My son was moving out of his apartment, and realized very close to his deadline that he had to have the carpets professionally cleaned in order to get his deposit back. He called Don Group on Thursday (the work had to be done by Monday), who gave him an estimate over the phone. He said he was going away for the weekend, but offered to add this job into his afternoon schedule for the next day -- Friday. He was a bit late, but called to say he would be. He was extremely professional and courteous, as well as VERY kind to squeeze in this job. My son said he got the carpet cleaner than it was before he moved in! We will definitely use Don Group in the future!
Description of Work: Carpet cleaning in a one-bedroom apartment. The cleaning included the bedroom, a small hallway, and a living room/dining room combination.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
Patricia V.
04/2012
5.0
carpet cleaners
+ -1 more
I have used them for years and I really like them. He is very reasonable. He is very good and does a very good job. I am always happy with the work that he does. They are thorough, and they move everything.
Description of Work: I had him clean my son's carpeting in his house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
BRIAN S.
02/2012
5.0
carpet cleaners
+ -1 more
They were very quick and punctual. The carpets looked like they were brand new when they were done. I have used him a couple times.
Description of Work: They came in and cleaned one of my rental units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$58.85
BRIAN S.
02/2012
5.0
carpet cleaners
+ -1 more
They were very quick and punctual. The carpets looked like they were brand new when they were done. I have used him a couple times.
Description of Work: They came in and cleaned one of my rental units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$58.85
eileen Z.
10/2010
5.0
carpet cleaners
+ -1 more
Don Group did an excellent job. He was able to remove stains that others were unable to. The were quick, neat and did a great job. I would use them again! definately.
Description of Work: Carpet cleaning, rooms , hall & stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$78
kelly M.
06/2010
5.0
carpet cleaners
+ -1 more
Worked with me to fit my schedule. Quick and great job. Plan to have them do additional areas of our home.
Description of Work: Carpet spot cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Susan B.
04/2010
5.0
carpet cleaners
+ -1 more
Don and his partner showed up on time, and the the rug is now in pristine condition. He explained the process he uses in detail before he began. He completed the job in one hour and applied Scotch Guard at no expense to me. He and Bob were professional, yet friendly. I was embarrased to show him the rug, but he immedialtely said that he'd seen far worse. I would definitely use his services again. Also, we needed an Oriental rug to be cleaned, but Don was honest when he said he wouldn't use his equipment on an Oriental because of possible destruction of the dyes. I really appreciated the fact that he WAS honest and didn't try to take advantage of me. The price was much lower than I expected.
Description of Work: Don cleaned a rug in a bedroom that was heavily soiled with pet urine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
MaryAnn F.
02/2010
5.0
carpet cleaners
+ -1 more
The work went well and I loved them. I didn?t have very much to do and that?s why it was just $120. The price that they charged was reasonable and they were prompt. The gentleman who came out was very kind and quick. He did a great job too. I would absolutely use their services in the future.
Description of Work: I used Don Group Cleaning Services in early January to clean the carpets of my finished family room in my basement, both sets of my stairs and upstairs hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
CATHY C.
07/2009
4.0
carpet cleaners
+ -1 more
He is very reasonably priced and the carpet turned out wonderful. It was a very good experience and I?d definitely use him again.
Description of Work: Hired him to clean carpets in the living room and dining.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$58
Eun Jeong K.
09/2007
5.0
carpet cleaners
+ -1 more
They did an outstanding job. I needed the work done urgently, and Don called to slot me in for when he had a cancellation, just two days after my initial inquiry. They came on time and were pleasant and professional. They spent quite some time at my place since my living room is large and the carpet was filthy from construction dust from the work I'd recently had done. Despite the work being more complicated than what they had expected, they stuck to their original estimate, which was extremely reasonable compared to what other companies offered. The carpet looked pristine after they were done. I could not be happier with their service and would used them again without hesitation.
Description of Work: Don and his partner cleaned the carpet of my large living room/dining room, two bedrooms, and steam-cleaned a large couch and a love seat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Fara L.
12/2006
5.0
carpet cleaners
+ -1 more
He was right on time, unobtrusive, and quick. He and his assistant were done in an hour and 40 minutes. The carpet looked brand new and spotless.
Description of Work: Don cleaned my 11x15 foot living room, my 10x12 dining room, my 13 steps and seven foot hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
PATRICIA A.
09/2006
5.0
carpet cleaners
+ -1 more
They did a good job in a short amount of time and the price was reasonable.
Description of Work: Cleaned the carpet in my daughter's studio apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$58
BONNIE AND PETER K.
05/2005
5.0
carpet cleaners
+ -1 more
THEY DID A FINE JOB.
Description of Work: CLEANED CARPET.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
02/2004
5.0
carpet cleaners
+ -1 more
GOOD JOB, QUICK RESPONSE TIME, NO WASTE OF TIME. PROFESSIONAL AND FRIENDLY.
Description of Work: THEY CLEANED THE CARPET IN OUR GAMEROOM AREA.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning
FAQ
Don Group Carpet Cleaning is currently rated 4.9 overall out of 5.
No, Don Group Carpet Cleaning does not offer free project estimates.
No, Don Group Carpet Cleaning does not offer eco-friendly accreditations.
No, Don Group Carpet Cleaning does not offer a senior discount.
No, Don Group Carpet Cleaning does not offer emergency services.
No, Don Group Carpet Cleaning does not offer warranties.