Renaissance Electric and Power Systems

Because a storm brought down a giant tree that pulled down our power line, we needed service from Duquesne Light, but we also needed the immediate help and advice of an electrician. Renaissance Electric, in the person of Eric, responded immediately to my phone message (which was before regular office hours) and stayed in text contact with advice throughout the day until things were resolved. Enormously helpful!

great! received service within 24 hours of inquiring and all of the requested jobs were completed well - i appreciated the expertise and advice given for the questions I asked.

This is the second job Renaissance has completed for us. Working with them is a no-brainer. Quick, professional, thorough, and transparent service will keep us coming back in the future. The lightning installation made our basement look like a new space!

Went great excellent and professional Would recommend

Amazingly well. This is a type of contractor that you don't have to worry about. They came when they said they would and the price was good. Even the electrical inspector commented that it was a quality work.

I will definitely hire this company again. Quality work, on time staff, professionalism and for a great price. I highly recommend.

Great job on the installation of my ceiling fan! Professional, courteous, friendly and reasonably priced! Would definitely hire in the future.

Eric was a great serviceman very knowledgeable very courteous

We engaged the team at Renaissance Electric on a wide-variety of issues including new construction for an addition we were working on, GFCIs, smart-home outlets for cameras and Wifi connected smoke detectors, whole-house surge protection, the rewire of several rooms and troubleshooting of work done by others. We were thrilled with the service. They were punctual, reliable, and respectful when things came up outside of the anticipated scope of the project. Often they shared recommendations for how to do things better keeping in mind the limited budget. I would say they went above and beyond to keep our home safe which was the ultimate goal.

Couldn't be happier!! The guys were here a half hour early unloading all their equipment. Very professional and clean. They even finished early. When does that happen?? 5/5 Definitely will be hiring again when I do my kitchen!!

Service was fantastic! Courteous and professional. They walked me through everything that was being done and what I was getting. Work was completed in a neat and timely manner. The electrician made great recommendations on other services and upgrades that I will certainly be following up with them to complete. Highly recommend!

Although I was outside of their service area they did come out as I was smelling smoke and they wanted to make sure there was no immediate threat of a fire. They were very pleasant and concerned.

On time, quick, and courteous. No mess and spent time reviewing installation and operation before leaving.

The guy was a scam artist. He got in and really inflated the cost of what he needed to and the material he needed to purchases

The service went well, but the price was quite a bit more than expected. We bought an Angie's List deal for $849 that was advertised as "Electrical Panel for $849" - since the house was older, the work didn't qualify under the terms of the deal. The additional work was quoted, and since we had already spent the money for the Angie's List deal, we went ahead with the work. However, other bids that we had received were several hundred dollars less. Although the price was higher than expected, the work was done very well and I had no issues with the quality of the work or the professionalism of the vendor.

The inspection was a bit of a non-event. Not much benefit.

My interactions with Renaissance Electric took place over several months. Initially, I was very pleased with the company. Unlike a previous electrical company that didn't do much to troubleshoot the problem, they took me seriously when I told them that one of my arc fault breakers kept tripping and leaving me in the dark. They did a good job of troubleshooting and found that the problem was with the wiring in my bedroom lamp. At the time, they also told me that the previous company had left a hot wire in my attic during a rewiring job, and that they had also failed to ground the outlets that had been rewired. They fixed these problems, also. Before leaving, they suggested that some existing circuits should be split and additional circuits installed. I told them to send me an estimate and, after waiting a few weeks, finally received one for $685. I decided to schedule the work, but each time the service was scheduled, I was told they could not make it. The last time service was scheduled, I called the day before to see if they were still coming, and was again told they could not make it. In January, I decided to contact the company again, and was told that the electrician who had been to my house was no longer employed there and that they apologized for the inconvenience. I decided to hold off moving forward, but in April, I emailed them asking them to reevaluate the situation and to let me know if I truly needed additional circuits. In answer to my email, I was told to call the office and make an appointment. I called, but no one got back to me, so about a week later I emailed them again. They apologized for the delay and said that they were going through some staff changes and wanted a phone number to contact me (which they should have had already). With all the ongoing difficulties, I was not feeling good about hiring this company, so I contacted another electrician rated high on Angie's List. He came to my house promptly and checked out the situation. He did not see any reason to split any circuits or add new ones.

This provider was not able to do the work at my residence due to not being in their coverage area.

The work was not done as couldn't get a date confirmed and they won't call back.

When I first purchased the deal, we went back and forth about scheduling an appointment. They had me send them some pictures of the project. Then they had a technician come out around Memorial Day. He was supposed to be getting me the estimate within a week. It has now been 6 weeks and I have not heard anything from them. They were very nice and courteous at the time. But I am just requesting a refund.

This couldn't have been easier. The company called immediately after we purchased an Angie's List Deal to schedule an appointment, and we didn't have to wait long for service, which was scheduled for the very next week. When the electrician, Ryan, came to the house he went straight to work. He was very professional, extremely knowledgeable, and careful not to leave a mess when he left. We couldn't be happier and will definitely use the company again.

It went very well. He was in and out in about 2 1/2 hours.

The tech was Ryan Bonacci. He was extremely courteous and informative. He quickly installed a ceiling fan and then looked at two light switches we have been having issues with. During our discussion I told him how the power down surged when the dryer kicked on. He checked the breaker box and found the issue to be a disconnected grounding wire on the pole outside the house. He called Duquense Light to report the issue. DL was here with in the hour after his call. He went out of his way to make the call and let me know why we were having the surge issue.

It took repeated calls to the electrician to get him to respond. When he did respond he advised that they sold so many deals that he could not get out there to look at mine for several weeks. He told me to take photos of a variety of things and send him the photos. Based on those photos we advised that the price would now be $2,999.00. That is a 300% increase over the price he advertised. He did eventually agree to refund my money that was paid in advance. In essence my money was held by either Angie's List or Reniassance for almost 3 months.

I had difficulty getting this scheduled. The service provider did not call me within two days, so I called and left a message. They called me back later that day and said someone would call me within a further three days to schedule. No one called me, so I called and started leaving messages. After three or four messages over a day or two, the owner called me and said that he was on vacation but would make sure someone got back to me within two days. Someone called me back that day and scheduled a time to do the estimate. He missed that appointment, and the next, but made it on the third try. He told me that he couldn't do the work in the deal because there was no ground wire, and couldn't run a ground wire, but proposed some other options. He said he would get me an estimate in about 5 business days, which seemed like a lot. It's been that long and I still don't have an estimate. Update 6/3/2014: The provider called me to follow up. They had gotten me a quote but my email address was transcribed incorrectly. I'm upgrading this review in light of this.