P.J. Fitzpatrick, LLC

They came out and could only seal the skylights, which ultimately didnt work, but they said that might not be the cause. They sent out someone to give a price quote on replacing the skylights and roof shingles, but that pricing was a lot higher than other quotes received. They were professional and easy to work with, but out-priced themselves from further work.

Quick, quality work and friendly service

They were timely and rates were reasonable. I would use them again

Showed up on time, did exactly was was needed to repair the house. I would call them again if needed.

Quick, efficient, professional, just overpriced

Fast scheduling and completion of work.

The guy was good and the repair appears solid

Very satisfied

Fast response but price shock on work

Timely, thorough, and dedicated work.

Their customer service is excellent- responsive and follow up when they say they would, and they mean it when they say they do small job- mine was a sliding repair. I reached out to several contractors for info and pricing, PJ Fitz is the only one make me feel like I am a paying customer. Craftmanship is excellent too, the repair guy came on time, courtesy and professional. Make good recommendation and repair it quickly. I wished I had call them sooner! Thank you,

Great service and workmanship would definitely use again

Kevin arrived on time, and work was done very well.

High prices. Min charge $250 very high for 15min job.

They responded first. (Good), Confirmed an appointment for a Saturday morning (Great) - I sent them a photo of the repair needed, confirmed the color of trim work, which was confirmed twice over the phone, where I was told they send fully stocked trucks, ready to make the repair - to which I said "Great". Tech showed up right on time (Great), but then told me that they don't have the color trim on the truck, AND that it would have to special ordered AND I would have to buy the whole coil of trim (NOT GOOD), which almost DOUBLED the cost of the repair. I need it complete which made me feel like I had no choice. (Not Good). So I am still waiting for the trim to be ordered and the repair completed, but to answer the question of would I hire them again, chances are no.

Service person was very knowledgeable and efficient to assess and complete the work. Very satisfied though the pricing seemed a bit high.

Quickly responded to inquiry. Technician took time to answer my questions I would use again.

Expensive but seems to be good quality.

He was very easy to work with

The service experience was fantastic. They showed up on time with a professional, courteous, knowledgable representative. He immediately assessed the issue and was able to fix the issue. Also he set appropriate expectations with the repair. I would definitely use them again.

I made an appointment with them for a 2 hour window, received a confirmation email, received a confirmation phone call the day before, and was told I'd be charged some minimum amount, like $60, whether I hired them or not. I agreed to all that and rearranged my week to be there. So finally some one shows up 90 minutes after the 2 hour window ended. No notice whatsoever. He immediately tries to sell me on new windows and siding before we even talk about the issue at hand-my roof leak. In the end I hired them anyway because I was desperate to fix the roof leak and no-show contractors has been such a problem. Who knows how long it would take to get another person here. The price was ridiculous for less than 30 minutes of work and no material but, again, I was desperate so I agreed to it. The contractor was very professional once I got through the sales pitch, and, as far as I can tell, he addressed my issue. I was very irritated that they had to confirm the appointment with me not once but twice, and have me agree to the minimum charge, and then didn't show up. They are telling me their time is more valuable than mine! They should pay me $60 for that! The sales pitch aside, the contractors professionalism was the only positive takeaway so, if needed, I would give this company another chance for a larger job, assuming it's free to get a quote. But I would be reading this review to them to make sure we are clear on expectations.

They came on schedule for the initial meeting. The repairman suggested another fix tom save money in the long run. The repairs were done on time. They forgot small part of the job. They were out to fix the problem very quickly. Clean up was done quickly and very well.

Timely.

Good communication. Good job overall.

Quick and professional