At Phillips Heating & Air Conditioning, our priority is you, the customer. We’re Allegheny County’s home comfort specialists since 1977. From heating and air conditioning installations to furnace repairs and duct cleaning, we’ve built our excellent reputation through decades of superb service and customer relations.
We help you create and maintain a comfortable indoor climate and healthy indoor air. We can install entirely new heating and air conditioning systems, upgrade your current system to energy-efficient, money-saving new models, inspect older systems for safety risks, and repair any equipment necessary. In the event that your equipment needs servicing now, you have peace of mind knowing we’re only a phone call away. We provide 24/7 emergency service.
Business highlights
46 years of trusted experience
Emergency Services Offered
Services we offer
Heating Systems - Sales, Installation and Service. Air Conditioning - Sales, Installation and Service. Indoor Air Quality. Carbon Monoxide Detection. Boilers. Steam Heat. Heat Pumps. Radiant Heat. Air Purification. Humidification. Duct Air Conditioning. High Velocity. Ventilation. Duct Work. Air Duct Cleaning.
Purchased the AC check up deal on Angies List. Called the company.Made the appointment. They came out right on time. Did the job. Couldn't ask for more!
Description of Work: They cleaned and did the AC check up on my unit. No complaints here!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Stephanie B.
04/2013
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
We chose this company when our furnace broke down because they had such good reviews. Got an immediate callback (it was a Sunday) and the engineer on duty was able to make a recommendation. They gave us the first appointment the next business day, carried out a thorough review and recommended us some options for fixing/replacing the furnace. We decided to replace the furnace, they returned and conducted a thorough and professional consultation during which they got us to a good level of understanding of our options, which enabled us to make a good decision. The work was scheduled within a couple of days of the order being placed. When the team arrived they found that the hot water tank had cracked too! They were able to get somebody out that same day to replace it, so the whole thing was done with a minimum of fuss. What I particularly liked was the fact that they were willing to explain everything thoroughly as they went along, so we have a high degree of confidence in the work that they did. We have no hesitation in recommending these guys.
Description of Work: Initial emergency consultation (on furnace problem) Complete replacement of furnace Replacement of hot water tank
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
scott R.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
Central air stopped blowing cool and was just recirculating the same warm air. They came out, quickly found out the problem, had the part on hand and got it going again in short order for very little money. Would definitely use them again.
Description of Work: Examined and replaced faulty part in my AC unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Will M.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
There was an upcharge to fix problem but it seemed reasonable.
Description of Work: Arrived on time and fixed problem I was having w/ leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Freya D.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
Great experience. We were able to set up the appointment promptly. The guy arrived within the designated time frame. It took very little time for him to do the check-up and switch the filter. He was personable and professional.
Description of Work: A very nice technician came and checked out cooling unit to prepare it for summer. Changed the filter (which was yucky).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
denise U.
04/2013
2.0
heating & air conditioning/hvac
+ -1 more
Bought a Big Deal but the last appointment they do is at 3:30 pm.
Description of Work: Inspect AC for the summer months
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
5.0
punctuality
2.0
Andrew H.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
They solved the problem quickly and because it was very simple it was at no additional cost!
Description of Work: I had a problem with my heat not working, even though the system was running.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Rita M.
04/2013
5.0
heating & air conditioning/hvac, water heater repair, fireplaces, car inspections
+ 2 more
Needed inspection done. Called and set up appointment. Was very willing to work with my schedule.
Description of Work: Did a furnace,water heater, and flue inspection. Punctual, professional and thorough.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Bernard O.
03/2013
5.0
heating & air conditioning/hvac
+ -1 more
Both furnace and AC were 25 years and we did experience some trouble with the AC. The furnace was inspected. The tech showed me a couple of problems and an obvious leak did exist. He told me it should continue to work for now but somewhere in the near future it will require a costly repair or replacement. We decided to take care of things now. They did a complete evaluation and gave us an estimate we also had two other estimates done before deciding to go with Phillips. They arrived on time did a good job of installing the equipment. The next day another plumber came out and inspected everything, set up all the necessary parameters for the furnace with the new thermostat. We have had no problems. The plumber is to return this April or early May to run through a complete check of the AC.
Description of Work: Replace Furnace and AC
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Peng Y.
03/2013
5.0
heating & air conditioning/hvac
+ -1 more
Come on time and did very good job.
Description of Work: Very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Mark S.
03/2013
4.0
heating & air conditioning/hvac
+ -1 more
I purchased the Angies List coupon for a boiler cleaning and inspection. They were able to perform the work a few weeks after I called to schedule. My boiler was leaking CO and needed to be replaced. They provided an estimate, but I went with another company.
Description of Work: Inspection of Gas Boiler
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$55
James P.
03/2013
5.0
heating & air conditioning/hvac
+ -1 more
My experience with them was very good. They called me promptly to schedule the work. The technician was very knowledgeable and professional. He did make a proposal on something I could do but he didn't try to hard sell me on it.
Description of Work: I used the "Big Deal" for Phillips Heating & Air Conditioning Company. They did a furnace inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Mary L Billante B.
03/2013
1.0
heating & air conditioning/hvac
+ -1 more
It went ok, but didn't honor a purchased warranty that I received from them. Then wanted to charge more money when I asked them to come and and service something pertaining to the Air Conditioner.
Description of Work: They came to install an Air conditioner.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Phillips Heating & Air Conditioning Company
Thank you for taking the time to read our response. I have been looking into this matter for a couple of days now. We have no record of installing any equipment at this location. I've searched our electronic records as well as every file cabinet, as we keep a folder on every job. Our records indicate that we were there for some service work in 2002 and 2003, then not again until 2008. We have only performed service work at this address. A service agreement was purchased in 2008, it was valid through 2009. We have not heard from this clent since 2008 ( 5 years ago ). I am currently taking steps to reach out to the member to see what the issues are and how we might be able to solve any problems.
Andrew S.
03/2013
5.0
heating & air conditioning/hvac
+ -1 more
It was an Angie's List Big Deal that I purchased. I had them do additional work. The experience was really good. The technician was really knowledgeable and I really liked him. He was really good. My technician had been with the company a long time and he had a lot of experience. He was very consultative on how I could improve my system without forcing me to do anything.
Description of Work: I used Phillips Heating & Air Conditioning Company to do a furnace inspection, change the filter and clean it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jennifer B.
03/2013
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
It went well. The technician was prompt, professional, and friendly. He showed up. He checked the furnace. He discussed the type of furnace and why he had to be extra careful with checking some parts. We discussed the possibility of a whole house humidifier. He left.
Description of Work: Furnace was checked with care; water heater was briefly checked.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Larry N.
03/2013
5.0
heating & air conditioning/hvac
+ -1 more
Services were performed in a courteous and timely manner. The service tech was friendly and knowledgable
Description of Work: Furnace Check-up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
JAMES H.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
Very well, they were very communicative and on time.
Description of Work: I can't remember the date or cost of service offhand, but everything went very smoothly and in a timely manner for a furnace cleaning. It was a great deal with their coupon!! Would use again. Thanks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Jason W.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
They came out on time and did a great job!
Description of Work: I bought a Big Deal for $55 for a Furnace Inspection, Cleaning & 21-Point Tune-up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Karen S.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
It was $50 for the clean and check and $40 for a humidifier filter. They were flexible about the scheduling because I had scheduled a morning appointment and forgot that I had scheduled a doctor's appointment. They worked around my time. They were prompt when they said they would be here and they called to tell me they were on their way. He was very professional and explained things to me. I like doing business with them.
Description of Work: I used Phillips Heating & Air Conditioning Company to check and clean the furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Darlene W.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
This was an excellent choice of companies. Angies List help me find the best. Gentleman was prompt, efficient, friendly and extremely helpful. Checked the batteries on my thermostat, which has never been done by any company. Completely explained every process and future contracts, should I desire to go that route. Just a great experience. Thank you!!
Description of Work: Two furnaces were cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
ERIN K.
01/2013
5.0
appliance repair, heating & air conditioning/hvac
+ 0 more
It was a very good experience. The tech, Matt, was great to work with; he accepted our description of the behavior and what we'd already tried, and explained why the problem we saw would cause the furnace to shut down. He was very explicit about what to expect next, who was going to call us about the part and how to reach them if we had questions. He explained their flat pricing policy, which I think is a good thing. He outlined our options for maintenance contracts since we hadn't had regular service for the furnace in a few years, but he didn't try to pressure us into it. On the second visit he also checked the air filters and explained why it was important to change them, but mentioned that we might be able to find the filters ourselves and save a service visit. He was good at helping us understand the furnace and suggesting things we could do ourselves to keep it working. I definitely would work with this company again and request this technician next time!
Description of Work: One of our two tandem furnaces wasn't working during a cold snap. I called a few top Angie's List providers and Phillips answered the phone first. Since we had adequate heat we scheduled a visit for the next morning. (We have forced air and a large hundred year-old house.) The office gave us a rough timeframe for the visit (morning = 8:30 to about noon) and then they called to let us know when the tech was on his way and he arrived about a half hour later as they said. The technician (Matt) assessed the furnace and decided we were probably right about the problem (we'd done some troubleshooting ourselves before calling, and one part was obviously broken). But he said our furnace was uncommon and nobody carried the parts locally, so they'd have to order the part and it would take a few days. He advised us to leave that furnace shut down to avoid wear and a possible CO hazard. That afternoon Dave from the office called with a price and delivery estimate on the part (Monday, about 2 working days). The part came in on schedule and we got it installed the following day (Tuesday) - the same technician came for both visits. After installing the part and resetting the system, the furnace still showed an error code; the tech waited for it to go through a heating cycle for several minutes and get into a normal state (the error code eventually stopped). The furnace was making a strange clicking noise as it started up; the tech monitored it while it ran and compared it to the tandem furnace to decide the motor was running hotter than it should. He said that it might be a sign of worn bearings and that it would eventually fail. He wrote down all the details so that they could let us know how much it would cost to replace the part - we might decide to do it as preventive maintenance, or if it breaks down later we'll have the information to order the part ahead of a visit. There was a $79 fee for the first visit, but a $25 Angie's List coupon (which the tech reminded us of). The second visit was $199 as quoted (for the part and installation). I don't know if these prices are high or low but they seemed reasonable to us!
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
Casey E.
01/2013
5.0
heating & air conditioning/hvac
+ -1 more
Our furnace started making kind of a strange noise right after Christmas; I looked on Angie's List and found that Phillips had a coupon for an inspection. Since we bought the house less than a year ago, I had no idea how old the furnace was or when it was last serviced. I called Phillips on a Friday and they had someone out that afternoon; they called before they came and were very professional and friendly. The technician explained what was causing the noise (exhaust motor) and also said that the furnace was 19 years old. He said he wouldn't recommend replacing the motor in a furnace that old. After conducting this thorough inspection, he found a crack in the faceplate of the furnace and explained to me what that could mean (i.e we needed a new furnace). He took the time to write up a detailed estimate and price quote, telling me about a rebate that we could get through our gas company as well as interest-free financing through Dollar Bank. He also said they would credit me the cost of the inspection coupon if we replaced the furnace. We elected to go ahead with the replacement; the people at Phillips were so helpful in walking me through the Dollar Bank credit information and on a Wednesday, we went ahead and scheduled the replacement for Friday even though I wasn't going to have the Dollar Bank card until later (they confirmed my approval). Two gentleman showed up promptly at 8am on the day of replacement and could not have been nicer or more efficient. From what I could tell, they did some pretty extensive work in running new piping, replacing the thermostat, etc and they were in and out quickly. Overall, the entire replacement took from 8am until just before 1pm. They were clean, efficient and friendly and we will definitely call them in the future.
Description of Work: Furnace Inspection and Replacement
Rating Category
Rating out of 5
Yes, I recommend this pro
$3,300
LINDA T.
01/2013
5.0
heating & air conditioning/hvac
+ -1 more
It went extremely well. The workman arrived exactly on time. He did the work quickly and well, and gave me some good advice about the furnace and ductwork cleaning. I am thinking about hiring them to add on a humidifier to my furnace. I would recommend them to anyone.
Description of Work: Furnace cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Mandy H.
01/2013
5.0
air duct cleaning
+ -1 more
Tech came to check our duct work. He was able to adjust them so the heating worked! Did not charge for the service as he said this was an estimate call. We were very pleased with the service and quality. Would highly recommend.
Description of Work: Duct work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary Margaret B.
12/2012
5.0
heating & air conditioning/hvac
+ -1 more
Our furnace was not always coming on and it was determined we had a dirty flame sensor. Wes cleaned everything up and pointed out that our 11 year old builders grade furnace had stress marks on one of the heat exchangers, which means we will soon be needing eventual further repairs. He also pointed out some other issues with out venting . He gave us information regarding services Phillips HA/C offers and provided a lot of information about furnaces and rebates available without being too sales oriented. Furnace was cleaned up and he performed services reasonably, neatly and within 2 hours.We purchased a service contract (Which was paid for by our Angie's List Coupon !) We will see Phillips again in the spring for our AC check up and Cleaning (1st one since home was purchased, 11 years ago), part of our service agreement.
Description of Work: Our furnace was not always coming on and it was determined we had a dirty flame sensor. Wes cleaned everything up and pointed out that our 11 year old builders grade furnace had stress marks on one of the heat exchangers, which means we will soon be needing further repairs. He also pointed out some other issues with out venting . He gave us information regarding services Phillips HA/C offers and provided a lot of information without being too sales oriented. Furnace was cleaned up and he performed services reasonably, neatly and within 2 hours.
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Service Categories
Heating and Air Conditioning,
Electrical
FAQ
Phillips Heating & Air Conditioning Company is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Phillips Heating & Air Conditioning Company accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Phillips Heating & Air Conditioning Company offers free project estimates.
Yes, Phillips Heating & Air Conditioning Company offers eco-friendly accreditations.
No, Phillips Heating & Air Conditioning Company does not offer a senior discount.
Yes, Phillips Heating & Air Conditioning Company offers emergency services.
Yes, Phillips Heating & Air Conditioning Company offers warranties.
Phillips Heating & Air Conditioning Company offers the following services: Heating Systems - Sales, Installation and Service. Air Conditioning - Sales, Installation and Service. Indoor Air Quality. Carbon Monoxide Detection. Boilers. Steam Heat. Heat Pumps. Radiant Heat. Air Purification. Humidification. Duct Air Conditioning. High Velocity. Ventilation. Duct Work. Air Duct Cleaning.