Moving Company Pittsburgh

Description of Work: This was our 15th move in 8 states. From Ohio to Connecticut, to Massachusetts, to Florida, back to Massachusetts, to California, back to Massachusetts, to Pennsylvania, to Ohio. George's was by far the worst experience, not with the lack of staff, things happen. Rather, it was the accusatory and demeaning attitude of the President for which I hold such umbrage. We know what to expect in a move and prepare in advance to eliminate surprises, injury or damage.This was not our first rodeo. The President of George's actually told me the reason she couldn't get adequate staffing at the unloading was because "your wife was impossible to work with". Never in our previous moves have we had any problem with staffing. After one hour of preparing walls, floors, stairs, bannisters to prevent damage or injury, one unpacker who appeared to be a local Ohio supervisor with University Moving walked off the job. As he had been given a ride by a fellow packer, the second packer was forced to leave also. The Driver was running the show. No us. That is his job and he did it well. When the driver called his dispatcher from Pittsburgh, they had no answer to the labor shortage. I spoke to the President of George's Moving in Pittsburgh and she said she couldn't get additional staffing due to my wife. Yes, the President of company that represents Your Brand blamed my wife. Apparently, she was told third-hand there were two hours of prep demanded by us. The fact is, the local University employees walked off the job after one hour. I was here she was not. The driver was here, she was not. I was charged $11,000 for this move which is being paid by me not a company. It appears the standards of service at George's and North American thru association, are determined by the unloaders and not the needs of the customer.

Description of Work: This was an in state move.