Neil's Grandfather Clock Service

Clock Repair

About us

husband and wife clockmakers,husband 34 years experience, spouse 22 years experience service center for howard miller,ridgeway,pearl,ethan allen,bulova and hamilton grandfather clocks

Business highlights

47 years of trusted experience
Emergency Services Offered

Services we offer

repair and restoration of grandfather clocks and all types of antique clocks pack ups for moving and also setups on grandfather clocks

Services we don't offer

do not sell clocks

Amenities

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
20%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.8
responsiveness
4.6
punctuality
4.8
Showing 1-5 of 5 reviews

Susan M.
10/2016
5.0
clock repair
  + -1 more
Found the reasom why it didnt work
Description of Work: Repair a grandfather clock

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Judith E B.
03/2016
5.0
clock repair
  + -1 more
unknown
Description of Work: Cleaned, oiled clock. Would definitely use again. Very informative about clock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Mary M.
02/2014
5.0
clock repair
  + -1 more
He gave us an honest assessment of the cost of the repair vs the value of the clock so we could make a decision. The clock needed to be retuned after repair, and Neil picked it up, repaired it, and returned it to us at no charge. Very ethical and reliable provider.
Description of Work: Neil fixed a grandfather clock for us and also rebuilt a family clock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lydia E.
07/2013
3.0
clock repair
  + -1 more
Clock lost time just a few weeks after repair. . Several months later the clock stopped altogether. it seems the chains jammed into the mechanism and had have it repaired again. Called in another clock repairer and found that the guts of the clock had been reversed and caused the chains to lock into the mechanism. Clock could not be fixed in house and had to be removed . I do not know how the guts of the clock was reversed to jam chains into the mechanism since I have never had to have the clock repaired outside of the house before .. i never saw anyone unscrew the entire mechanism out of the body and I have owned this clock since 1973 and never had this problem before where it jammed up. I have no idea how this happened.
Description of Work: repair grandfather clock .

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$150

Response from Neil's Grandfather Clock Service
Customer hired me to set up her 1973 grandfather clock after a moving company relocated her belongings. I set up the clock as requested ,oiled the movement, leveled the clock and instructed the customer as to how to regulate the timekeeping by adjusting the pendulum nut and even gave her a paper showing which direction to adjust for fast and slow regulation. I explained there was wear and tear in her movement and that it might need further work in the future. As to reversing the clock movement this is not possible, how would you put the hands on if the movement was reversed?? I wish the customer had called me to report this problem a year ago when I did the service call, as I would have gladly returned to her home to adjust her clock a second time at no charge. Reading the review is the first I have heard of the complaint. Neil

Janice & Hanson L.
07/2012
5.0
clock repair
  + -1 more
Neil Rasnick got the clocks working really well. I think he was great, did a really thorough job and told me how to treat the clock after he was done with it. He taught me how to wind it and made sure that I do it correctly. He was wonderful.
Description of Work: We had clocks repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    unknown, Pittsburgh, PA 15213


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 6:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Clock Repair

    FAQ

    Neil's Grandfather Clock Service is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 6:00 PM

    Neil's Grandfather Clock Service accepts the following forms of payment: Check
    No, Neil's Grandfather Clock Service does not offer free project estimates.
    No, Neil's Grandfather Clock Service does not offer eco-friendly accreditations.
    No, Neil's Grandfather Clock Service does not offer a senior discount.
    Yes, Neil's Grandfather Clock Service offers emergency services.
    No, Neil's Grandfather Clock Service does not offer warranties.
    Neil's Grandfather Clock Service offers the following services: repair and restoration of grandfather clocks and all types of antique clocks pack ups for moving and also setups on grandfather clocks
    do not sell clocks

    Contact information

    unknown, Pittsburgh, PA 15213


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 6:00 PM