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Mr. Appliance of Pittsburgh

Appliance Repair

About us

For honest, dependable appliance repair, contact Mr. Appliance of Pittsburgh. We promise no long waits or inflated charges. From our clearly marked vans to our highly trained service technicians, we do the job right. $15.00 discounts on repairs. - Our phones answer 24 hours a day and you can schedule on our website at www.mrappliance.com - If you contact us via Angie's List please provide us with the BEST ways to contact you: Phone & email are preferred. - We guarantee: *Prompt, efficient attention* *Our "leave no trace" clean-up commitment* *A solid quote before the service begins - no surprises* *Courteous and skilled in-home service professionals* *Never an over-time charge - we charge by the job, not by the hour* *We guarantee our appliance repair parts and service to install them for 1 year*

Business highlights

32 years of trusted experience

Services we offer

Major household appliances repair. We are Factory Authorized to service: Bosch, Thermador, Gaggenau, Siemens, DCS, Fisher Paykel, Elbe, Dacor, Insinkerator, Miele, Frigidaire, Tappan, White Westiinghouse, Gibson, Kelvinator, Electrolux, Northwood, Northland, LaCanche French Range,Blue Star, Premier, Summit Factory Assisted Sub Zero, Wolf, LG, Whirlpool, Kitchen Aid, Roper, Estate, Maytag, Amana, Caloric, Norge, Jenn Aire, Magic Chef, Speed Queen, Crosley, Admiral, and more.

Services we don't offer

Air conditioners, trash compactors, microwaves, wine coolers & small electrical appliances.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7262 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
6%
3
1%
2
2%
1
11%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 262 reviews

Katie G.
02/2023
1.0
appliance repair
  + -1 more
Bottom line at Mr. Appliance? They don't return customer complaint phone calls and the customer is ALWAYS wrong. I specifically showed the assistant repairman which switch in the breaker box controlled the oven. Additionally, the breaker box switches are clearly marked. Several switches in addition to the one that needed to be turned off were switched off and left off when the job was complete. One of them was to my water heater. A day after the repairs were done, when I discovered that I had no hot water I checked and sure enough the breakers were in the off position. The water heater did not come back on so I had to call a plumber. I had to wait another day before the plumber could arrive. So two days without hot water. Fortunately, when the plumber opened up the water heater he found that it needed a reset, just the push of a button inside of the unit. It needed to be reset specifically because the power had been shut off at the breaker. Unfortunately, I of course, received a bill from the plumber. I contacted Mr. Appliance by phone to discuss the situation. I was immediately put on hold and then was eventually told that I'd receive a return telephone call right away to discuss the issue. It's been two weeks and I'm still waiting for that call. However when I left a negative review on YELP I received a response right away. It basically said that my breaker switches must've turned themselves off. Enjoy that plumbing bill.
Description of Work: Motherboard on oven needed replaced.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$700

Stacy F.
06/2020
1.0
appliance repair
  + -1 more
This was a terrible experience. The repairman came in, looked at the inside door of my refrigerator, told me that the icemakers on this model of refrigerator break all the time, and that the repair was $710, but that no one ever gets it done due to the cost. HE DID NOT EVEN LOOK AT THE ICEMAKERS. For this, I paid $104. All of this "diagnosis" obviously could have been done over the phone. In addition, the repairman was one of the least friendly people I have ever had in our home. Do not hire these guys!
Description of Work: Estimate for repair of Samsung Refrigerator with broken ice makers.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$104

Julia H.
06/2019
1.0
appliance repair
  + -1 more
It never got off the ground! I submitted my request on June 3rd, received an email from Angie’s list that it had been submitted that day, and waited over a week. Never heard from the company. I just called (June 11th) and a recording came on stating because they had lost their last technician, they are not accepting any more service calls. It would have been nice to know that a week ago! Now I have to start my search/inquiry all over again. I would suggest Mr. Appliance of Pittsburgh be removed from your listings until they can adequately staff themselves to take on service calls.
Description of Work: Fix ice dispenser

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Mr. Appliance of Pittsburgh
Due to having no technicians we are unable to run service calls. When we get an experienced technician we will be able to start up again. We have been closed since the first week of March 2019. This is something we have no control over, we also had to lay off our office leaving us with no employees Thank You Mary Ann Moore Owner

Dan H.
03/2018
5.0
appliance repair
  + -1 more
The problem was diagnosed correctly, a bad timer that controls the defrost cycle. The part was ordered and installed about ten days later. The refrigerator works great again!
Description of Work: Refrigerator reepair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Noah T.
02/2018
4.0
appliance repair
  + -1 more
Initially the repairs worked 5 months but then the issue came back. They came out a total of 4 times and replaced the main board and pressure sensor both twice. I am trying a different company.
Description of Work: They attempted to repair my LG washer and dryer.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Eduardo L.
09/2017
5.0
appliance repair
  + -1 more
First, I was glad that I was able to schedule an appointment within a few days instead of a couple of weeks. The day of the appointment I was notified by phone within the requested time frame that the technician was on his way to my place. The person from Mr. Appliance of Pittsburgh was very professional and knowledgeable. He was able to diagnose the problem pretty fast and provided me with a quote. I agreed on the price and he proceeded with the repairs immediately. At the end the washing machine was back in working conditions.
Description of Work: My washing machine was not draining

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Brian M.
09/2017
5.0
appliance repair
  + -1 more
George called about 15 minutes ahead of time. Arrived on time and got right to work. He was able to diagnose the issue very quickly and confirmed that the igniter for the bake function was in fact not heating. He was able to replace the part and confirm that the part was functioning correctly. He then tested all of the functions of the range and confirmed that everything was in working order. He was also very good about explaining what he was doing and why he was doing it so if I ever felt the urge to do some DIY, I might actually have a chance of pulling it off!
Description of Work: We needed the igniter replaced for the bake function on our stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Derek B.
09/2017
5.0
appliance repair
  + -1 more
Very knowledgeable and polite. Adjusted Stove, no parts needed.
Description of Work: Inspection of gas stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Kristine A.
08/2017
5.0
appliance repair
  + -1 more
They kept me up to date as far as when the technician would arrive. He put booties over his shoes before entering, was friendly & professional, & got the dishwasher up and running in minutes.
Description of Work: My dishwasher wasn't working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80.25

Laureen M.
08/2017
5.0
appliance repair
  + -1 more
Pretty well. Required a new electronic board. Unfortunately, the first one sent by the supplier, was not the correct one, so it took an extra week to repair. It would have been nice if they could have sent someone out a little earlier. It was 5 days before someone could take a look at the dryer, to even determine if could be fixed.
Description of Work: My dryer needed repaired.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Angela S.
08/2017
4.0
appliance repair
  + -1 more
Found problem right away and had part in truck, fixed right away. Came a little later than 2 hour window, but over all satisfied.
Description of Work: Washer wouldn`t wash or drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

JAMES F D.
06/2017
5.0
appliance repair
  + -1 more
They were actually pretty good. The quality was good. The price is fair.
Description of Work: We had to have a burner replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nancy G.
06/2017
1.0
appliance repair
  + -1 more
No comment....no response from the company.
Description of Work: Terrible company....called them at 8:00 am. Waited for return call....NO ONE even bothered to return my call after answering service that someone would contact me about my washer.....WASTE OF TIME....... it was for a repair on my washer..

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


MARY ANN B.
05/2017
5.0
appliance repair
  + -1 more
Serviceman determined the problem to be a broken thermostat. He was very courteous & knowledgeable. Unfortunately, the oven is 50 years and a new thermostat was not available so the repair couldn't be completed.
Description of Work: Service call re repair of built-in oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69.95

Suzanne K.
05/2017
5.0
appliance repair
  + -1 more
Excellent. The customer service over the phone when I was setting up the appointment was exceptional. The woman was very friendly and understanding. I was nine months pregnant with my fourth child, due to deliver any day, and without the use of my washing machine. She was able to get me on the schedule within the next day, maybe two. And the technician who came was professional, knowledgable and kind. The only negative comment I would make is that it was a little pricey, but you get what you pay for. They did an excellent job in a timely manner so it was worth it to me.
Description of Work: I needed a repair on my washing machine- simple part replacement but required expertise & strength. I was very impressed with the technician.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim L.
05/2017
5.0
appliance repair
  + -1 more
Went very well, had the part on his truck and fixed it quickly
Description of Work: Fixed my dishwasher, checked my oven I chose to replace it, rather than have it fixed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

kim B.
04/2017
5.0
appliance repair
  + -1 more
Very professional, explained the problem to me, very knowledgeable, and affordable. The work area was left nice and neat.
Description of Work: They replaced the faulty igniter part that they had installed two months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Johnny W.
04/2017
5.0
appliance repair
  + -1 more
Went very well. Very friendly, professional, and knowledgable.
Description of Work: Replaced oven igniter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$217.98

Nancy L.
04/2017
1.0
appliance repair
  + -1 more
I called Mr. Appliance for a an in-warranty repair of a Bosch dishwasher. The dishwasher is making excessive noise. When they arrived, they informed me that they were going to look for broken glass and if they found it I would have to pay for the visit. They spent 10 minutes looking for the nonexistent glass and were quite disappointed that they did not find any. They turned on the dishwasher and decided the noise was tolerable. I explained that the noise was new and not what I paid for. They called Bosch to ask for advice. Bosch told them what needed to be repaired. They felt that Bosch did not know what they were talking about and then left without repairing anything.
Description of Work: Bosch dishwasher warranty repair.

Rating CategoryRating out of 5
quality
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0


Response from Mr. Appliance of Pittsburgh
The procedure with any kind of noise in a dishwasher is to clear the pump/sump area of glass and debris. We rarely have excessive noise unless something is rubbing against the pump Impeller. The tech did the correct thing. Any time you have something like glass or bone pieces or hard objects go through the pump you risk the sound of the pump changing. This is most likely the issue and Bosch authorizes us to decide if the issue will cause the machine to not function normally. The tech did not feel there was excessive noise and the noise wasn't effecting the operation of the dishwasher so he didn't replace any parts.

ROBIN K.
03/2017
2.0
appliance repair
  + -1 more
Tech came to house to check oven. When he was there I had an emergency phone call. I was only on the phone for 5 minutes. When I was done on the phone, the tech told me the control broard was the problem and to fix it, it would cost $500. He told me my stove was a 2007, which I thought was odd, but at the time I was have a family issue, and could not deal with it. I wrote a check for $250, half the amount required. On his way out the door he told me it would be at least 8 day before rescheduling, because it took sometime for the part to come in. After he left I starting thinking and realized that my stove was NOT that old. I got the sereral number and check it online. It is a 2012 and that INDEED MY control board is covered under warrenty. I emailed Mr. Applicance within 4 hours of them coming out to cancel the transaction. I explained that the part was covered under my warrenty. I and was told that I had to pay a $75 fee to come out and a $50 restock part fee. I totally agree on the $75 fee for coming out, but come on, $50 restock. I told them LESS then 4 hours I was canceling the tranaction. YOUR tech told me it took several days for the part to come in. The next day when I called to speak with the owned the person who anawsered the phone(bob, I believed) claimed they were in and out all day and could not be reached. I guess the owners do not have a cell phones. He, (bob) said, the part was there. Amazing when the day before it was going to be a least 8 days before I could reschedule. THIS IS CALLED TAKING ADVANTAGE OF THE CUSTOMER. shame on you
Description of Work: Kitchaide oven not heating. Stove top was working, but oven was not.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Kevin S.
02/2017
5.0
appliance repair
  + -1 more
The technician was very knowledgeable and pleasant. Kept me informed about when the parts came in and was out promptly to replace everything.
Description of Work: Dish washer needed repaired. Door was falling off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Christiane S.
02/2017
5.0
appliance repair
  + -1 more
Called Mr. Appliance and was given an appointment for 2 days later: there was a confirmatory email the next day with a 2 hour window for the day of service. On the day of service we got a 15 min alert that George was on his way. George was hugely professional (had shoe covers over his shoes), and completed the job in 1 1/2 hours. The total charge was $200.-. About $26.- of that was for a new plastic door link and included a $20.- senior discount. He noted some small deficiencies in the installation of the dishwasher (NOT done by their company) and fixed those while doing the leak repair.
Description of Work: Our Kitchenaid dishwasher made a loud popping sound as I opened the door, and then started to leak when I turned it on.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Byron S.
02/2017
4.0
appliance repair
  + -1 more
It took four visits by the technician to fix this problem. First time, he said it needed a $500+ sensor; after that was installed and failed to fix the problem, he installed a new icemaker. After that failed to solve the problem, he returned a fourth time and discovered a broken wire. He fixed the wire and everything was fine. I had to call the owner, however, to get a refund for the expensive parts I didn't need; I would have thought that would be automatic. Once I reached the owner, however, he immediately agreed to refund the difference between the cost of repair and what I had already paid.
Description of Work: My icemaker stopped working.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Amanda L.
12/2016
5.0
appliance repair
  + -1 more
Scheduling: friendly and considerate Confirmation: by email, confirmed approximate time when I called the day of, and called me when the technician was on the way. Couldn't have asked for more. Technician: friendly and professional, used shoe covers as always. Showed me in 2 seconds what was wrong with the range (or rather, helped me figure it out- even better) and then told me how to fix it, which took a millisecond. So took that service call fee right off! For the oven, explained what he was doing and why, called the company, and confirmed how to adjust the set temperature. Problem solved. Was friendly with my cats too!
Description of Work: one burner on gas range was not working, and oven was not heating properly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Robert D.
11/2016
5.0
appliance repair
  + -1 more
The service provider was excellent. I have used them many times.
Description of Work: I hired this provider to fix my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

652 Center Ave, Pittsburgh, PA 15229

http://www.mrappliance.com/pittsburgh

Service hours

Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
8:30 AM - 6:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Trade License Number
069212405
Trade License Authority
Refrigeration Service Engineers Society
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

Mr. Appliance of Pittsburgh is currently rated 4.7 overall out of 5.

Monday: 8:30 AM - 6:00 PM

Tuesday: 8:30 AM - 6:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 6:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 8:30 AM - 6:00 PM

Mr. Appliance of Pittsburgh accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Mr. Appliance of Pittsburgh does not offer free project estimates.
Yes, Mr. Appliance of Pittsburgh offers eco-friendly accreditations.
Yes, Mr. Appliance of Pittsburgh offers a 10% senior discount.
No, Mr. Appliance of Pittsburgh does not offer emergency services.
Yes, Mr. Appliance of Pittsburgh offers warranties.
Mr. Appliance of Pittsburgh offers the following services: Major household appliances repair. We are Factory Authorized to service: Bosch, Thermador, Gaggenau, Siemens, DCS, Fisher Paykel, Elbe, Dacor, Insinkerator, Miele, Frigidaire, Tappan, White Westiinghouse, Gibson, Kelvinator, Electrolux, Northwood, Northland, LaCanche French Range,Blue Star, Premier, Summit Factory Assisted Sub Zero, Wolf, LG, Whirlpool, Kitchen Aid, Roper, Estate, Maytag, Amana, Caloric, Norge, Jenn Aire, Magic Chef, Speed Queen, Crosley, Admiral, and more.
Air conditioners, trash compactors, microwaves, wine coolers & small electrical appliances.

Contact information

652 Center Ave, Pittsburgh, PA 15229

http://www.mrappliance.com/pittsburgh

Service hours

Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
8:30 AM - 6:00 PM