Roberts National Roofing Inc

They were GREAT! Very professional and proficient from start to finish. I would definitely refer them to family and friends. They were here on time and it only took one day and you never knew they were even here. They cleaned up everything. Wonderful service. We are very pleased! Would use them again.

Came out with their drone to examine roof to provide boss with data to give estimate. Never heard from them again even after reaching out. Read elsewhere that they have done this to others. Found another roofer, Western PA Slate, who is going to do the work and it’s minor. I guess Roberts doesn’t do minor repairs and doesn’t think it needs to follow up on estimates directly with potential customers.

They did a good job. They were very professional and they get back to you right away if you have any questions.

They did an awesome job and it came with a great warranty.

The 'estimator' did not arrive. One and one half hours after the 'window' and after we called the office to complain, he called to say that he would be to our home within thirty minutes. One hour after his second expected arrival, I called the cell phone of the 'estimator' and left a message to tell him not to bother to come to the house. We then received an 'email', not a telephone call, from the office manager to apologize for the inaction of the 'estimator'.

They are the best. They came in from morning until dusk to fix the botched job of another roofing company. They guarantee their roof for 30 years. We have been through multiple roofers over the years and these guys are the best.

The roof continued to leak. It is a flat roof. I had to contact them numerous times afterwards - there was a 2 yr leak guarantee. Each time they came out and did more. They were all very nice and courteous. The roof has stopped leaking. For as often as they came to make things right, I would use them again

I hired three companies that couldn't get it right. This company did exactly what I wanted, and I was very happy with their work.

They came and went up on the roof to take pictures and said that they would get back with me for an estimate. They never followed up with me. I called them a couple months later and explained what happened and they said that they would have the estimate within 24 hours. They still never followed up with me and I never got the estimate.

The group was very responsive and punctual in coming out to give an estimate. They tried working with the insurance company but the insurance company required additional contractors' estimates.

Roof looks good. Some leakage issues around dormers but owner is actively taking care of the problem.

There were many trips to the house for measuring for an estimate & then custom fitting the measurements before it was ordered, as well as submitting pictures to my insurance company. Since no one was ever home when the visits were made, someone always left a business card or a phone call to keep me in the loop & notified me by email with estimates & shipping dates etc. The first time I used the company was for major repairs two years ago. It took me two summers of interviewing other contractors & doing better business bureau reviews as well before I actually chose them. They were very professional both times & treated me with utmost courtesy and information, which was certainly not the case with my other inquiries. When it came time for me to deal with my storm damage issue, I was totally comfortable going into it, expecting courteous & professional service from the onset.

I spoke with 'Tim' several times about this job, since rain interfered with the work schedule. I even received a call from one of the work crew members who explained the rain-delay. Despite the delays, the work was completed within one week of my acceptance of the estimate and hiring. Roberts was very understanding of my time-constraint, as I was preparing my house for sale. On the day the crew was able to do the work, I was not able to be there, but it was no problem. The work was started and finished in about two hours, and an Invoice was emailed to me. This company was willing to take on a relatively small job, on an unusually steep and high roof. Roberts was very considerate with phone calls to keep me updated on the status of this work. I appreciate how quickly they were able to attend to my property. THANK YOU for the GREAT SERVICE!!!

I will be using them in the future, they know everything about flat roofs

THESE PEOPLE GAVE ME A DETAILED BID FOR $1295.00 TO REPLACE A SMALL PIECE OF ROOF. THEY INSISTED ON HALF DOWN BY CHECK, WHICH I GAVE THEM. THEY WERE ALWAYS POLITE AND COURTEOUS WHENEVER I GOT THEM ON THE PHONE, BUT DAY AFTER DAY, THEY SAID THEY WOULD BE OUT TO DO THE JOB: NEXT DAY, IN THE AFTERNOON, TOMORROW MORNING, ETC. TWO DIFFERENT TIMES THEY TOLD ME THEY WERE LOADING THE SHINGLES ON THE TRUCK AS WE WERE SPEAKING. THEY KEPT SAYING THEY WERE GOING TO COME OUT QUICKLY BEFORE WE WERE SCHEDULED TO HAVE A BIG RAINSTORM. NEVER HAPPENED. IT RAINED HEAVILY SEVERAL TIMES WHILE THEY WERE PROMISING TO COME OUT REPEATEDLY. THERE IS MORE DAMAGE TO MY BEDROOM AND KITCHEN BELOW IT BECAUSE THESE PEOPLE FAILED TO COME OUT AND DO THE JOB THEY CONTRACTED FOR. I TOLD THEM IN AN E-MAIL TO MAIL THE MONEY IN FULL WITH MY NAME ON THE CHECK TO MY ATTORNEY SO THAT HE COULD FORWARD IT ON TO ME. IF THEY PROMISED TO MAIL THE CHECK TO ME, I REASONED THAT WOULD JUST BE ONE MORE EMPTY PROMISE. I NEVER RECEIVED A PHONE CALL AFTER THE E-MAIL i SENT TO THEM TELLING ME THAT THEY WERE GOING TO COMPLY WITH MY DEMAND FOR MY MONEY BACK. I DO NOT GIVE MONEY TO COMPANIES FOR PROMISES OF GOODS, AND SERVICES NOT DELIVERED. IF MY MONEY IS NOT REFUNDED IN FULL BY THE END OF THIS WEEK, I AM GETTING A COPY OF THE FRONT AND BACK OF THE CHECK FROM MY BANK, MAKING A COPY OF MY CONTRACT WITH ROBERT'S NATIONAL ROOFING, AND SENDING IT WITH A COPY OF THEIR CARD, WHICH SAYS THEY ARE LOCATED IN PITTSBURGH, MIAMI, AND OHIO. TO THE FBI. THE FACT THAT THEY ARE DOING BUSINESS INTERSTATE MEANS THAT OBTAINING MONEY FROM PROSPECTIVE CLIENTS THROUGH FRAUDULENT PROMISES OF NONFORTHCOMING GOODS AND SERVICES, AND DOING IT INTERSTATE BRINGS IT UNDER THE AUSPICES OF THE FBI. NEVER DO BUSINESS WITH THESE PEOPLE UNLESS YOU WANT TO GIVE YOUR MONEY AWAY AND GET NOTHING IN RETURN.

We contacted the company and requested an estimate. We never saw the representative come and measure the roof (We were home during the entire period) but somehow they obtained measurements and mailed the estimate within the week of my initial call. After reviewing and screening our other estimates, we decided to finally contract with Roberts. The young rep was polite when he came to the house. We discussed our concerns about how his company obtained the info for the estimate. He investigated their records to learn who came out, and he also got on the roof to remeasure to ensure that all was correct. I was satisfied with that. We also inquired about the cost of a new gutter system, and we contracted that with them, also. Problems: 1. The workers came and completed the roof and completed the job the same day. Very professional and polite and neat. I was pleased with their work. 2. Roberts used another subcontractor to haul away the debris. The subcontractor used a truck that blocked our driveway and our garage for the entire weekend without warning. We had strong issues about this as no one was able to have the truck removed until the following week (about 3-4 days after the roofing job was done) 3. There have been several issues that we have experienced with the new gutter system, We have attempted to get some followup but to no avail. Summary: The Reps are friendly and talk a "good game", but some of their work and their integrity is questionable. I could not in good faith recommend this company to anyone else.

The overall project went extremely well. The individuals who performed the work were very considerate and professional. The company contact was very professional and responsive.