PEI CONTRACTING

half assed was the work performance, there finish work sucks i know its hard to finish existing plaster with design, but don't brag about how good you are. not even close. electric they lied about running all new homeruns, but piggy backed off existing lines so we had to hire another electric company fix there f up, i can go on and on, and nothing from homedepot other than a visit from some supervisor who said they would take care of it, yeah, so its lawyer time btw nickel and time you for extras walls are white and it dont take good pictures for evidence

Excellent. PEI scheduled the job to finish my kitchen and spent six days redoing and finishing the entire kitchen project that was left a mess by another contractor. Work included: finishing tile flooring, finish pantry shelving and painting, install back-splash, cabinet crown mold, cabinet toe kick, cabinet knobs, paint kitchen walls, finish tile floor in pantry and kitchen entrances, redo all crown mold on kitchen walls, redo electrical work, etc. The previous contractor really made a mess and these guys corrected all the problems and did a first class job. The crown mold was installed perfectly in every corner. I would highly recommend PEI to do any home project. I cannot give the price for this job since it was was contracted through Lowes and price included materials and prices from the first contractor.

PEI was amazing! The team was professional, timely, master craftsmen, and flexible. I was hyper-sensitive about dust (from prior contractor), but PEI said not to worry and they were right! Every night you could barely tell they were there; everything was vacuumed and cleaned. They answered all of my questions, were patient while I took numerous pictures, and they always ensured we were in agreement with every step. Yes we ran into some unexpected issues when we opened the walls and floor, but it's an old house and we had a contingency. The kitchen is fabulous. Wish I could attach pictures! When we began gutting the bathroom, the prior contractor work was horrific - PEI 'made it right'. They hired plumbers and electricians, all inspections were passed with flying colors. The bathroom is also fabulous! KUDOS to Pete, Ben and everyone of the team that made this a successful project.

It did not go!

This company is particularly frustrating to work with. They don't plan very well, so the costs increased dramatically during the course of our project (we had 32% overrun from our original quote). They will tell you that no one knows what you need until you get started, but two other contractor quotes anticipated the additional items that PEI failed to notice in their original quote. The items in particular were leveling the floor (an additional $2,700), plumbing the walls ($1,700) and removing a false ceiling ($450). Our house is 1900's era, so we and other contractors always assumed our walls were not plumb. The false ceiling can be detected visually by comparing the ceiling height with the remainder of the first floor, or inspecting a crawl space up stairs. In my opinion, PEI just didn't care to get their quote right in the first place. As a home owner, however, if your quote is too low, then you may not have sufficient financing to cover the complete project. When an issue was identified, we had 24-48 hours to confirm payment or they threatened to walk off the job. The quality of the work was generally good. They only roughed in the drywall and they didn't paint even a primer coat. Also, the subcontracted plumber bored a large whole in one of our floor joists that clearly violated the residential building code. PEI and the plumber both were unaware of this particular code. I had to send copies of the code and pictures of the bore hole to PEI and Home Depot and I had to continue to demand the issue be fixed for a period of two months before they finally sent someone out to fix the problem, which consisted of installing a 2-foot section of 2x4 and having a structural engineer certify the work.

Owner seemed to be into each detail -but missed a lot on the actual bidand actual work order given to crewCrew are jack-of -all-trades - but master of none (they were nice men - polite-quite)Did not really protect surrounding areas well - I had to constantly cover my own stuff & clean up after they cleaned upI did not like the terms of the payment schedule - should have followed the 1/3 down 1/3 half way through 1/3 - up to 30 days after completion rule - i did not insist & regretted it.

It was a horrible experience throughout. I've never dealt with so many unprofessional people in one organization.

Horrible experience. We asked PEI for a quote for an entire kitchen remodel but informed them upfront that we were considering doing much of the remodel ourselves, and that we simply needed their help on removing and reinforcing a load-bearing wall. They said they were fine with this, that they could provide us a line-by-line estimate and we could pick and choose what work we wanted them to do. We were satisfied with their very affordable estimate, so we decided to move forward with them for just removal of the load-bearing wall. After several back-and-forths via email (hammering out the contract, etc.), they pulled out at the eleventh hour. We had the unsigned contract in hand, ready for us to sign and return to them, when the owner informed us that they were "primarily a cabinet installation company" and were not interested in doing our project after all--this after they had promised us almost a month earlier that they would be fine with doing just the wall removal. At this point, we had already closed the door on other contractors and were bumping up against a major deadline--the arrival of our first child. The kitchen was the last step to make our new home ready for move-in before our baby arrived, and the whole affair with PEI set us back almost 4 weeks since we had to go back to the other contractors we had closed the door on, request that they take us back, and wait for our name to move back up to the top of their priority list since they had (of course) filled the time with other customers. I would NEVER recommend PEI to anyone. Terrible, terrible, terrible experience.

They mismeasured. The cabinets were damaged. They hung them wrong. They just blamed other people. The work was awful. They started in August and didn't finish until the week before Thanksgiving. The main corporate office was helpful but not the local office.

He made a point of bragging about the wealthy clients he had, showing me a photo binder of very fancy kitchens he had done. Perhaps he decided our job wasn't expensive enough. But not following up with a potential customer is very bad for a business' reputation, and I would dissuade anyone from using a contractor that behaves this way.

THEY STARTED OUT WITH GOOD COMMUNICATION AND THEN WE NEVER HEARD FROM THEM AGAIN.

PEI WENT BEYOND THE CALL OF DUTY. THEY WENT TO GREAT PAINS TO INSTALL THE CABINETRY PERFECTLY AND WERE EXTREMELY PROFESSIONAL DESPITE ENCOUNTERING A NUMBER OF LOGISTICAL PROBLEMS (OLD HOUSE, DAMAGED CABINETRY SUPPLIED BY THE MANUFACTURER, ETC). THE FLOOR WAS ALSO PROBLEMATIC, BUT THEY DID A GREAT JOB TILING IT. WE WOULD THOROUGHLY RECOMMEND THEM AS A COMPANY THAT STILL HAS A SENSE OF TRUE WORK ETHIC.

THE ENTIRE COMPANY WAS RELIABLE AND VERY PROFESSIONAL. I WAS COMPLETELY SATISFIED WITH ALL OF THE WORK COMPLETED.