they showed up when scheduled and completed the job within the estimated schedule timeframe. Heavy rain within 48 hours of completion, no water in the basement!! Excellent job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Richard and Elizabeth M.
03/2023
5.0
Minimal disruption. Pleasant workers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Patrick O.
02/2023
5.0
Kevin was very professional and his crew did a great job of cleaning up after all the hand digging. Job well done and would highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Mike G.
02/2023
5.0
Very professional and would highly recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tyler C.
02/2023
5.0
Overall great experience. Professional, punctual, great communication, and work. Would definitely recommend giving these guys a call for any foundation or waterproofing needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Louise A.
02/2023
5.0
This was a pleasant experience for our family. We had issues with cracking walls and water in the basement. From the opening call to the final project completion they were very respectful and accommodating. The price was better than any of the other 3 and for a more knowledgeable inspection as well. We are very pleased and recommend to everybody at our church. Thank you.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Basyl D.
01/2023
5.0
Kevin is easy to work with and everything is extremely prompt and professional. Highly recommend!