The salesman David was superb and very patient. Unfortunately, our experience in trying to schedule delivery at the central headquarters ruined an otherwise ideal shopping experience. The scheduler contacted us and we asked a question about another date. It took us almost a week before we were able to get through to scheduler again. We sent several message that were never answered. Then The scheduler said he could accommodate us at 4 pm or after BUT then sent a message saying someone had to at the house from 230 to 430. If we had to reschedule he threatened us with another delivery charge. We finally agreed to 345pm but the delivery crew showed at 430 so I had to leave extra early for nothing. The delivery guy in charge was very nice and helpful though. The Salesman for his part tried to intervene and we appreciated his help, but this appears to be a family run outfit and some relatives don't take their responsibilities seriously.
Description of Work: Sold us top quality patio furniture.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$2,200
KENNETH P.
12/2014
5.0
billiard table repair
 + -1 more
EXCELLENT SERVICE AND GREAT PRICE
Description of Work: PURCHASE A NEW POOL FILTER AND OTHER ITEMS
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
MARK M.
12/2003
5.0
billiard table repair
 + -1 more
THE OWNER, MARK HORWITZ, WAS WONDERFUL. HE RUNS A GREAT BUSINESS.
Description of Work: REPAIRED TABLETOP OF POOL TABLE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Billiard Table Repair,
Pool and Spa Service
FAQ
POOL CITY is currently rated 4.3 overall out of 5.
No, POOL CITY does not offer free project estimates.
No, POOL CITY does not offer eco-friendly accreditations.
No, POOL CITY does not offer a senior discount.
No, POOL CITY does not offer emergency services.
No, POOL CITY does not offer warranties.
POOL CITY offers the following services: SALES OF POOLS, SPA, BILLIARDS, PATIO AND GAMEROOM FURNITURE, GAZEBOS AND GRILLS.