SOUTH HILLS PLUMBING & HEATING CO INC

They put in a water heater for me about a year ago. I was having a pressure overflow. I was not happy with the service guy. He came out and was arrogant. He said it was not the water heater overflowing I needed a new pressure regulator valve. He walked out to his truck and wrote me a bill for $87.00. That's how long the transaction took. He did give me an idea of what he thought it would be to repair it. I think they responded to me two days later, it took a while for me to get a hold of them. He wasn't professional at all.

Fantastic! I can not recommend this company enough. Our tech Joe called before arriving at the scheduled time. Went right to work and was very, very knowledgeable on all aspects of my unit. He took is time and checked everything that he could. He every took the time to explain to me each thing he was checking and why it's important to look at. I will only use this company in the future and will request Joe to come back to my home. This company and its employees go out of there way to do a fantastic job thanks so much

I've used it several times in the last year.

Arrived promptly. Plumber was finished in 12 minutes and charged $195! For a simple seal replacement. At $195 for 12 minutes...that's $975/hour??? Plumber said this is STANDARD pricing for replacing a seal. I will never call South Hills Plumbing again and will pass on this information to friends and family to call another plumber. Please post this so others know about this total rip-off. Thank you.

I won't ever use them again. They've done little things for me in the past 10 years, but they'll say I would need to have things done. When I call them, they won't come even if you have an appointment with them or an emergency like what I have right now in which my kitchen sink's faucet is leaking a little bit. They have done that same faucet for the past 15 years over-and-over again and it continues to do the same thing. When I call them, sometimes they come and sometimes they don't. When they installed the toilet they didn't connect something right, so things were overflowing there. They said that they would fix it and still charged me because they had to open up the ceiling and all of this other stuff. The price wasn't seriously horrible, but they were still trying to say it was an issue with my plumbing and not with them. They put a hot water heater in my basement about 8 years ago and it's fine and still going on. They've done some things that are good, but I don't think they're real good with the bathroom type things. Their services have diminished over the years. They were "B's" and "A's" in the beginning and now they are horrible. I'm very reluctant to use them in the future because I don't know what will happen if they install something like they did with my toilet. I don't mind paying a lot of money for something if you do a really great job with it. I'm not cheap with things because I want them to last. I don't like to pay for things over-and-over again if it's not done right the first time.

This was the first time I have used them. He was very thorough and he basically took apart the furnace. He was pulling every part out. I did feel like he was trying to sell me another furnace. He told me mine would only last me another year. His pricing was relatively fair for the inspection and it was good.

It went horribly because the plumber was obnoxiously rude and ultimately very uncooperative. He was refusing to make an appointment for me in spite of only offering me a vague time range 3 weeks away. I commented that that's a long time to be without heat and I wanted to make an appointment, but I would search for someone else who would come out sooner. He then refused to make an appointment, but I stayed on the line until he took my information. I am debating offering him the courtesy of a cancellation- in spite of the fact that he didn't really offer me any appointment, but the huge faraway time range of between 1 week before Thanksgiving or 1 week after. Of course I got my furnace repaired that same day by Boehmer- excellent, friendly, prompt, courteous, professional service, by the way.

They have been very nice and helpful and gone above and beyond. The gentleman's name is Bob.

Showed up on time. Did an extensive review of inspection report and made very reasonable suggestions.

It was an Angie's List Big Deal that I purchased. It was a good experience. They were professional and did what they promised to do.

Excellent. We asked them questions about fixing a hot water heater pipe and they gave us an estimate, told us if we bought a new heater they would fix the pipes at that time for no charge.

The leaking trap on the bathtub was replaced by the 2 plumbers in about 30 minutes time. I could have done the work myself but I would have needed a helper and none of my friends were available at that time. Not many years ago I could have had the plumbing in my whole house replaced for $650.00. I would never again have South Hills Plumbing & Heating, Inc. do any work for me and I have told all my friends that if they needed any plumbing work done to not call them!

They were terrific. They called ahead of time and came in the window they gave me. This was a well oiled team, they were in and out in no time.

They were very courteous and professional. Their bid was just more than I had. It wasn't the job that was necessary, it was kind of an optional improvement, and I didn't have enough money to do it, but I didn't have any problems with their company at all. The biggest expense was gonna be going through the board to put in a drain. They were gonna have to bring in a jackhammer. So, it was just more money than I was willing to spend for that job.

I have used them in the past at a previous home I owned. They were prompt, professional, knew exactly what to do, and fixed the problem for a reasonable price. At my new home I contacted them for some small simple plumbing items. They called and cancelled 15 minutes before our scheduled appointment. We rescheduled for another date, they never showed up and never called. I guess my job was too small for them. They have lost a customer.

Called South Hills Plumbing on 3/13/2012 to inquire of charges for installing a garbage disposal. I was given a quote and told they could do the work the next day, 3/14/2012. I received a call the morning of 3/14/12 to confirm. Tom and Jay arrived promptly, were very courteous and professional. I was given optional scenarios in the event the disposal I had purchased did not fit. They started the install, the disposal fit and they were done in less than an hour. Tom and Jay were also very patient and helpful with questions I asked in additional to the garbage disposal project. I would definitely recommend South Hills Plumbing and not hesitate to call them for future plumbing needs.

They were exceptionally expensive, and the quality of the work was acceptable, but we would never consider hiring them again.

They did a very nice job. The insurance company chose them so I didn't make that choice but it was a good one. They were efficient and well priced. They had a number of plumbers. They were very good. I have nothing bad to say. If they said they were going to be here, they were here and they were on time but it was a little hard sometimes to get them scheduled. They were busy. I feel that normally if a company is busy, they are hard to get but that means that they are good. We had to also work through the insurance company. The price was reasonable. They worked efficiently once we got them and they didn’t fool around.

I was actually quite pleased - until I received the bill. It seemed a bit high, but note - I am only basing it on the amount of time it took to fix the issue - which was about 20 minutes. The other 10 minutes they spent at my house was firmly chastising me for not cleaning the filters. My lack in doing so, really caused the issue. I was not offended and appreciated the thorough explanations. After the visit, I tried to price these motors on line but could not get a real feel for the cost. The $750 included a service call fee of $70 - which if waived, would have really impressed me. As I know nothing about furnaces, I have to say I was very appreciative with their promptness and ability to accommodate me so quickly. They truly made an effort to explain what they were doing and why. Once again - the 'sticker shock' was the only problem and I could be way off...........

We have used them repeatedly. Usually they are very quick to respond. They are pretty good and their prices are legit. They are also fairly local to where I am.

They have done multiple jobs for us. They are actually close to where we live. When we need a plumber we usually call them. They are fine and their work is fine. Their prices are a little high.

I have them every fall to check the furnace. They have been doing it for years. They installed the furnace, five years ago. It is an efficient furnace. They charge me $90 for the routine checkup. I don’t have a source of comparison for the price, as I have been using them for years. I am pleased with them. They have also done plumbing work for me a long time ago. I chose them because they were close and convenient. They cleaned the furnace and always gave me a report. At one point, they gave me advice regarding the furnace. When my earlier furnace needed to be replaced, they offered me a more energy-efficient furnace. They replaced it for me. I have had a long-term relationship with them. They keep me safe by addressing any problems that may develop. I think they have replaced my air conditioner three years ago. They replaced the blower of the furnace in the first year of usage. It was still under warranty. They didn’t charge me labor on that work. I like them because they have done the work. They are reasonably prompt in coming out. They are competent. They call before they come out. I will use them in the future.

Overall the experience was good. I had one problem. The plumber that did the original work put the dryer vent in front of a Verizon service panel. The service panel door could not be opened because it was hitting the newly installed PVC pipe. I called Fred and told him about the problem, and they came out to fix it 2 days later. I got three estimates for the job, and South Hills Plumbing was the cheapest.

They were very reasonable, showed up on time and did good work. They were professional, responsive and punctual.

They do good job and I have been using them for many years. I rate them high.