Shook Roofing Co.

Called these guys back in September and scheduled for someone to come and take a look at a leak I had around one of the skylights on my roof. Appointment was set and someone showed promptly. Said they were rather busy at the time, but that they would get me on the schedule and that someone might even come out and take care of it when I wasn't home. After a month goes by and nothing has been done, i begin calling. Each time I call, the receptionist tells me that she'll have someone call me. After the fourth call and not one call back, I finally decided to let them know I'd be moving on to another company that actually wants my business. Even the receptionist sounded as frustrated as I was as if this is something that happens with them quite often. Wouldn't call these guys again if they were the only roofer in Pittsburgh

Worked out pretty good. The owner came out within a couple days of me calling to check out the gutters. He had a couple options but was able to just reline with asphalt backed aluminum. He also covered over the front and back porch with stuff that looked like giant sheets of shingles that were adhered to the roof with asphalt. He also relined a chimney that looked awful and was leaking. Seems like everything is working so far. His team came out a month or so later since they were busy but it only took them two solid days and they were done. I'd use them again.

Job was done well in a professional matter.

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Joe did exactly the job I asked him to do. He was pleasant on the phone, and was able to come to my home and 're-attach the loose gutter and replace the fasteners while I was at work. It was a small job, but Joe performed the work quickly and professionally. If I ever need roofing work done in the future, Joe will be the first person I call.

It went like clock work. Everything that was is the contract was completed to my satisfaction.

His solution seemed to be a stretch, but because of our history with his family's business I thought we'd give it a try. However the fix did not work and unfortunately he did not honor his warranty.

Good efficient job...excellent clean-up of debris.

Their communication was professional. Timing and everything was just fine.

They were prompt and polite. They were nice people and very willing to help. They cleaned up after themselves really well and were pleasant to deal with. They tried to do the best work at the lowest price.

.He took pictures before and after; sat down with me and explained what he was going to do and was polite and professional; he came on time and cleaned up after the job was completed. I gave his number to two other people and I wouldn't hesitate to call him again if I need any roofing or gutter work done (I sure hope I don't). This gutter has been leaking for years and I have had it "repaired" a few times but it always ended up dripping again. All the freezing and thawing over the years caused the bricks over my window and under the gutter to push out. After Joe was done, I had to get the bricks pointed. I am hoping this is the last time I will need that gutter repaired!