Ditio Inc

We paid Mark Smelzer of Ditio Inc 350 for an Oct 16 appraisal. We chose Mark because he was a member of the Appraisal Institute and was to give terrific service. I think his credentials have gone to his head. He was to insprct teh house about Oct 24. The tenant kept canceling and rescheduling the appointment--her last move was to reschudule-cancel-reschudle a certain day in October: she called Ditio made an appointment for about Oct 28, canceled that date, and rescheduled that date. Ditio did not forward the message to Mark and the tenants stayed home and Mark did not show up. This resulted in a nasty from the tenants to me. The house was finally appraised on Nov 7. I was to get the appraisal within 5 to 7 days. About Nov 18, 11 days later, I called Mark's office; they acted like they had no idea who I was. they said I would get eth appraisal the next Monday. Didn't happen. Called Tuesday. they sent it. At this point the appraisal was not worth much to me with such a large time gap. My opinion--he had too much on his plate and he doesn't care about his customers and is in too deep teaching classes about appraising on the side. Mark never called me back. I showed the appraisal to my realtor who thought it was a schlock job--especially when he compared my house to two other houses that were not even in the same city.