Jay's Yard & Tree Service Inc

We contracted with Jay three times for firewood delivery. Last year, he delivered a half load containing much rotten and wet wood. To compensate, somewhat, he later brought a second half load of much better quality, but burning the bad wood he sold us was annoying, bad for our stove, and not good for heating. Jay also used a devious maneuver when I called this year. He told us that he was out of wood, but could arrange to get some from another supplier. He claimed that this supplier wanted $600 for 3 cords of stacked wood and would not negotiate a lower price. However, we later learned from the supplier, after paying them the $600, that it was Jay who received the money. Although he was acting as a good-faith reference and supposedly not a party to the contract, he actually had an undisclosed interest in keeping the price high for us. Overall, I found dealing with Jay to be unprofessional, unreliable, and more trouble (and money) than it was worth.

All went well. Jay and his partner stacked the wood at my house.

Company did not return phone. Cannot rate service. Responsiveness was poor.

We called two firewood providers from Angie's List and one from Craigslist. Jay replied promptly and with a reasonable price. He was able to accommodate our schedule and he was personable. He also was very punctual and he called to confirm the day of the delivery. The wood he brought was dry, clean and nicely cut. It burns beautifully. We are very happy with Jay's product and service.

We used them because our neighbors had. They cut up the wood the way we wanted it done. They cleaned up very well.

firewood.

Jay was friendly, prompt, and didn't complain about backing down our driveway to deliver the wood exactly where we wanted it. The wood is very clean and dry.