Dreammaker Bath & Kitchen - Pittsburgh

We had a really great experience with them refinishing our bathroom. It took about 1 month to get on their schedule, but they team was really nice, punctual and the finish product was excellent.

We are delighted with the outcome. Al came to see what we needed. After measuring, he made some suggestions and recommendations to better fit into the room; we then went to the showroom, picked what we wanted, and in less than six weeks the items were in and the one-day job was scheduled. Jeff, the plumber, was very polite, tidy in his work, and very professional in his demeanor. He ran into a problem when removing the toilet (it was very old and needed a new cast iron flange) which he called to our attention immediately and then corrected it with no complaining. The room has a whole new look and we couldn't be more pleased with the quality of the material and the service we received.

Very nice workers, but the request was for “light grout, same as kitchen." The result was very different from the request. There is a vast difference between the kitchen grout (which they did 2.5 years ago) and the much darker, unfashionable and unattractive dark bathroom grout.

They created a very nice-looking tile shower for us 3 years ago. Recently, the shower door stopped rolling smoothly - I went back to the showroom in Brentwood and Sarah and Pat contacted the manufacturer for parts - when the parts arrived Dreammakers sent a staff member to install it. I was very happy with their response.

I am very pleased with all aspects of working with DreamMaker Bath & Kitchen during my recent bathroom remodeling! Project went as scheduled and pricing was actually less than I expected! I used this company several years ago for Kitchen remodeling & didn’t hesitate to call them for bathroom updates!

My husband and I bought our first house about a year ago. It was definitely more of a “fixer upper” and everything was very dated. We had two bathrooms, both with walk in showers only. We saw this as the perfect opportunity to not only install a bath tub but also to remodel the entire bathroom. After much research, we decided on Dreammaker. We had met with the owner, Al Koval, and other staff at the show room a couple of times and immediately knew we had made the right decision. They were so helpful with the entire process and we knew what to expect every step of the way. Shortly after our meeting, the remodel began in our new home. Matt Williams was the gentleman who did the majority of the work and we can’t say enough about how professional, meticulous and detail oriented he was. As we saw the progress we were so excited about the final outcome. We no longer had a tiny walk in shower, but a beautiful bath tub with gleaming white tile, a spacious niche, a brand new toilet, a large vanity and no more ugly wall paper or flooring! Every day it looked better and better! There were a few road blocks, such as all of the plumbing being old and crumbling-requiring a total replacement of everything, however when speaking with the Dreammaker team they were concise about what needed done to fix the problem and any issues were fixed without hitch. When we saw the final project it was even better than we had envisioned. The entire process from start to finish went so smoothly, despite the unexpected. We couldn’t be happier with how our bathroom turned out in our new home, and we will absolutely use them again in the future as we have plans to remodel our kitchen and second bathroom next! Al, Matt, and the entire Dreammaker team lives up to their name and made our bathroom dreams come to life!

We were very pleased with the design help we got from Martha, the design consultant. We were also very pleased with the installer, Matt. We were extremely impressed with his workmanship and professionalism demonstrated during the completion of our bathroom project. Matt was meticulous in his work habits and his attention to detail was extraordinary. With over 40 years of having work done in our home, Matt, by far, was the hardest worker we have ever experienced. He kept on task and exhibited excellent workmanship. We couldn't be happier with the end result. We highly recommend Dream Maker Bath & Kitchen for remodeling work.

The best service I've ever experience and fairest pricing. Angie's List gave me an excellent recommendations!

2 Years ago, we decided to remodel our powder room (fixtures & floor). Nothing major, we stopped by a local business on route 51 named Dreammakers. This is where we met Cindy. She showed us around the showroom. At this point, we have no idea what we are looking for; we just know it needs to be fixed/updated. We brought a detail drawing of the bathroom. With this drawing, Cindy was able to help us make some selections and hammer out the details. Before we finalized the deal, Cindy visited our house to see the powder room first hand to make sure everything would work in the tiny bathroom. This work was finished within a week’s time from demolition to rebuild. As with any project, there were a few small things that needed to be adjusted during the rebuild but nothing major. That being said, this year we decided to gut our main bathroom and update fixtures in the ½ bath in the basement. Without hesitation, we headed to Dreamakers. Cindy greeted us again and we went to work. This project was a lot bigger and more complex. The basement bathroom had to be completed before work on the main bathroom could start. Also, we had some ideas what we wanted this time. Upon entering the showroom, we saw the perfect bathroom on display for us. We had decided to remove our tub and replace it with a walk-in shower with a bench. There it was on display. Now it came to the hard part of picking colors etc. This is absolute torture for me and getting the 2 of us to agree is a minor miracle. Cindy was an absolute gem at helping us through this painful process. We spent about 2 hours picking tiles, accents, fixtures, etc. Next Cindy stopped by for measuring and finalization of the contract. Now let me remind you that we are replacing the original 1950’s bathroom. The timeframes were discussed and the plan came to light. The bathroom in the basement was to be finished completely before the main upstairs bathroom could start. The written contracts were created. Things began to fall into place. Ryan was our project manager and due to the small work area, the main worker. He was very professional. The demolition took about a week to complete. Ryan was amazing during this time. He was able to keep everything neat and clean. Every day would start with him covering everything with tarps. Before he would leave for the day he would vacuum and clean up. Due to the small space, he had to be organized with his movements and timeline. Ryan was also able to help with any roadblocks that surfaced during the project. I would recommend Dreammakers to anyone.

Very impressed with the quality of work performed and he professionalism of the team. All the tradesmen were very courteous and helpful, and were very conscientious around tidying up at the end of each day. Al Koval was available throughout all projects and was very proactive and accommodating when we had design or specification changes to make. We felt that the team from DreamMaker had excellent customer focus and would definitely use them again.

It took 3 people to complete the remodel.

Extremely well. Mike was a consummate professional, was punctual, and did a fantastic job.

we had problems from the start. most of the problems were just things that happen, and the owner Al was right on it to fix them. some of the issues were just plain sloppy work, witch i had to point out to have fixed. Al is a good honest guy, but some of his workers really don't seem to care much about their work. because of the whole experience, i would not recommend this company.

She was awesome and we plan on working with them in the future.

Remodel went very well. I have a very small bathroom that needed to be updated. After receiving several estimates, I decided to choose DreamMaker which was less than others (one as high as $12K!) but not the lowest price (lowest was $7K). The price was, however, in-line with what I was planning to spend and the owner was very personable and accommodating. I liked that fact that most products could be seen in the showroom rather than having to shop around. The only rating that was less than a "A" was Punctuality or Timeliness due to the fact that the job began a day later than planned and lasted a few days longer. As someone that works full-time, it was a bit difficult for me to adjust my schedule to be there. But the employees were very efficient and did do a good job, so I would rather have them take longer to complete the work than rush through things. Very pleased with the outcome and would hire again as needed.

Everything went very well. From the beginning, I got very personalized service from Al and his designer, Cindy. Cindy came to my home and took detailed measurements and photos of my bathroom. Then I went to the showroom to pick out a new sink/vanity top, faucet, and toilet. Cindy helped me find the select the sink and toilet and Al helped with the faucet. I really wanted everything done before Christmas and they were able to squeeze in a date for me. My vanity had to be custom made because it was not a standard size. Also, it turned out that the walls were not perfectly straight so it was not an easy installation. The installer did a really nice job removing the old sink and replacing it without damaging the cabinet, which I did not replace. The bathroom looks beautiful. I had the walls painted and got new lights and it looks like a brand new bathroom. My family came over for Christmas and everyone loved the new, modern-looking bathroom. I loved the personalized attention and help every step of the way. I plan on replacing my kitchen countertop and sink and having my other two bathrooms renovated and will be going back to Dreammaker for all the work.

They messed up a lot of small things and then left. We had to take them to court over the bathroom but they still did not repair any damages. We are not happy with their work and we will never use them again.

Fantastic service! The tub is beautiful!

The bathtub is very cheap, plus they chipped it. They just painted over it but its still chipped in a bad spot. There were ceramic pieces all over the tiles and on bathroom walls. There was tile on the wall and they removed it, but you can see ripples in the wall from where it was. He just covered them with plaster. The toilet is uneven and rocks. He said he would provide all materials. But he didn't he didn't, I had to go buy a light. Then there was an issue with the exhaust fan. He charged me an extra 200 dollars to install it. The electrician put the plugs on the wrong wall. They installed a shelf in a terrible spot. I had to buy paint my self. I wanted vinyl flooring but he showed up with ceramic tile and just placed it on top of the old vinyl. The owner of the company sent this man who did everything by himself who couldn't see too well. They never returned to see if I was happy with the work and just had the workers pick up the check.

The rep they sent was very knowledgeable and helpful!

When DreamMaker originally came, they were very professional in selling the job and we put down a deposit. The came on the scheduled day over a 1/2 an hour late to refinish the bathtub. When they left, we were told that they'd be back in 2 days to pull the paper and caulk the bathtub. We went upstairs to look at the work and realized that they had spilled solvent all over our hardwood floors outside the bathroom, gauged the floors with a razorblade, spilled something on a piece of furniture, and the bathtub still looked terrible (you could see the old finish through the too thin coat of the new finish and there were bumps and cracks in finish). We called the owner to tell him that we weren't satisfied with the job so he sent the same person who neglected to tell us that he ruined our floors back to look at it the next day. They decided to redo the tub and sent someone to fix the hardwood floors which was nice but they still charged us the same amount of money even though we were out of a bathtub (the only one in our house) for 6 days because they had done a poor job the first time.

After initial consultation with Al Koval, Owner, a proposal was accepted immediately. The tiles on my bathroom wall were and had been falling off and I could not afford the expense of re-tiling, which would have been exorbitant due to the existing damage. My house is very old and I was just looking for a solution that was reasonable, got the job done, and looked nice. I had been researching possible options for several weeks and had had already received a couple of estimates. DreamMaker's proposal was within what I had budgeted for the job and the timeframe that I was quoted (2 weeks) was a relatively quick turnaround, especially based on what I had been hearing from everybody else. In fact, the job was completed in less than two weeks from the initial consultation, which I was quite pleased with. The job had been scheduled for a Monday and Tuesday. Two workers arrived promptly when expected and worked continuously each day until completed. The first day the liner was up and the walls and ceiling were completed. The second day only required one worker to install a shelf unit and grab bar, and who was also kind enough to remove adhesive from my bathtub, which was tedious work, and certainly went above and beyond. By doing so, though, it enabled me to appreciate the final product immediately after DreamMaker's completion of the job. That was very much appreciated. Overall, I am completely satisfied with the work completed and thrilled with my new bathroom!

Al did the estimate and we worked with him at the shop to make choices. He provided guidance and offered good suggestions. The work began and ended on time. The workers were polite and easy to have in your home. They left every night with everything cleaned up. The project went well and the bathroom looks great. I would suggest the tub/shower refinishing to anyone. We have had it done by DreamMaker in two bathrooms. It looks like brand new and holds up very well. Whenever we called, Joanne was very helpful and responsive and got answers for us. I would recommend them without reservation to anyone and we would definitely use them again for remodeling needs. Great company to work with and great people.

My guest bath was in need of an update and DreamMaker saved the day! Everything about the project was explained clearly and I couldn't be happier with the results. The crew was very professional and their commitment to excellent customer service was evident during the whole process. They showed up when they said they would and took care to keep the work site clean. I felt that the cost was very reasonable and I am so glad that I made the initial call for an estimate - my bathroom really looks great! Many thanks to everyone at DreamMaker Bath and Kitchen and to Al for being so patient with answering all of my questions.

Fantastic! First, they were prompt, professional and courteous. The workmanship was well above par and their knowledge of the process, invaluable. More recently, I developed two small nicks/cracks in the surface, one around the lip of the drain and the other in the rear. They promptly sent out a technician and are now scheduling the recoat/touch up of these areas. The warranty was honored and there will be no out of pocket money required on my part. Bottom line: the service, the workmanship and the continued after care is exceptional. I give them my highest recommendation. The key here was the follow up. The first round of install was great but their concern and approach with my current issue warrants the high marks. They are a keeper and I plan on using them for another unit in the near future.