Penn Hills Appliance Parts

was professional and prompt.

Very good. Works fine

Older gas dryer stopped heating. Penn Hills Appliance came out the next morning. Diagnosed the problem (temperature thermostat went bad taking out the thermal fuse). He had the parts in the van and fixed it very quickly. Was extremely professional and knew what he was doing.

Great job. Knew exactly what problem was.

It went very well. It was repaired the same day that I called because he had the part in his vehicle. I appreciate his foresight.

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Great. He found the problem right away. Unfortunately he found that I needed a new one. He was very personable and friendly.

He found the problem part and then suggested to me that since the part was so expensive, that I should think about buying a new washer. ( he does not sell washers, only repairs them and other appliances, so it was not like he was trying to sell me something). I did obtain another washer. I appreciate his honesty and forthrightness. Highly Recommend and Would Call him if I need that Service again. I keep saying He because I cannot remember his name

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The staff I interacted with was good and trustworthy. The price, quality, responsiveness, punctuality and professionalism were excellent.

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Such a nice person - knowledgeable and professional. Immediately knew what the problem was, and had the part with him in order to complete the job. We would certainly use him again, and would recommend him to friends and family.

The work was done in one day at a very reasonable price.

Washer spin cycle was extremely sluggish and dryer was making loud |screeching noise; feared I would have to replace both! After saying it might be two days for service call, company called early the next morning and scheduled a time for that same afternoon. Along with being very personable, he was efficient, knowledgeable about his work, and when finished cleaned up all debris. |Overall very satisfied with the job; though cost was a bit high that versus the replacement cost of each appliance was well worth it. Would use company again.

The repair was done quickly and professionally. Very satisfied.

Called Tim Wednesday morning and he delivered the part to our house that afternoon (I told Tim that I would install). The element was identical to the original at half the price on the GE website.

They offered to come right out the same day I called - impressive (!) but no one was home then. They asked excellent questions prior to the appointment to help with the repair assessments. On the day of the appointment the technician called me to identify the problems. He stated the cost of the repairs and asked me to confirm whether I wanted him to continue with the repairs. He gave very detailed analyses of each problem and thoroughly explained (what, why, how) the repairs that were required. My son was home and said the technician was very professional and nice. (A combat veteran, he is not easily and is rarely impressed by anything. High praise, indeed.) Their customer service and communication is absolutely outstanding.

I like them. I have used them over the years and I have found them very dependable.

It went well. I would use them again.

They shipped the part using UPS and it arrived within 2 days. I was amazed by their service. They had a very reasonable price.

VERY FRIENDLY AND HELPFUL HE WAS QUICK TO ANSWER PHONE CALL AND CAME SAME DAY AND HAD TO RETURN WITH CORRECT PART SAME DAY