MHI Roofing

The sales rep was well educated on every aspect of roofing. Every complaint that I had about my old roof was addressed in my proposal. He had plenty of props with him that he used to explain how MHI's solution would address my concerns. Low pressure and very knowledgeable. The installation team was very good and efficient. I was impressed. I was particularly pleased that they agreed to take my chimneys down and insulate the flues before covering the chimneys with new wood. I know I was in a tight location and was impressed with their efforts to minimize the damage to my landscaping and the neighbors' property. Great job! Thank you.

Everyone was fantastic and very good at what they do

MHI exceeded expectations! Had a minor leak during strong winds, which indicated our original roof urgently required replacement. Recommended by a coworker, MHI proved exceptional. Transparent throughout, they provided ample visuals, expertly addressed queries, and detailed the roofing process, our roof's condition, available solutions, and financing options. Communication was seamless, accommodating calls or texts. They completed the roof and gazebo replacement in just one day. For comprehensive service, choose MHI. I wholeheartedly endorse them and am willing to share my positive experience with anyone interested.

Very professional answered all my question. The company proved to me that they do care a bit the customers.

-Work still needs to be completed a month later -Promised to install gutter guards for free. No one getting back to us -Told us we could increase like of credit if needed. Had to have wood replaced on roof, would not increase credit -Gutter installers did not clean up after the first day. Spend 2 hours cleaning nails, cigarettes, and other trash. We have kids and animals that play in the yard -Gutter installers did not clean the second day. MHI sent someone to clean up -Called multiple times, left voicemails, no one calls you back -Sent text messages, left on read or no response -Constantly asking for payment when work isn't complete -Gutters/guards already need to be fixed. Cracked and leaking -Due to nails not picked up, flat tire. Multiple nails found in driveway and in yard. -Had to have all 4 tires replaced. Asked if their insurance would cover, no response -Nail ended up in shoe

Zack took the time to explain everything to me and work on the funds I could get the need job done was very personable would recommend him and his company to have the great customer service and getting the job done

After Hurricane Ian, there was so much going on, so many roofing companies to choose from, and not to mention dealing with insurance. MHI did the hard work of working with the insurance company and getting the roof paid for. While waiting for the $$ to come through, they got us financed through a company with no interest/no payments for 18 months, so we didn't have to wait until the check arrived. The crew was here for a total of 4 days, and they worked the entire time. They were professional, and the project managers were fantastic. Easy to work with and great people. Definitely recommend MHI for any roofing needs.

Cam Kinnee was very informative and hands on during the entire process. My roof looks absolutely amazing and is far beyond any expectations I had. I would recommend MHI to everyone

Honest and thorough

Zach Shaffer did an excellent job of assessing our needs and explaining the process. He was knowledgeable and honest.

Na

MHI name came up through ANGI List/Home Advisor as a local pro. I was most interested in GAF shingle reputation. Met with salesman Z who provided some guidance. He toured the roof and attic and discussed some of his companies variations to the GAF product lines. Everything was positive at this point as I believed I made the right choice. Signed an agreement from his IPAD and he left. What I received back was an email communicating that I had purchased shingles and Golden Pledge warranty. Okay after a week or so I decided to try to reach out to the salesman to receive more detailed information about the job. No response. Received a call from operations at MHI asking me to move up my install date to the following Monday. I had reservations as Western Pa was expecting storms earlier that week. Was told that they would not work in bad weather both from sales and operations. Day of the job rain was expected after noon. Operations guy arrived and afterwards a van full of workers were dropped off. Not having the agreement at that point I asked the only MHI representative if they we are aware details of the job. He was only site part of the day and had to leave to supply additional shingles (ran out). Needed to find a vent which never made it to the job site. Storms began around one a clock, Work partially finished the ridge of the house was exposed. Watched workers climb on and off the roof to cover the ridge. Some rain did come into the attic although not happy would not consider it problematic. Storms increased in the afternoon probably the worst rain of the season, Stayed under the back porch with the workers who I could not communicate with for a long period of time. Finally during the evening they finished. Stayed in my yard and they were picked up by their driver after 10pm. The next day I met with MHI employee for a walk thru which consisted of standing on a hill and hearing everything looked great. Voiced displeasure with what I thought was shingles that were not seated properly. MHI guy I guess pretended that he could not see it. Was a 20 to 30 intake (MHI) that was cut into both the front and back 0f attic roof. Gave up and asked for drone view of the house which they did provide, Intake although discussed was put in a place that was an eyesore and looked like ____. I never seen anything like it before. So 2 weeks after the work was performed received a call from the salesman (was in CA Sound familiar?) discussed the intake and the location and winter and durability concerns. I believed it was going to be located with less visibility . For GP warranty concerns never once was an alternative suggested. I asked to have it removed. MHI provided a quote for additional work to be performed. Also asked me to sign an additional form explaining I was happy and satisfied with their work and it was done to their spec. I had a problem with that. Summer I signed an agreement to pay for the removal of the intake and board & shingle replacement. Terms were 2-3 weeks. In the meantime both after the original job was performed and after the second agreement was signed I kept receiving text and emails to join their Referral app. I can make money by referring them. So the terms of 2nd agreement did expire I never heard back from MHI. I started sending additional emails inquiring. They broke their agreement terms. Finally I requested a refund for the GP Warranty and told them that I would find some other contractor to remove the intake. They told me I would void my warranty which I do not have( and I paid for). Asked me to sign 2 additional docs (1) Ventilation exclusion form (that is OK) , (2nd) their doc stating job was complete satisfied with the work performed. Should not have to sign any form stating satisfaction unless you are or making money via their referring APP. I would not categorize this as home i...

Very professional, timely, cleaned up provided contract, finished in two days

Ralph the installer was the best! Cam, the salesman was very professional, responsive, and informative. Highly recommend

Fast, solid work, great price!

Mr Beck was kind, patient. Answers all my questions, gave details of what to expect of the team that will be working on my roof. Showed Me the material that will be used. I was very impressed when he ask to check my attic to see if there were any leaks from the roof, I received a Very thorough inspection and was very pleased ( from CONNER BECK)

I hired this company in September 2012 to do my roof and it has been fine ever since with no leaks. I was going through some files and found the contract. I wanted people to know that the work they did for me was excellent.

They have a wonderful referral program and their presentation of their product is top notch and they do not pressure you

Schedule planning was not good.

We had a great experience with the entire process from estimate to finish! Staff and worker were pleasant and hard workers. They did a great job, were respectful of property and did a great job cleaning up. The roof looks great and they also have a great warranty program.

Very professional workers. Quality work done fast.

Shingles, gutters and downspouts replaced. As far as I can see they did all the work I hired them to do. Would have been nice to have a picture at the end to show me that it was all completed. They sent me pictures during the roof install, but not the completed project. It would have been nice to see if the pipe boots were installed and the gutter guards. Iâ m too old to get up on a ladder and look. Sales - Fantastic. Roof installers - Fantastic. Gutters and downspouts installers - just okay.

Zack is very professional and knowledgeable and explained the product and process to us very well. The Crew did an excellent job on the install and Rob our Supervisor for the project handled any questions or concerns immediately and thoroughly!

Last year I used Meredith for roofing and, although the end product was great (looks fantastic on satellite view) the process between signing the contract and actually getting the roof done was riddled with lack of communication and poor time management. I was hesitant to use them again because of these issues, but they matched a bid from a competitor and I felt more confident with Cam and the team than I did the competitor. Again, I did run into a few small communication issues between signing the contract and getting the job done, but unlike the roof, it was all figured out on time. Adam as the project foreman was reliable, checking in every day, sometimes a couple of times in the day, and the crew was friendly, diligent, and hard-working (although messy with their nails) resulting in a great looking siding job! So far I have not had any issues, so I can not speak to those that have had to have things corrected - we will cross that bridge if it ever happens. In the end, I would recommend them to anyone with the caveats that their office woman, Brandi, does not have great phone/customer service skills, so do not let that throw you, communication/time management, in general, can be lacking so be prepared to keep on them and do your due diligence to make sure the crews clean up after themselves.