Floor Designs Unlimited Flooring America is more than just a flooring specialty store. We are experts trained in flooring sales and design and will help you find the perfect floor for the way you live.
As part of America's leading flooring retail group, our 500-store nationwide buying power guarantees you low prices on thousands of carpet types and other flooring options backed by the most solid warranties in the floor covering industry. We are working hard everyday to become the most recommended flooring store in North America.
Every Flooring America store is locally owned, so we can also guarantee a truly unique level of personal service. Our goal is to make sure you enjoy your shopping experience and find exactly what you want so that you are confident in your purchase.
My husband worked for them as a contractor and they still haven’t paid him for jobs he did months ago. Every time when he asked for the pay the owner Jason always comes up with BS excuses like “we had to send someone to repair the job you did” or “the floor is defective and we are waiting for the refund from the manufacturer in order to pay you”. My husband is fully insured, any real and non made up repairing needs or damages would be covered by the insurance. The owner is going out of his way to make a honest hard working person’s life difficult because he feels that he is entitled to not pay someone for their work just because they left to work for another company. Potential customers or contractors who might be interested in working with this company - please stay away from these dishonest, petty, unethical thieves. We will be seeing them in court and hopefully this review can help some of you avoid being scammed by them.
Description of Work: Pay people for their work
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Roger G.
06/2014
5.0
flooring contractor
+ -1 more
Didn't end up buying there. Service was fine.
Description of Work: Provided quote for tile.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kimberly R.
05/2013
3.0
flooring contractor
+ -1 more
See note above.
Description of Work: We made several visits to the showroom, called and emailed questions about the estimate given, materials, installation timing, etc., for laminate flooring to be installed in the entire first floor of our house. While the final price given to us was good, personnel seemed indifferent or annoyed with our questions. The price kept being lowered with insistance that we needed to commit to the job. We just didn't feel comfortable working with the people.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
frank V.
02/2013
4.0
ceramic tile, flooring contractor
+ 0 more
I paid half the cost for a deposit with Floor Designs Unlimited Flooring America and then paid the rest when they came to do the work. They still have to come back, because we had a problem. I did not like the bull nose. It didn't look like it was supposed to, the coloring was off. I had to go back into the showroom and I had to order some rondack. I am waiting for them to call me and come back out and finish it. I am happy with it so far. They did a real good job and were conscientious and everything. It was not there fault it was the manufacturer sent the bull nose and the color didn't match the tile when they got it. It was a reddish color and all the other tile I had was like a beige. I am happy with them. They have done everything they could possibly do. We are just waiting for the rondack to come in. I would absolutely use them again. They apologized, but it really wasn't there fault. They are doing everything they can and we are just waiting for the product to come in. I don't give As easily, because there is always room to improve.
Description of Work: We bought cermaic tile from Floor Designs Unlimited Flooring America. They also installed the tile into a bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$842
Sheryl W.
04/2012
5.0
carpet installation, flooring contractor
+ 0 more
My in-laws referred them to us. We would use them again.
Description of Work: We used Flooring America for carpeting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
John C.
10/2011
5.0
ceramic tile, flooring contractor
+ 0 more
Their pricing was very reasonable since we had looked at a number of places. They had their own crew come out. They were very efficient and very courteous. They did a good job of cleaning up. I am waiting to hear from them now because we had some trouble with one of the tiles. There was one place on the floor which was a little uneven. Once they finished the job and they looked at it, there was a tile that wasn’t sitting right. So, they broke that tile out and replaced it right then and there. Then they re-grouted it. We are now getting a little creaking noise from that tile when we step on it. Something is not quite level. So, I just called them about a couple of days ago even though the job was done in 2008. They have a lifetime labor installation guarantee. So, they are going to come out to take care of that. They are supposed to call me sometime to schedule a date to come out and check it out. I would definitely use their services in the future too.
Description of Work: Floor Designs Unlimited Flooring America installed a porcelain tile floor in our kitchen maybe in 2008.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SUSAN S.
07/2010
4.0
carpet installation, hardwood floor
+ 0 more
I was looking for flooring in a gameroom. Not sure exactly what I wanted, although I definately did not want carpet. I wanted something that would improve the look of my home and be easy to clean. Floor Designs had a "sale" on enginnered hardwood. Since hardwood is very popular and most people want it in their homes, I decided to go with it. The sales lady was very nice. The installers lifted up old carpet and flooring, which I was glad because some installers will lay it right on top. The two installers that came the first day to remove the old carpet and flooring did start the job but another installer finished it but that wasn't a big deal. After the job was finished the installer forgot to put the baseboards back on, I did call my sales rep and the installer came back to fix a few things. The major complaint that I have was that I did not have quarterrounds with the old carpet so when the new flooring was placed, the room didn't look finished because I now needed quarterrounds. I felt it would have been nice if the guy that came out to measure would have mentioned this to me. Floor Designs does not lay quarter rounds so I had to contract a painter to come finish the job.
Description of Work: Installed enginnered hardwood in gameroom and into foyer which includes a powder room and closet.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Robbie B.
06/2010
5.0
carpet installation, hardwood floor
+ 0 more
On May 11, the workers arrived propmly. They finished on May 13 . Bill Patterson ( who I can't say enough good things about)and his helper Neil did a super job, ; were very efficient and friendly, cleaned up everthing . My husband and I are very pleased!
Description of Work: I called Floor Designs Unlimited and the next day Gary Garda came to measure. We had gotten several other estimates and we decided to ask each company for a breakdown and exactly what was to be done. Each sent us an estimate and for the price and amout of work to done, Foor Design Unlimited was th logical choice. Gary Garda came out the next day to have us sign and explain the service agreement. The flooring was delivered a week before the workers came to acclimate the flooring to the temperatue of our house..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
tom G.
03/2009
5.0
carpet installation
+ -1 more
Overall I've been very happy and would use Flooring Designs Unlimited again.
Description of Work: During the constuction of my home I visited a number of flooring stores and chose Flooring Designs unlimited. I really liked the rep who personally came to the house and helped me make some great selections. The crew did a great job on the install and I've been very happy with the service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Ryan A.
11/2008
5.0
carpet installation
+ -1 more
The representative that came out to set up the project was very kind and professional and put me at ease. They were very accommodating with letting us make our decision. They were willing to wait for us to be ready for the project and there was never any pressure. I thought that the quality was good and the workers were neat and clean. Our kids were interested in the project and they were great with them. We wanted to save a section of carpeting for another room and they measured and cut it for us and had no issues with doing so. This company has courteous and professional workers that offer quality work.
Description of Work: Our insurance cover half of the cost. We had carpet and padding replaced in our main level for about 1200 sq/ft.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
01/2005
5.0
carpet installation
+ -1 more
THEY WERE A LOT CHEAPER THAN OTHER LOCATIONS.
Description of Work: CARPET SALES.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$3,600
LINDA O.
01/2004
5.0
carpet installation, flooring contractor
+ 0 more
WORKERS WERE ON TIME. THEY WERE COURTEOUS AND CLEANED UP WELL. WE WERE SATISFIED WITH THE PRICE, QUALITY AND SERVICE THEY PROVIDED.
Description of Work: INSTALLED CARPETING AND LAMINATE FLOORING THROUGHOUT ENTIRE HOUSE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Carpet Cleaning
FAQ
Floor Designs Unlimited LLC is currently rated 4.7 overall out of 5.
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Floor Designs Unlimited LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa