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Geek Squad - Best Buy

Computer Repair, Computer Sales, Appliance Sales and Installation,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
20%
1
20%


Rating CategoryRating out of 5
quality
4.3
value
4.0
professionalism
3.6
responsiveness
3.6
punctuality
3.6
Showing 1-5 of 5 reviews

Kathryn H.
04/2012
5.0
computer repair
  + -1 more
I’m really happy with them or I wouldn’t have gone back a year later and purchased another computer. The price seems to be pretty fair.
Description of Work: I bought a computer from Best Buy this year and we bought one from them last year as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian K.
12/2011
5.0
home theater design
  + -1 more
They offered me a warranty. They were extremely helpful and willing to negotiate. They had the best price and they gave me a super deal. I was going for a mid-grade line of speakers and they didn't have everything so they upgraded me to the next line up for the speakers so it was really a steal. The overall experience was great. It is top of the line and I have no complaints at all.
Description of Work: I bought a home theater system from Best Buy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

SHANNON G.
12/2005
1.0
computer repair
  + -1 more
This experience was less than satisfactory. After not showing up twice, when I took off a day of work, I called and they told me that they had been there and called my cell phone. This was not true. The second time they didn't show, I called the customer service line, and the rep said it was because of the snowy weather (and it was the summer, so no snow).
Description of Work: The Geek squad was hired to set up a wireless internet router in my residence.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

03/2004
2.0
appliance repair, appliance sales
  + 0 more
THE SERVICEMAN WAS IN A BIG HURRY TO LEAVE. HE PUT VERY LITTLE EFFORT INTO SERVICING OUR REFRIGERATOR.
Description of Work: WE PURCHASED A REFRIGERATOR FROM BEST BUY AND HAD PROBLEMS WITH THE FILTER. THE SERVICEMAN CAME OUT AND REPLACED THE FILTER AND THE NEXT DAY THE ICE CUBE MAKER WASN'T WORKING AGAIN.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$60

02/2004
5.0
computer sales
  + -1 more
HELPFUL, ACCOMMODATING, PROFESSIONAL STAFF WITH EDUCATION. KNOWLEDGEABLE ABOUT REBATE AND WARRANTY INFO.
Description of Work: COMPUTER PURCHASE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

    Contact information

    473 Clairton Blvd, Pittsburgh, PA 15236

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Appliance Sales and Installation,
    Stereo and Home Theater Systems,
    Appliance Repair,
    TV Sales,
    TV Repair,
    Camera Repair,
    Auto Radio Service

    FAQ

    Geek Squad - Best Buy is currently rated 3.6 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

    Contact information

    473 Clairton Blvd, Pittsburgh, PA 15236

    www.geeksquad.com/repair