P.J. Fitzpatrick, LLC

good ex

Worker was efficient and personable.

We've have a continuing issue with a small water leak that showed up as a water mark on the ceiling. Then on this past storm, water started leaking from a heater vent outlet in the ceiling of our master bath. That Sunday morning I went on HomeAdvisor.com and searched for a roof repairer. 3 names came up and HomeAdvisor sent all 3 my contact information. P J Fitzpatrick contacted me within minutes. We sent up a time for their Tech to see the roof. He did his inspection and said he could put Tarp on the roof ( rain was coming ) until P J Fitzpatrick could come out and inspect the roof. COST: $650.00 + TAX. Now I'm thinking that's allot of money, but it's gonna rain and I'll have more damage. He advises me I'll get a credit of $500.00 if we go with them for the roof. Reluctantly I allow him to do the job and I sign an agreement. The next day P J Fitzpatrick is calling me to set up the appointment and is insisting my wife be there for the meeting. I explain she will not be available till Thursday ( It's Monday now ) but they insist. After hanging up I decide to call another roofer and get a Quote. A local guy comes by and does an inspection and gives me a price. Thursday comes and P J Fitzpatrick stops and does an inspection and gives me a quote. My wife mentions the high price for putting the Tarp on the roof and he agrees and offers to deduct the whole cost of $675.00. The P J Fitzpatrick price is TWICE + what the local Roofer quoted so it's a "no-brainier" to go with them. As I still reeling over the $650.00 cost for putting the Tarp on, took less than 1 hour, I decide to dispute it on my charge (Capital One Card ) and log on and start the process. Capital One sees that I'm disputing PART of the charge for a reason that signals them to have me call their 800 # to discuss. I explain I think the $650.00 charge for 1 hour work is excessive. The Representative asks if he can contact P J Fitzpatrick immediately via phone and if necessary have a 3 way conversation, of course I agree. Soon all 3 of us are talking and it becomes obvious P J Fitzpatrick isn't going to budge, which pushes me harder to get some kind of relief. While I never got to talk to the Manager, his representative was extremely arrogant almost yelling at me. We went back and forth and they finally offered $100.00 credit. At this point I'm exhausted and stressed and agree. P J Fitzpatrick hangs up and the Capital One REP is still on the phone, he said he had never experienced a conversation like that. So beware of what you agree to, even under duress, it will cost you BIG time....

no pressure, very happy with the outcome.

He arrived for the estimate but was ready to do the repair. He gave me options without pressure. After a LOT of heavy rain the past few days not a drop of water from the repaired roof section

I hired them for what I thought was faulty shingles. Upon inspection, it was another matter -- the mortar around the chimney was the source. Rather than fleece me for repairs on the roof, he took photos of the chimney to show me the damages. I have the highest regard for the integrity I witnessed. There was no way I would have known it was the chimney if he had not been upfront and honest with me. Even though no actual work was done, their professional integrity speaks volumes.

P.J. Fitzpatrick, Inc. made everything so easy. They were easy to communicate with and helped with the financial planning of the project too.

Leo is a nice guy. He will get the job done no matter what challenges are in the way. Work was done fairly quickly.

Called on Friday to repair chimney flashing. Tech RL was there early Saturday morning and completed job.

Very professional on time nice job

Nice guy talked to me not at me.

Joe did an excellent job replacing/repairing the rotted windowsills

Work was done professionally, satisfied with quality of work. However, contract was signed early June, work was completed end of August, this was a job that was expected to take a few weeks. At first when I was calling to see what the hold up was, I was told someone would get back to me, never happened. this continued through the summer. Deadlines were pushed back, work that was promised by salesman was never done, causing me to hire a contractor, at my expense, to do the work they promised. They over ordered materials, I asked for a supervisor, who said he would email me an itemized bill that morning, still waiting. Haven't paid for job other than initial deposit, and don't intend to till things are made right. Don't be misled by their reviews, if you continue to scroll down, you'll notice pages of 5 star reviews. No business get's 5 stars on every job over and over. There is always something that goes wrong,occasionally, that's the nature of any business. Hope this review gets to you before you make a mistake! Check them out thoroughly before signing anything.

Very expensive for a very small job. I'm happy that I had to bargain the price. That was the good part.

I've had other roof repairs done, thiers by far was the most expensive verses how many singles were replaced