DOBOSH CENTER

I would not use this company. I took a chainsaw there that started fine but after I turned it off it had to cool down to start again. They told me 1 week to give me a call it was 3 weeks and I had to call them. They told me they couldn't start the saw and it was over $200 to fix it including an air filter I bought from them previous to running the saw twice. I honestly don't think they even looked at the saw but tried to sell me a new one and took my $50 deposit. The saw is old but would start when I took it there. BUYER BEWARE. When I picked up my saw they gave it back to me in pieces disassembled in a plastic grocery bag. They should be ashamed of themselves. I payed you $53.50 to look at it at least put it back togethor.

Fine. It took a little longer than I hoped, but if you're good, you're busy.

unknown

unknown

unknown

unknown

Our Troy Built weed trimmer had malfunctioned again so we went to the Dobosh Center to see what they had to offer. The salesman immediately understood our problem and showed us an Echo trimmer at a reasonable price which included a 5 year warranty at no additional cost. He was very knowledgeable about the product. Not only did he set up the trimmer for us, he gave us a demonstration. The product works wonderfully. We are grateful for the friendliness, professionalism and expertise we received.

I took my Honda lawn mower to Dobosh Center, Inc. on November 14, 2011. (Purchased there 4 years ago for over $700). I knew that the mower had a control cable problem and told the Dobosh employee that as I described the problem that I was having. I was told that the repair would take 7-10 days. I called after two weeks to find out why I hadn't been called if the work was completed. I was told that they would check on it and contact me about it the next day. I was notified that all that the lawn mower needed was a maintenance package that included adjustments to the Roto Stop cable, that it only needed adjusted. (cost-$89.00) On Dec. 12 I was notified that the lawnmower was ready to be picked up. Since I was traveling, I asked if I could pick it up on Dec. 14, and was told OK. While I drove to the center to pick up the mower at the end of the day on Dec. 14 and requested that they put it on their dock if they didn't want to wait for my arrival 15 minutes after their quitting time, they called my home and told my wife that the lawn mower was NOT READY yet and needed a Roto Stop cable, as it was broken. (Store was closed when I got there). My wife OK'd the repair ($22.99) and was told that they would deliver the lawnmower on Dec. 15. That day came and went and still no lawnmower! I called on Dec. 16. Dobosh apologized and asked if they could deliver it at the end of the day, as one of their employees would drop it off on his way home. Once again, no lawn mower. I called on Dec. 17 and they apologized again and delivered it that morning. By the time that the lawn mower was returned, it had snowed and I couldn't use it to mulch the leaves as I had planned. I won't be going back there!

. See above

The Husqvarna product I purchased had quite a few design flaws. I had a Craftsman before this, and I only needed to repair it once in 14 years. This new mower had to be repaired 4 times in just one summer. They said it's not the mower, it is me. I spent $400 on a blower system that put the grass in the bags. It wouldn't work correctly so I had to bring it in to the store. They kept it for a couple weeks and when I got it back it still didn't work. Finally, I had a buddy come over and look at it. It was a design flaw that he fixed. Another thing I hate about this mower is that hot air from the engine blows directly onto your legs. I asked this company to return the mower after I was so unsatisfied and they did not oblige. I explained what I needed and he told me I would be happy with the Husqvarna product. I needed to go back and forth from bagging and mulching. I needed to change quickly between these. To change between mulching and bagging has become a 4 hour project. You have to drop the deck and change parts to do these changes.

I have always found the staff at Dobosh to be very helpful in choosing the right products and assisting with advice on maintaining the product once purchased. I bought my lawnmower there several years ago and have returned my lawnmower and its blades there for regular service. The prices are a little higher than Home Depot, but the personalized service and continued service through the years is well worth it!

THEY PICK UP AND DELIVER MY LAWNMOWER OR SNOWBLOWER WHEN THEY NEED REPAIR. THEY RECENTLY REPAIRED MY SNOWBLOWER. IT NEEDED A TUNE UP.

WE HAVE USED THIS COMPANY MORE THEN ONCE, TO REPAIR AND DO ANNUAL MAINTENANCE ON OUR LAWN MOWER.

THE REPAIR TOOK TOO LONG. WE WERE WITHOUT THE MOWER DURING THE MOST NEEDED TIME OF THE YEAR. I THOUGHT THE COST WAS EXPENSIVE, BUT PERHAPS IT'S COMPETITIVE?