Magnotti & Son Inc

Office staff was very friendly. Picked out in stock countertops. Took about a month to have them installed. Then on the day of installation, they broke the countertops. Had to reschedule the installation. The project took to long and communication was poor. Try another vendor.

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The folks at their showroom were most helpful and they were the middle priced contractor of the three we talked to about this job. After they were selected to do the work their people came to the house when they said they would and made their template (about 1.5 hours time.) On the date we agreed upon, they returned with the new counter tops, removed the old ones and installed the new ones - all in the course of one morning. Their clean-up was done quickly and more then satisfactorily. All around excellent.

It was about $10000 to $12000 that included the upgrade for a patio home but he subcontracted the work out for the granite. One area in the kitchen had a major imperfection in the granite and they refused to come out and take care of it. They more or less said so because the interior decorator picked the slab. Upon doing some investigation, Magnotti's ended up using both slabs and they cut us a smaller piece out and put another seam in to take this ugly portion out that is in the kitchen but they tried to put the blame on the interior decorators but the interior decorators did not cut it or install it. The builder doesn't want to pressure him too much and Magnotti's don't want to do a lot either. In fact, I have the decorator working on it because she has recommended them to a lot of people. They seem to look in the other way and that hurt us so I guess I don't want to spend the money to take them back, so I am upset with them. I won't use them and would advice others to look for someone else. Their workmanship was poor and they didn't stand behind their work. Initially, they came out when they were supposed to. I have used them in the past so I couldn't believe they acted that way.

From the time we walked in the door until the installation of granite we were totally satisfied. The procedure, costs and any questions we had were explained in detail. This company is first class they take time, they are professional and nothing ever seemed to be any trouble. They give you the chance to view your granite on several occassions before they install. Would highly recommend and absolutly use again!!

We actually purchased a pice of granite to match existing countertops that we had in our kitchen. It was a mini re-model of sorts. The assistant we spoke to at the shop was fantatstic and very knowledgeable! They gave us an estimate and then the product was ready when promised. We would use them again and actaully plan on using them again for a future project.

They are very professional company. It was a field that I had no idea about. They were able to educate me in the product. The pricing was fair and they provided exceptional service.

They couldn't have done anything better. They were great. They came out and measured everything. We were able to go the store and pick out the actual pieces of granite. It took two pieces. Once they made the template, we went back and helped pick out the placement of the templates on the granite itself. When they came to put in the counter, it worked perfectly. We had a back splash put in all around the whole area, except for one area. After they left we changed our mind and wanted the back splash in that area as well. They came right back and put the back splash in that area, no problem. I would definitely use them again in the future.

They were very honest about where the heat would travel (up the stairs rather than into my living room) when they gave the estimate. I called again a year later and they came to complete the job. Everything was easy and efficient -- thanks!

Excellent. We visited Magnotti's show room and asked about the process and Greg walked us through the process from start to finish and then we asked about a particular color granite and where we could see a slab(s). Greg said follow me, out back they had seven slabs, no ohter installer had any on their grounds, we would have had to drive to a supplier. We set an appointment to have the counter tops measured. The person doing the work was on time, and took about two hours to lay out the entire counter top using a foam/cardboard type product. Then we set an appointment to go back to Magnotti's where we could place the template on the slab to get the part of each slab we wanted for grain and color. We put our deposit down and waited about two weeks for the install. When they came to do the intall we knew they would have a seam, but what they did was take the stone and cut it so that the seam, we had a turn in the countertop, matched exactly. Very few people can pick the seam out. The job was completed and we paid the bill, we could not be more satisfied with the whole process.

The initial visit to discuss the counter options was informative and we were given an option to use a reminant slab to save some money. The pricing and delivery were as quoted and the installation crew was quick, clean and competent. I would use them again.

WE WERE ABLE TO SELECT A PIECE OF GRANITE FROM SOME SCRAP SLABS WHICH HELPED TO SAVE A LITTLE MONEY. THE INSTALLATION TOOK LONGER THAN WE PLANNED, BUT WERE STILL PLEASED.