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Mike Jones Floor Company Incorporated

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Floor Cleaning and Waxing,

About us

Residential and Light Commercial Hardwood Flooring Installation, Refinishing & Installation! Over 25 Years of Experience Family Owned and Operated 3rd Generation of Hardwood Flooring Contractors If you are looking for a company that prides themselves on outstanding craftsmanship, Mike Jones Floor Company Incorporated is the preferred contractor.

Business highlights

38 years of trusted experience

Services we offer

Flooring Contractors,Hardwood Floors

Photos of past projects

Reviews

4.771 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
8%
3
3%
2
7%
1
10%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.6
responsiveness
4.5
punctuality
4.8
Showing 1-25 of 71 reviews

Dan Y.
09/2021
5.0
hardwood floor
  + -1 more
Excellent! Mike and his team did an amazing job and the floors were done perfectly. They worked non-stop from the time they arrived each day to when they left. Very professional. We couldn't be happier with the floors. Lastly, big shout out to Luanne, his wife, who we worked with to get on Mike's very busy schedule. Thank you!
Description of Work: Replace old wood flooring with new wood flooring; sanding existing wood flooring and staining both

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,100

Patricia K.
05/2019
5.0
hardwood floor
  + -1 more
Mike did a great job. Very professional. There was no dust and Mike and his helper were very meticulous. Will use Mike Jones Flooring again and have recommended him to my neighbors in Nevillewood.
Description of Work: Refinish hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brandon R.
02/2019
1.0
hardwood floor
  + -1 more
I called and spoke to a very nice lady quite a few times, with a promise Mike would call me back. After awhile he did reach out to me, and I explained the job I needed done (1000sq hardwood sand/stain/poly). After I told him the size of my home, it was clear he became disinterested. He told me to 'call back after you finished getting quotes'. I called back a few days later and left messages on the answering machine - no further callback. I needed the job soon and was paying cash, which I gladly gave to another local flooring contractor.
Description of Work: Hardwood floor refinish

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


John M.
06/2018
1.0
hardwood floor
  + -1 more
Called and left several messages with secretary. She finally called me back and asked me a few questions, I assumed that we would be setting up a time for Mike to come and look at the project. She explained that No, she would relay my info to Mike and then he would contact me. He NEVER did. Found Leghart Bros, and they did a wonderful job at a great price. Not impressed with Mike Jones's business model!
Description of Work: Refinishing floors of empty 3BR ranch home.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Donald J.
12/2017
1.0
hardwood floor
  + -1 more
Never returned voice mail messages...2! When finally spoke with someone they said would call back next week. That was 2 months ago and not call. Used 20 years ago and like them then...not so much now.
Description of Work: Floor refinishing.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Tracey R.
07/2017
5.0
hardwood floor
  + -1 more
Great! They did a fantastic job. Very professional and clean. Highly recommend.
Description of Work: Hardwood refinishing entire first floor, stairs and master bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

c H.
04/2017
2.0
hardwood floor
  + -1 more
Took one week to return my call at which time he advised that he was too busy for new installation jobs and then went on to advise that I probably had fake hardwood in the existing rooms because it was a townhouse. Then mentioned that it was difficult to work in and park at townhouses. Thanks for the insult, I guess. I have a 1900 sq ft townhouse with a two car garage and plenty of parking.. If you are looking for new installation save you time and move on from this company.
Description of Work: Two rooms hardwood installation to go with the other two rooms that were completed upon construction of townhouse.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


Melissa Z.
05/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Mike and team refinished our hardwood floors in the living room and dining room. Work included sanding, staining, and coats of polyurethane. They also addressed the gap between the floorboards and floor that was left from removing the carpet. Work was completed over three different days and Mike and team came out exactly when scheduled. Floors look great! Would recommend.
Description of Work: Refinished hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

GARY W.
02/2014
1.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
The older lady who answers the phone was very nice and said Mike would call me to set up a time for an estimate. She said the squeaky wheel gets the grease. I called twice a week for 6 weeks. Each time the lady promised me that Mike would be calling soon. He never called. If Mike Jones has no intention of calling me then all they have to do is tell me. Stay away from Mike Jones.
Description of Work: I called Mike Jones several times.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

SUSAN M.
01/2014
5.0
flooring contractor
  + -1 more
They answered the call. They stated that they have enough business that they do not travel to the east end of city of Pittsburgh. They recommeded Wood Floor Specialists, who I have had a terrible experience with in the past and would never use again.
Description of Work: I called this company and they have indicated that they do not service my area.

Rating CategoryRating out of 5
responsiveness
5.0


Response from Mike Jones Floor Company Incorporated
(Member name removed) thank you for your call but I am sorry that I do not service your area. I am based in the south hills and prefer to stay in that area. There are plenty of professional floor refinishing companies in your area. Thanks again.

robert R.
01/2014
5.0
hardwood floor
  + -1 more
Mike and his crew refinished all our hardwoods, 3 rooms downstairs, 4 upstairs, and the upstairs hallway and staircase. They first sanded everything, and replaced a few boards in the dining room and nearly half the master bedroom that had suffered water damage. Then they stained the floors a bit darker than before and applied polyurethane finish. Looks great!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

MIke T.
10/2013
2.0
flooring contractor
  + -1 more
I needed hardwood flooring repair. He came and saw the work to be done and agreed to have it scheduled. After multiple calls to the office "he'll get back to you" never called to schedule or showed up to do the job. I felt he didn't want to be bothered with a smaller job - if he had mentioned this to me up front or on the phone I would have gladly accepted this and would use for larger jobs in the future. But the lack of response was unacceptable.
Description of Work: Didn't perform the job

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0


LEO C.
01/2013
5.0
hardwood floor
  + -1 more
Excellent job by Mike and his crew. The floor looks fantastic and new.
Description of Work: Mike refinised our Formal living room and Dining room hard wood floor.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,500

lynne R.
04/2012
1.0
hardwood floor
  + -1 more
Mike Jones comes highly recommended but I cannot get a quote from them. I have called many times. They say they will get back to me and never do.
Description of Work: I wanted to get floors sanded and stained.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Mike Jones Floor Company Incorporated
This report was submitted the day after our office, garage, and warehouse were completely destroyed by fire. During our rebuilding period, phone calls were being handled off-site. If we missed any calls, we appologize. At the time of the fire, we had quotes on file for this customer. However, we were unable to agree to terms, as we do no move or work around furniture. In recent years we have found it necessary to turn down projects located out of our area, including Ms. Reder's neighborhood.

Stephen S.
01/2012
5.0
hardwood floor
  + -1 more
We are extremely pleased with our floors. Mike worked to match the exsisting floors and new hardwood. They were always here when they said they would be and there was absolutely no dust or mess in the house. Our entire first floor of the house is now hardwood and we couldn't be happier.
Description of Work: Mike Jones refinished our stairs, stripped and refinished our kitchen and entryway, installed hardwood floors in our formal dining room, living room and family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,800

Julia B.
12/2011
2.0
hardwood floor
  + -1 more
See above, It was a disaster from start to finish. We would NEVER use Mike Jones floors or recommend them to other people. In fact, when we show our kitchen floor to other people, they always vow to find someone else to do their hardwood floor refinishing. We used another flooring contractor ten years ago when we refinished the bedroom floors upstairs. That contractor was quite professional and we will use him for all our future jobs, if possible. Our contractor uses Mike Jones because he gets a good price. It is not worth it. The worse part of the experience was the rude and unprofessional behavior of the Mike Jones employees.
Description of Work: They were a subcontractor on our kitchen/family room remodel. They tried to skip the second coat of polyurethane and balked at having to come back. Our contractor contacted them and insisted that they finish the job. They showed up unannounced on a day when my husband was recovering from surgery and were extremely rude when we told them to call us in advance to set up a convenient time. They did call the next time. This time, they refused to pull the table out from the breakfast nook ( my contractor had told them to pull it out or turn it upside down and lay it across the benches since we had begun using the kitchen while we were waiting for them to come back). They just poured polyurethane under the table without vacuuming and we have small pieces of trash and the polyurethane formed a puddle next to the leg of the table. It is a disaster! When we have the other floors done on this floor, we will probably have to redo these floors (at substantial expense).

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Angela S.
08/2011
5.0
flooring contractor, hardwood floor
  + 0 more
They were very professional. We had a few bumps along the way, so the project took longer than expected. But the job was completed and we were happy with the result. I would definitely recommend Mike Jones Flooring and will use them in the future if more work is needed.
Description of Work: Applied additional poly coats to main floor and stairs. Removed carpet in a bedroom and set of stairs and refinished the wood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,445

LISA M.
05/2011
5.0
hardwood floor
  + -1 more
Mike Jones came the day I called to get an estimate. My floors had just been done by someone claiming to refinish floors but he ruined the job. Mike came and did a great job and was able to fix the mistakes that had been made. He also took extra time and worked with me to get the color right, even though it meant extra time for him. My floors look GREAT! He does a really neat and clean job and his helpers are very professional and respectful. There was no dust! I would highly reccomend Mike Jones Floor Co.!!!!!
Description of Work: Mike Jones refinished my hardwood floors. They were previously done by someone who did not do a good job and he was able to fix the mistakes that were made.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Dennis M.
05/2011
5.0
hardwood floor
  + -1 more
Very professional, worked hard, finished ahead of schedule. Results were beautiful. I liked that they hauled away the old carpet rather than setting it out for trash pick-up.
Description of Work: Removed carpet, sanded, stained, finished hardwood flooring throughout 3 bedroom house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Katie W.
05/2011
5.0
flooring contractor, hardwood floor
  + 0 more
They were definitely fast. Everything was done in two days. Their prices were competitive.
Description of Work: They installed new oak flooring is 2 rooms and refinished the older oak floor in another room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAMES P.
02/2011
5.0
hardwood floor
  + -1 more
They were able to do our floors when we needed them to, the day after we closed and before all our furniture was delivered. I do think that they could've filled more of the cracks in between the floorboards, but all the floors turned out beautiful.
Description of Work: Hardwood floors refinished.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,300

William M.
09/2010
5.0
hardwood floor
  + -1 more
Wonderful. They did exceptional work and completed it all on time.
Description of Work: Installed Hardwood in Family Room and Sanded/Revarnished the remainder of the first floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

DIANE B.
08/2010
5.0
hardwood floor
  + -1 more
It was excellent. They matched the stain perfectly from our dining room floor, so the floor flows from the living room into the dining room. They removed the carpeting and repaired the floor where the carpet tacking strips made marks, then sanded it. Lastly they applied the flooring. There was very minimal dust and dirt that accumulated throughout the process. I'm thinking about calling them again so they'd do our bedroom floor. I'm very satisfied with their service.
Description of Work: Re-did our flooring in our living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,260

Nina G.
06/2010
5.0
hardwood floor
  + -1 more
The service provided was excellent from beginning to end. They provided a detailed estimate with several price options depending on how we wanted to break the job into phases to accommodate furniture moves. They completed the work exactly according to schedule. There was not one trace of dust in the house and the refinished floors are flawless. Overall the bid may have been slightly higher than competitors, but the quality of work, professionalism and neatness makes their work an outstanding value.
Description of Work: Refinished hardwood floors in 3 bedrooms, screen and poly previously refinished floors in LR, DR, kitchen and stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

James S.
02/2010
5.0
flooring contractor
  + -1 more
The crew arrived at the same time every morning. Worked efficiently with few if any breaks. Cleaned up each day and prevented any dust from dispersing. Returned two days after last polyurethane to touch up a couple things and replace furniture. The quote was exactly as charged. Very professional group. Would definitely use them again. Floors look outstanding.
Description of Work: He removed old carpet, installed new oak floors, sand, stain, and polyurethane.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400
    • 1(current)
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Contact information

1393 McLaughlin Run Rd, Pittsburgh, PA 15241

http://mikejonesfloorpittsburgh.com/

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Floor Cleaning and Waxing,
Carpet Sales and Installation

FAQ

Mike Jones Floor Company Incorporated is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:00 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 7:30 AM - 4:00 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 7:30 AM - 4:00 PM

Saturday: Closed

No, Mike Jones Floor Company Incorporated does not offer free project estimates.
No, Mike Jones Floor Company Incorporated does not offer eco-friendly accreditations.
No, Mike Jones Floor Company Incorporated does not offer a senior discount.
No, Mike Jones Floor Company Incorporated does not offer emergency services.
No, Mike Jones Floor Company Incorporated does not offer warranties.
Mike Jones Floor Company Incorporated offers the following services: Flooring Contractors,Hardwood Floors

Contact information

1393 McLaughlin Run Rd, Pittsburgh, PA 15241

http://mikejonesfloorpittsburgh.com/

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed