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E A Bibey Co

Water Heaters, Plumbing, Heating and Air Conditioning

About us

We are a family company, 3 employees. We are 3rd generation plumbers. We do 'service' type work, not 'new' work, ie we tend to overbuild a system so that it can be properly serviced without major disassembly. We stock approx 5,000$ in parts at any given time for all major water heater brands, tank and tankless. We provide a warranty with every job we do. We normally travel within a 75mi radius of our office, but can accommodate any request. We specialize in solving problems.

Business highlights

73 years of trusted experience

Services we offer

We are licensed plumbers, specializing in installation, repair, troubleshooting, design of water heaters, boilers, anything that heats water. We repair antique RUUD instantaneous water heaters. We work on tankless, as well as all types of tank style heaters.

Services we don't offer

We do not do underground piping work, sewer/gas/water line installation or general plumbing work.

Amenities

Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.910 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
0%
1
10%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-10 of 10 reviews

Karl T.
04/2017
1.0
water heater repair
  + -1 more
Contacted 7 days ago, non-responsive.
Description of Work: Hot water tank installed

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from E A Bibey Co
I'm sorry that you called while we were on vacation. Our message gave the dates when we would be back - if you would have left a message, we would have given you top priority upon our return.

Barbara R.
05/2016
5.0
water heater repair
  + -1 more
unknown
Description of Work: replaced thermocouple

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith R. T.
06/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Awesome. |My Bosch tankless never worked better after being tuned up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Lisa P.
05/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: They cleaned my Rinnai continuous water heater. The workman did a very good job and explained everything to me. He took his time and was very complete. I cannot remember the price but it was appropriate for the amount of work that he did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

john G.
11/2014
5.0
water heater repair
  + -1 more
Showed up on time, quickly reviewed my systems, and went to work. Great service.
Description of Work: Great service for my tankless gas hot water system. Knew all the details about my installation, and provided quick maintenance and clean up for my system. I would recommend them to anyone looking for this type of work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Alvin F.
06/2014
5.0
water heater repair
  + -1 more
Extremely knowledgeable service man. He quickly disassembled the heating unit and cleaned out the debris. He gave me hints on how to improve the service of the unit and piping delivery of hot water throughout the house. The plumber who installed the unit was not able to fix the problem when he came to service it. I highly recommend Bibey when buying or obtaining service on hot water heaters.
Description of Work: Cleaned debris Rinnai tankless hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Cathleen L.
02/2014
5.0
water heater repair, plumbing
  + 0 more
Very prompt in returning our call and arrived at our door the same day. He was very efficient and more importantly, honest....he could have easily told us the water heater was beyond repair, but he didn't. Instead, he came in welded the break and had the water heater up and running in less than an hour. His price was exactly as quoted...no surprises there either. All in all he was a real life saver...with 2 babies in the house we couldn't go long without hot water!
Description of Work: Fixed(welded) broken pipe in water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Steve A.
01/2014
5.0
water heater repair
  + -1 more
Excellent. Rheem Pronto tankless water heater would heat for a minute and then turn off. Called Gillece about three weeks back. Tech came, reviewed the error code sheet that I printed up, tried for a bit and left when he couldn't determine the cause. Water heater worked on and off and finally gave up this week. Called Bibey sometime early Tuesday afternoon and left message. Received a call back immediately. Temperature was below zero all day and they were booked solid. Received a call around 6 PM stating that they could send a guy over shortly. Jerry arrived around 7 30, reviewed and repaired the tank, and by 8 30 PM, we had hot water. All good.
Description of Work: Repaired tankless water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Chris H.
08/2013
5.0
water heater repair
  + -1 more
It went well. Aside from the fee that it seems every plumber charges for the visit/estimate, there wasn't a thing to complain about. It helps, of course, that they know the tankless heaters forward and back and, as the other reviewer wrote, are authorized to do the fixes by Bosch. But still, the pro who came out immediately knew what was going on, made the necessary tweaks to the heater, fixed the actual problem, and showed us how to deal with it on our own. The bill was entirely fair, covering the visit and time put in, and their man was friendly and professional. Will definitely call them back in the future for our plumbing needs, whether related to the tankless heater or anything else.
Description of Work: Came out to look at a tankless water heater (Bosch) that was believed to be not heating in a home which I own but do not currently live in. They pinpointed the problem--it was actually a hot/cold water mixer in the shower, fixed a leak arising from an attempted do-it-yourself fix on the not-broken water heater, and demonstrated how to fix the mixing unit without calling a plumber in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Keith R. T.
08/2011
5.0
water heater repair
  + -1 more
Following a very bad storm, my 5 year old Bosch tankless water heater failed to start. It was displaying an error code I had not seen prior, and was making a soft bubbling sound when it and quot;errored outand quot;. I searched www.boschhotwater.com and found only one and quot;authorized factory serviceand quot; listing for the entire Pittsburgh, PA region. This was E.A.Bibey Co. I searched Angie's List: No Results for this company. I made the call.... arrgh an answering machine! I recorded my information. I must emphatically comment here that this was the end of my worries! I called again a few minutes after their stated business hours ended, and spoke to a real nice lady who assured me that I had been scheduled for the first thing next day, and because of my time limitations, the technician would come early! Awesome! Jerry arrived earlier than anticipated the next day and set right to work. He immediately found that the heater had and quot;inhaledand quot; rainwater from the exceedingly bad storm, and had filled the gas valve with water. He told me right away that this frequently ruins the unreplaceable diaphragm within and that the valve part alone was nearly $500. He did try to dry the existing valve to see if it would work... it did not. This is where he began to apologize for the way the repair bill was escalating so quickly. Jerry did then offer to try installing a used valve he had on his truck. The used valve worked! He charged me half price for the used valve. Once working, he then told me he would spend a bit of extra time to recalibrate the heater. He spent about a half hour adjusting and readjusting. All said, my Bosch tankless water heater now works better than it ever did from day one: It comes on quicker, it drops out much less. I am extremely pleased with the E.A.Bibey Co and technician Jerry.
Description of Work: Track down and repair "no hot water" from a Bosch tankless water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Response from E A Bibey Co
Thank you for the great review, member. We are dedicated to providing prompt, professional service.


    Contact information

    1206 Cardinal Dr, Pittsburgh, PA 15243

    www.eabibey.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water Heaters,
    Plumbing,
    Heating and Air Conditioning

    FAQ

    E A Bibey Co is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    E A Bibey Co accepts the following forms of payment: Check,MasterCard,Visa
    No, E A Bibey Co does not offer free project estimates.
    Yes, E A Bibey Co offers eco-friendly accreditations.
    No, E A Bibey Co does not offer a senior discount.
    No, E A Bibey Co does not offer emergency services.
    Yes, E A Bibey Co offers warranties.
    E A Bibey Co offers the following services: We are licensed plumbers, specializing in installation, repair, troubleshooting, design of water heaters, boilers, anything that heats water. We repair antique RUUD instantaneous water heaters. We work on tankless, as well as all types of tank style heaters.
    We do not do underground piping work, sewer/gas/water line installation or general plumbing work.

    Contact information

    1206 Cardinal Dr, Pittsburgh, PA 15243

    www.eabibey.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed