MEDER'S-NURSERY & GARDEN CTR

I HAVE BEEN A CUSTOMER OF MEDERS FOR YEARS. I WAS SO IMPRESSED WITH MY LAST ARTIFICIAL TREE FROM THEM, WHICH LASTED 19 YEARS, THAT I DECIDED TO PURCHASE ANOTHER ONE. WHILE THE PRICES ARE EXPENSIVE, YOU GET WHAT YOU PAY FOR, AFTER VIEWING SEVERAL STYLES , I DECIDED ON A HAMILTON 6 1/2 FT STAYLIT TREE AT $369.99 ( 395.89 W/TAX). I WAS TOLD BY THE OWNER THAT THIS IS ONE OF THIER BEST TREES. I EASILY ASSEMBED THE THREE SECTIONS, BUT NOTICED THE SPARCITY OF THE BRANCHES ALLOW THE METAL TRUNK TO BE VIEWED CLEARLY THOUGHOUT THE TREE. THE QUALITY WAS EXTREMELY DISAPPOINTING. I RETURNED TO MEDERS TO DISCUSS MY PROBLEM. I WAS INFORMED THAT I HAD NOT "FLUFFED" THE TREE ENOUGH. THAT MY DAUGHTER AND I SHOULD HAVE A GLASS OF WINE AND SPEND THE EVENING FLUFFING THE TREE. I EXPLAINED THAT MY LAST TREE NEED NO FLUFFING TO APPEAR FULL. THE OWNERS REPLY WAS THERE IS NO REASON MY TREE SHOULD NOT LOOK BETTER THAN THE ONE ON THE SALES FLOOR, AFTER ALL, I HAVE MORE TIME TO SPEND ON IT. THEY HAVE TO PUT UP MULTIPLE TREES. TO SAY THAT I AM DISAPPOINTED IS AN UNDERSTATEMENT. I HAD ALWAYS THOUGHT OF MEDERS AS A QUALITY FAMILY OWNED BUSINESS, IF THIS IS THE WAY THE DEAL WITH PROBLEMS, IT IS TOTALLY UNACCEPTABLE. I WOULD NOT ADVISE BUYING ANYTHING OF ANY AMOUNT AS THIS IS THE WAY YOU TOO WILL BE TREATED IF SOMETHING IS DEFECTIVE OR SUBPAR.