J Francis Company, LLC is a professional full-service design-build contractor based in Pittsburgh since 1988. We are a one-stop design-build shop staffed with architects and designers. We perform residential remodeling and renovation including kitchens & baths, additions, basements, whole house remodels, phased renovations, master planning, space re-configurations, and outdoor living. The success of your remodeling project lies in what you have experienced during the process. The quality of that experience defines our success.
Business highlights
37 years of trusted experience
Services we offer
Residential Renovation & Remodeling - Additions, Kitchens & Bathrooms, Basement Refinishing, Whole House Remodeling, Phased Renovation, Master Planning, Space Reconfiguration.
Services we don't offer
Projects under $50,000, Publicly Funded Projects, New Home Construction
I have been working with J Francis Company and am in the final planning phase of a complete renovation of my kitchen, laundry, and primary bath and closet. What has impressed me most about the J Francis professionals is the high level of detailed communication. We have had weekly in-person or virtual meetings, which are always followed up with written meeting notes to confirm our decisions and correct anything if needed. This keeps the project moving forward. They are resourceful in providing great options for finishes for me to choose from and have quickly learned my style and vision for my home. I truly appreciate that they are generously open to incorporating my preferences and my own finds, or suggesting something even better. They understand and respect the architectural style of the house, and my desire to balance modern functional updates while maintaining the timeless look of the house. In the midst of this planning phase there was a design staff change and the transition was nearly seamless. I have experienced renovations in 3 other homes, and so far, this has been the best experience, starting with the day the company owner came for the first visit to discuss the project, to today when I am ready to sign on the dotted and go into production. I have every reason to believe that their professionalism will continue through construction and the finished renovation.
Description of Work: Complete renovation of kitchen, laundry, primary bath and closet. To date, work completed has been the planning and design phase.
Rating Category
Rating out of 5
Yes, I recommend this pro
$20,000
Ena L.
06/2024
5.0
remodeling
+ -1 more
J. Francis was just the design/build firm we needed for our basement remodel! With the dynamic duo of Jessie and Jesse, we were always in good hands. From Jessie's thoughtful and creative vision for how we could best utilize our space during design, to Jesse's leadership and responsiveness during production, we always felt like project was under control and well-managed. Can't wait to engage J. Francis again for our next project!
Description of Work: Basement remodel - design to build.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Meredyth L.
01/2023
5.0
remodeling
+ -1 more
If you are interested in a home renovation, look no further than J Francis Company. We just completed our whole home gut renovation and the results are outstanding. Our home was 100 years old and needed major updates including entire home rewiring, structural beams and supports in the basement, new roof, all new flooring, gut renovation of kitchen, 2.5 bathrooms and laundry room. The quality of the work completed by the designer, project manager, carpenters and subcontractors is the best in the area. When we started searching for our contractor we knew we wanted a design/build company and one with extensive experience renovating old homes. These projects require experience, craftsmanship, and planning to make sure the project stays on budget and with the least amount of surprises you can hope for. J Francis was the first on our list to interview about seven design/build firms in the city. After interviewing the prospective candidates for the job, we knew we wanted J Francis and never looked back. We will only work with them in the future. Everytime we would talk to someone about our experience, we had only positive things to say, which is very difficult to say nowadays. Over the past year and a half, the communication with the team has been incredible. The overall time frame was spot on. We were never in the dark or didn't know what the next step was or how long it would take. This is as professional a company as you can get. We truly believe you get what you pay for. All home renovations are expensive, even more so post-pandemic. Yes they are expensive, but of all the design/build firms in the area, they were all within ~5% of each other for prospective cost. You will save money, time and effort working with J Francis from the get go.
Description of Work: Entire home renovation including, whole home rewiring, new kitchen, 2.5 bathrooms, opening up first floor, new flooring throughout, parking pad, roof, plumbing
We used J. Francis Company for our basement and office renovation and would highly recommend them for home improvement projects. The whole process was very well managed and organized from the first meeting to the final completion. All the staff were extremely helpful and professional with regular updates throughout the entire project to make the process a stress-free as possible. We would most definitely use J. Francis for future projects!
Description of Work: Basement and Office Remodel
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brian K.
11/2021
4.0
concrete repair, decks, landscaping
+ 1 more
J Francis is a very professional and well organized company to work with. The quality of the work is top notch, with good communication throughout the process. The day to day builders and contractors were always very nice and accommodating to our family with young children. There were some early challenges with matching budget and scope, with great ideas presented to us that proposed expanding the scope of the project, but went beyond our fixed budget. However - this happened early enough in the process that we were able to adjust our plans accordingly without any surprises. We have not yet completed all of our original remodeling goals, but we are very happy with the work that has been completed (new patio with masonry wall, french drain system and repairs to the house frame). They continue to be attentive to concerns even after the work has been completed and clearly take pride in making sure the job is done to the highest standards.
Description of Work: Outdoor patio with masonry wall, french drain, framing repairs
J. Francis worked with us to design and build a complete basement remodel, plus two full bathrooms. They were knowledgeable about specific issues with our old home and all requirements that would need to be met to pass inspections. The paid attention to details and let us know immediately about any problems that would cause a change order (like unlevel floors, unique subflooring, plumbing issues, etc.). They're not cheap, and they use a lot of subcontractors to get the work done, but they do their best to find and hire quality people who truly care about the work they're doing. If something isn't perfect (or close to it), they fix it. If you want your project done well and efficiently, then give J. Francis a call!
Description of Work: Complete overhaul remodel of basement and two full bathrooms
J. Francis did a mudroom addition and deck for us, and the quality of the work and materials was great. The crew was professional and polite, and adapted easily and quickly to some unanticipated issues discovered and some requested adjustments from us. They also had strong safety measures in place so that the project could be done amidst the Covid pandemic. The project management team was also very communicative, so we knew what had been completed, when issues arose, and what was planned to be done in the coming week. While the overall project cost ended up higher than expected, due in part to additional work we requested along the way, the work quality and the materials are top of the line so are worth the added cost.
Description of Work: mudroom addition and deck
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130,000
Diane L.
01/2021
5.0
concrete repair, decks, heating & air conditioning/hvac, home remodeling
+ 2 more
Highly recommend J. Francis Co! We had a porch remodel & basement bathroom done, and the process from design to completion was surprisingly easy. Everyone was professional and easy to work with. Both projects turned out beautifully. The attention to detail is amazing. J. Francis has a customer for life!
Description of Work: Porch/basement bathroom remodel
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
brad K.
07/2020
5.0
architect
+ -1 more
Good for us. J. Francis is easy to work with; felt comfortable with having them in our home for 3+ months. No work as extensive as was performed in our home is going to be fun - but I say this unequivocally, I trust this company and J. Francis will correct any problem. Clearly a commitment to the customer is part of the J. Francis culture. It made a difference with us. I would use them again.
Description of Work: Kitchen remodel and bathroom remodel
J Francis remodeled our basement, including playroom, built-ins, laundry room and a bathroom. We love the results. They were very professional: weekly meeting with our project manager, responsive via email, easily accepted changes to the plan and scope. Everyone who worked on the job was friendly. They were focused on providing top quality work. That said, it was not a cheap job. Overall, we were very pleased with J Francis.
J Francis have done several projects for us, most recently remodeling a master bath and a powder room. They are great to work with throughout the process, from design through completion.
Description of Work: Remodeled master bath and powder room
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
jennifer H.
12/2019
5.0
remodeling, woodworking, home remodeling
+ 1 more
J Francis recently completed a total kitchen renovation. From design to demo, installation and project completion, everyone at J Francis was fantastic to work with and the outcome of the project was even better than we imagined. This was the second project we completed with J. Francis. Would highly recommend J Francis for your construction needs.
We did a long-distance, full-house remodel with J. Francis. Normally, that would be a recipe for disaster. But the professionals at J. Francis did an incredible job with every phase of planning and construction. They delivered what they said they would on time and on budget. The finished product is fantastic. I would give them the highest possible marks for all phases of the project, and would HIGHLY recommend them to anyone interested in a renovation project!
Description of Work: Full-house remodel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth F.
06/2019
5.0
remodeling, basement remodeling
+ 0 more
We worked with J Francis Company to have our basement remodeled, Kortney was our project developer. Having a small growing family, our budget is pretty tight so we needed someone who was going to do the quality of work we wanted in stages that we could afford. We met with J Francis, explained what we wanted, the issue of budget, and they have been nothing but wonderful in working with us to make it happen! We wanted our basement updated so that there was a laundry room, a large family area, and a bathroom that we could add at a later time. Which was exactly what they did. Phase one has been completed and we are left we an awesome new space for our family to use. They closed off our laundry room, finished off our stairs, installed the plumbing into the concrete for our bathroom, created the space for the bathroom, and finished off the family area we wanted. We plan on working with them again next year to finish off the second phase, which we keep referring to as the pretty stuff (install the bathroom and all the pretty finishes such as paint and cabinetry). But even with the “rough” finished basement we have in this round, we seriously could not be more happy with their work and will recommend them to anyone completing a home project, and very specifically Kortney. We’re excited to work with her in the future!
Description of Work: Basement Remodel
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$42,000
Response from J Francis Company LLC
Thank you so much for your kind words! You have been so much fun to work with, and we are so happy that we were able to give you a space for your family to grow into. Seeing how "JaZzEd" ;) you were about Phase I (especially for the pocket doors) makes all of the hard work worth it! We are looking forward to Phase II!
Todd B.
04/2019
5.0
electrician, home remodeling
+ 0 more
I highly recommend J Francis. J Francis remodeled our kitchen and bathroom and we are very happy with the work performed. One benefit of working with J Francis are the periodic follow-up walk throughs after the completion of the work. John, the owner, personally performs the walk throughs. There were a couple of issues that we pointed out to John at the 6 month walk through and without prompting, he immediately addressed the problems. It's hard to put a price on that level of service. Sometimes you get what you pay for and this is true with J Francis.
Description of Work: Kitchen and Bathroom Remodel
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100,000
Rob C.
03/2019
5.0
countertops, drywall, remodeling, replacement windows, woodworking, house painters
+ 4 more
Great team, very respectful high quality work.
Description of Work: Repaired water leaks, replaced windows. General contractor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Patricia R.
02/2019
5.0
ceramic tile, concrete repair, countertops, drywall, electrician, flooring contractor, gutter repair, hardwood floor, heating & air conditioning/hvac, lighting, plumbing, remodeling, woodworking, architect, home remodeling, house painters, doors, basement remodeling
+ 16 more
Upon retirement my husband and I decided to move back to PA into my 66 year old family home. We lived in the house for 2 years and interviewed many contractors for a whole house remodel. We became very disillusioned and frustrated. I continued my research and found J. Francis Co. You know the old adage "you get what you pay for". This was so true with this company. We thought the cost was high but after working with them for 3 months we couldn't have spent our money more wisely. This company is superb from the office staff to the construction crews. The work is beautiful and top quality. The time spent with us before the project started was unbelievable! No construction nightmares, no surprises and completed ahead of schedule. They were here Monday-Friday until the job was complete. So respectful of our property and our neighbors. As in life not everything was perfect but they came back right away and made it perfect!! I thought we will never see them again. I was so wrong. They even do a 6 month review and a year review to cover their warranty. Do yourself a favor and forget the headaches of a remodel and hire this amazing J. Francis. We promise you will not be sorry!!
Upon retirement my husband and I decided to move back to PA into my 66 year old family home. We lived in the house for 2 years and interviewed many contractors for a whole house remodel. We became very disillusioned and frustrated. I continued my research and found J. Francis Co. You know the old adage "you get what you pay for". This was so true with this company. We thought the cost was high but after working with them for 3 months we couldn't have spent our money more wisely. This company is superb from the office staff to the construction crews. The work is beautiful and top quality. The time spent with us before the project started was unbelievable! No construction nightmares, no surprises and completed ahead of schedule. They were here Monday-Friday until the job was complete. So respectful of our property and our neighbors. As in life not everything was perfect but they came back right away and made it perfect!! I thought we will never see them again. I was so wrong. They even do a 6 month review and a year review to cover their warranty. Do yourself a favor and forget the headaches of a remodel and hire this amazing J. Francis. We promise you will note be sorry.!! .
There are always somethings that go wrong of a larger job! J Francis did a good job of fixing mistakes and getting things done to my satisfaction.
Description of Work: This job started out as a new front porch but grew after finding a roof leak under our back deck. Since replacing the rubber roof under the deck required removing the deck, a new deck was installed. We also had some tiling work done in the bathroom, electrical work, plumbing work, and some concrete repair. The job was somewhat complex in that it required coordination of a number of subcontractors and interfaces between trades. J. Francis kept on the job with almost continuously, and worked with me to resolve the issues that did come up to my satisfaction.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90,000
Response from J Francis Company LLC
Thank you for kind words and understanding that what counts is not the bumps in the road but how you handle them. You were a pleasure to work with.
We did a lot of research when considering upgrades to our home. It didn’t take long for us to find J. Francis Company. After doing our due diligence online, we called them. J Francis Company took the time to look at the space, learn what materials we liked and disliked, and what elements were important to incorporate for day to day function. We were very comfortable and confident that we had chosen the right people for the job. Their professionalism, attention to small details, and communication couldn’t be any better. They thought of things we never even considered with the project but that were necessary to the overall success. We never had a moment where we didn’t know how the project was progressing and best yet, the timeline and budget were spot on. We couldn’t be happier! Thank you, J Francis Company - we finally have our dream kitchen!
The project went extremely well. The project, which ran from December 2017 to early February of 2018, involved a 1,000 s.f. house. This was the second project that I used J Francis for.... the prior project was in 2016. J Francis has an excellent transparent process that assures that both you and J Francis are clear on the scope of the project, the design and materials to be used, the budget, and a construction schedule. In both of my experiences with J Francis, they hit the mark in every area. I recommend them highly. J Francis features friendly, highly competent people that are committed to your project and that speaks highly for the organization.
Description of Work: I did a substantial renovation/remodel of an older home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50,000
norm R.
03/2018
5.0
remodeling, woodworking, basement remodeling
+ 1 more
I HAVE WORKED WITH J.FRANCIS FOR OVER 15 YEARS. THEY ARE EXTREMELY COMPETENT, PROFESSIONAL, TIMELY AND GIVE VERY QUICK SERVICE.
Description of Work: OVER THE LAST FEW YEARS THEY HAVE DONE MANY PROJECTS TO INCLUDE PUTTING IN NEW WINDOWS THROUGH OUT THE HOUSE AND NUMEROUS REPAIR PROJECTS.
Perfection is the standard for J. Francis Company. No matter how high your standards, John McCloskey and his Team will exceed them. Professional. Friendly. Courteous. Expert. No item will be overlooked - They get every detail right, the first time. You will enjoy having John's Team work for you, in your home - And you will be amazed and proud of the improvements they will make for you. Thank You J. Francis!
Description of Work: Total renovation - from stem to stern - of a 68 year old colonial style house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250,000
Response from J Francis Company LLC
Thank you, [Member Name Removed]. You and your family were a pleasure to work with. You were remarkably unperturbed considering all of you were living in it while we tore it up around you. Thank you for inviting us into your home.
Margaret A.
10/2017
5.0
decks, remodeling, architect
+ 1 more
J Francis provided a complete solution from design through build-out. They were very easy to work with throughout the process and their craftsmanship, professionalism and overall approach was first-rate. I highly recommend J Francis.
Description of Work: We had our 20+ year old deck replaced with a covered living area and a pergola. J Francis provided a complete solution from design through build-out. They were very easy to work with throughout the process and their craftsmanship, professionalism and overall approach was first-rate. I highly recommend J Francis.
They are knowledgeable , very high quality but most importantly, in my book, accountable and reliable. The engineers and carpenters are first class and I trust them in my home to make the right decisions. They are one of the most professional contractors and companies that we have worked with on any of our homes. I wouldn’t hesitate for one second to hire them for your job
Description of Work: Master Closet and Kitchen. Have done victorian porch and other projects for us as well.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
General Remodeling,
Kitchen and Bath Remodeling,
Basement Remodeling,
Architects
FAQ
J Francis Company LLC is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
J Francis Company LLC accepts the following forms of payment: Check
No, J Francis Company LLC does not offer free project estimates.
Yes, J Francis Company LLC offers eco-friendly accreditations.
No, J Francis Company LLC does not offer a senior discount.
No, J Francis Company LLC does not offer emergency services.
Yes, J Francis Company LLC offers warranties.
J Francis Company LLC offers the following services: Residential Renovation & Remodeling - Additions, Kitchens & Bathrooms, Basement Refinishing, Whole House Remodeling, Phased Renovation, Master Planning, Space Reconfiguration.
Projects under $50,000, Publicly Funded Projects, New Home Construction